Business Office Clerk

Appalachian Regional Healthcare Inc.; Hartville; On-site; CAD 80,000 - 100,000; Full time

Job summary

An established industry player is seeking a diligent Business Office Clerk to ensure accurate management of patient accounts. This role involves maintaining timely billing, managing patient inquiries, and performing cashier duties while adhering to HIPAA guidelines. The ideal candidate will have a strong understanding of medical billing processes, possess excellent communication skills, and be proficient in Microsoft Office tools. Join a dedicated team where your contributions will directly impact patient care and financial accuracy in a healthcare setting. If you thrive in a dynamic environment and are passionate about healthcare administration, this opportunity is perfect for you.

Qualifications

• High School Diploma required; billing experience preferred.
• Knowledge of medical terminology and coding (ICD9, CPT).

Responsibilities

• Maintain patient accounts, including billing and payment recording.
• Communicate with patients and ancillary services regarding charges.

Skills

Billing Experience

Knowledge of Medical Terminology

Typing Skills

Customer Service Skills

Education

High School Diploma or GED Equivalent

Tools

Microsoft Word

Microsoft Excel

Office Machines

Job description

Overview

The Business Office Clerk is responsible for maintaining current, timely, and accurate patient accounts receivable to include billing, filing, recording payments and making other adjustments as necessary.

Responsibilities

Interviews patients, relatives or others responsible to determine payment arrangements and refers unusual cases to immediate supervisor.

Communicates with ancillary services to determine that appropriate charges have been made.

Posts late charges, anesthesia/CRNA charges, payments and adjustments daily to proper patient accounts.

Correct submission of claims to correct payor and address in time frame set by policies and procedures.

Performs cashier duties, e.g., receipts of payments and issuance of receipts, collection of monies from other areas and prepares daily bank deposit.

Maintains applicable files and reports of adjustments to accounts receivable.

Maintains required registers of Medicare, Medicaid, Private Insurance, Workers Compensation, Central Collection Services and others as necessary.

Contacts patients, doctors, or others for information necessary to properly complete insurance or other type billings, and rebilling in the prescribed time frame.

Answers inquiries on patient accounts and advises patient on insurance benefits within HIPPA guidelines.

Clears with Health Information Administrator, before preparing and submitting, all required medical data with billings.

May assist with preparation of advance deposit memoranda and recommended account write-offs.

Prepares required reports as necessary.

Types memos, correspondence, billing forms, etc., and operates postage meter, fax machine, computer terminals and printers.

May prepare out-going mail.

May assist Admissions as well as other MPAS departments.

Performs other related duties as assigned.

Qualifications

POSITION PHYSICAL REQUIREMENTS:

Must possess physical abilities to endure prolonged sitting, moderate walking and standing, bending, lifting, carrying, pushing and pulling; exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.

EDUCATION, TRAINING, AND EXPERIENCE:

High School Diploma or GED Equivalent; and

Preferably on year's experience in billing experience and experience in Microsoft word & excel. Health care billing experience preferred.

Must have knowledge of medical terminology ICD9 and CPT codes as pertains to billing.

Must be familiar with UB92 and HCFA competition.

Must be computer literate in Word and Excel.

Ability to operate routine office machines, including but not limited to postage meter, typewriter, display terminal and terminal printing, adding machine and fax machine.

Ability to type a minimum of 30 words per minute accurately.

Three (3) to six (6) months on-the-job training as required to attain proficiency of performance of assigned duties and responsibilities.