Business Manager

TMX Group; Toronto; Hybrid; CAD 120,000 - 130,000; Full time

Job summary

TMX Group is seeking a Business Manager for the Technology, Capital Formation & TSX Trust function, based in Toronto. This role owns operating cadence, TBM reporting, budgeting, and headcount management across seven pillars, while coordinating procurement and cross-pillar initiatives.

The position requires collaboration with HR, Finance and Procurement, exceptional executive-level stakeholder skills, and a track record in regulated financial services environments.

Qualifications

• Bachelor's degree in Business, Finance, Engineering, or a related discipline.
• Progressive experience in technology operations, technology finance, business management, or chief of staff roles.
• Experience supporting senior technology executives within financial services or heavily regulated environments.
• Strong experience managing complex technology budgets, forecasting, TBM reporting and related processes.
• Excellent stakeholder management, communication and discretion at the executive level.

Responsibilities

• Lead financial management cadence for Capital Formation technology and TBM reporting across all seven pillars.
• Manage headcount planning, hiring tracking, workforce reporting, and span-of-control optimization.
• Coordinate vendor and procurement activities, contracts, PO management, and third-party governance support.
• Run executive cadence and prepare materials for leadership meetings, town halls, and CIO reporting.
• Drive cross-pillar coordination, OKR rollups, and process improvement initiatives including M&A integration support.
• Collaborate with HR, Finance, and Procurement to streamline operational workflows for engineering and delivery heads.

Skills

Financial management

TBM knowledge

Headcount planning

Vendor management

Executive reporting

Education

Bachelor's degree in Business/Finance/Engineering

Job description

Venture outside the ordinary - TMX Careers

The TMX group of companies includes leading global exchanges such as the Toronto Stock Exchange, Montreal Exchange, and numerous innovative organizations enhancing capital markets. United as a global team, we’re connecting cross-functionally, traversing industries and geographies, moving opportunity into action, advancing global economic growth, and propelling progress. Through a rich exchange of ideas, meaningful collaboration, and a nimble operating model, we're powering some of the nation's most critical systems, fueling capital formation and innovation, bringing increased opportunity to business visionaries, product ingenuity to consumers, and career exploration to our team.

Ready to be part of the action?

The Business Manager is the chief of staff function for the Head of Technology, Capital Formation & TSX Trust. This role owns operating cadence, financial and headcount management, vendor and procurement coordination, executive reporting, and cross-pillar program enablement for the entire Capital Formation technology organization. As a horizontal staff role serving all 7 pillars, the Business Manager is the single point of operational coordination that frees the delivery and engineering Heads to focus on their pillars while ensuring executive cadence, reporting, and operational discipline are run at a senior leadership standard.

• Reports to: Head of Technology, Capital Formation & TSX Trust
• Job Location: Hybrid (2-3 days in office) - based in Toronto, ON.

Key Accountabilities

• Financial & TBM Management: Lead the financial management cadence for Capital Formation technology and broader Global Technology Services (GTS). Own budget tracking, forecasting, variance analysis, and Technology Business Management (TBM) reporting across all 7 pillars.
• Workforce Planning: Drive headcount and workforce management, overseeing hiring tracking, vacancy management, organizational reporting, and span-of-control optimization.
• Vendor & Procurement Operations: Coordinate vendor and procurement activities, including contract coordination, purchase order (PO) management, vendor relationship operations, and third-party governance support.
• Executive Operations & Governance: Run the executive cadence for the Head of Technology, ensuring high-standard preparation for leadership team meetings, town halls, all-hands communications, and board or CIO reporting.
• Strategic Initiatives: Lead cross-pillar coordination, OKR rollups, and continuous process improvement initiatives. Drive ad-hoc executive priorities, including M&A integration support and reorganization execution.
• Cross-Functional Partnership: Act as a key liaison with HR, Finance, and Procurement to streamline operational workflows and remove friction for engineering and delivery heads.

Must Have(s)

• Education: Bachelor's degree in Business, Finance, Engineering, or a related discipline.
• Experience: Significant progressive experience in technology operations, technology finance, business management, or chief of staff roles.
• Industry Context: A proven track record supporting senior technology executives within financial services or heavily regulated environments.
• Financial Acumen: Strong experience managing complex technology budgets, forecasting, and working within TBM frameworks.
• Leadership & Discretion: Exceptional stakeholder management, communication, and influencing capabilities at the executive level, combined with absolute discretion when handling sensitive organizational data.

Nice to Have(s)

• Experience assisting with corporate M&A technology integrations or large-scale agile transformations.
• Familiarity with advanced executive dashboarding and enterprise OKR tracking tools.

In the market for... Excitement

Explore emerging technology and innovation, as well as ventures and digital finance that shape the future of global markets! Experience the movement of the market while grounded in the stability of close to 200 years of success.

Connection

With site hubs in some of the world's most multicultural cities, we leverage our size and structure to create rich connections and belonging while experiencing powerful global impact through our work.

Impact

More than a platform, we use our talents to power mission-critical systems that drive global economic advancement, innovation, and growth. As well, our employee-led Team Impact spreads social good via our giving strategy.

Wellness

From empathetic leadership to a culture of flexibility and balance, we believe wellness at work creates the maximum yield and a stronger "we". Plus, with a cloud-first and hybrid workstyle, as well as generous time-off and leaves, we support a life well lived!

Growth

From a growth mindset in our work, to expansion in our business, TMX is home to action-takers energized by the achievement of ambitious growth.

Salary Range: $120K/year - $130K/year CAD. Please note that the salary range included is a guideline only. The salary offered may vary based on factors, including, but not limited to, the successful candidate's relevant knowledge, skills, and experience.

Ready to enrich your career with impactful work, leaders who truly care, and the flexibility and programs to help you thrive as part of #TeamTMX.

Please note that our company is not currently sponsoring work permit applications and the applicant must be authorized to work in the country where this position is located.

TMX is committed to creating and sustaining a collegial work environment in which all individuals are treated with dignity and respect and one which reflects the diversity of the community in which we operate. We provide accommodations for applicants and employees who require it.