Business Manager

Seasons Retirement Communities; Lethbridge; On-site; CAD 55,000 - 70,000; Full time

Job summary

A senior housing organization in Lethbridge seeks a Business Manager responsible for office duties and supporting residents and service team members. The ideal candidate has a diploma in administration and experience in seniors housing or hospitality. Strong communication, customer service, and conflict resolution skills are essential. Covid-19 vaccination is required.

Qualifications

• Minimum of two years relevancy experience in Seniors Housing or Hospitality.
• Covid-19 vaccination is mandatory.
• Current CPR & First Aid Certification.

Responsibilities

• Provide initial face to face and telephone contact with residents and visitors.
• Manage all A/P, A/R, billing, payments, and financial controls.
• Support Service Team members with scheduling and payroll.

Skills

Strong Communication Skills

Exceptional Customer Service

Conflict Resolution skills

Education

Certification or Diploma in Administration

Job description

Our Mission To You

As a certified Great Place to Work, Seasons believes that every single team member plays an important role in the overall happiness of our residents. We foster a culture of growth and support for our committed team members and offer opportunities for personal and professional development to advance a rewarding career in the seniors housing sector.

What We Look For

Seasons looks for individuals who are enthusiastic about making a positive difference in the life of another person. We hire individuals who are committed to building meaningful relationships and strive for service excellence so our residents can be proud to call Seasons their home. Keen attention to details, going the extra mile and putting a little “wow” into everything we do is the Seasons way!

Your Opportunity! We’re looking for a Business Manager. This role isresponsible for all aspects of office and clerical duties for residents and service team members.

What You Will Do

• Provide initial face to face and telephone contact with residents, visitors, service team members and community partners
• Provide support to the community for all aspects of operations
• Manages all A/P, A/R, billing, payments, move ins, outs, resident increases and other financial controls
• Responsible for understanding policies, procedures and legislation related to regulatory compliance and standards
• Support Service Team members and leaders with scheduling, performance management, payroll and understands Collective Bargaining agreement
• All other duties as assigned
  
  

Qualifications Or Skills Required

• Covid-19 vaccination is mandatory
• Minimum of two years relevancy experience in Seniors Housing or Hospitality, preference for Certification or Diploma in Administration
• Strong Communication Skills; both oral and written
• Exceptional Customer Service and Conflict Resolution skills
• Current CPR & First Aid Certification
• Class G/Class 5 driver’s license with clear driver’s abstract (Applicable to Ontario/Alberta)
  
  

All applicants must be legally entitled to work in Canada. As a condition of employment, a Criminal Record Search which may include a vulnerable sector screen, will be required.

Seasons Retirement Communities (“Seasons”) is an equal opportunity employer and welcomes applications from all interested parties. In accordance with Season’s Accessibility Policy, a request for accommodation will be accepted as part of Season’s hiring process.

We thank all applicants for their interest. However only those selected for further consideration will be contacted.

Note during COVID-19: At the outset of the COVID-19 situation in Canada, Seasons Retirement Communities implemented heightened precautionary protocols in all of our homes. We continue to follow the advice of provincial and federal governments, our sector regulators and local Public Health agencies. Job responsibilities are being reviewed and adjusted accordingly to ensure the well-being of the successful candidate.

#INDMP