Business Management Consultant, Private Banking

CIBC US; Toronto; On-site; CAD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive salary

Incentive pay

Banking benefits

Wellbeing support

MomentMakers recognition

Job summary

CIBC in Toronto seeks a Business Management Consultant, Private Banking, to lead strategic and operational business management activities for the national Private Banking team, reporting to the Director, Business Management, Private Banking. You will drive business initiatives, coordinate cross-functional change, improve processes, and support strong business performance, employee experience, and client outcomes.

This role is on-site full-time.

Qualifications

• Ability to manage multiple priorities and deadlines in a dynamic environment.
• Strong relationship-building skills with stakeholders across functions.
• Analytical and solutions-focused with clear communication to leadership.
• Excellent written, verbal, and presentation abilities for leadership updates.
• Professionalism and sound judgment in handling sensitive business matters.

Responsibilities

• Drive strategic execution- Lead business management initiatives aligned to national Private Banking priorities and support the strategic objectives of senior leadership through strong planning, coordination, and delivery.
• Improve business effectiveness- Identify opportunities to simplify workflows, improve consistency, increase frontline capacity, and enhance operational effectiveness, employee experience, and client outcomes.
• Lead cross-functional collaboration- Partner with teams across Technology, Product, Business Risk, Training, Process Optimization, Business Effectiveness, Legal, and Compliance to advance key priorities and support successful change execution.
• Provide insight and reporting- Prepare dashboards, presentations, updates, and analysis to support leadership decision-making, track progress, and communicate outcomes effectively.
• Strengthen controls and continuous improvement- Assess business issues, recommend practical solutions, lead remediation activities, and help ensure alignment with regulatory requirements, internal policies, and CIBC’s risk appetite.

Skills

Analytical Thinking

Business Effectiveness

Client Service

Communication

Detail-Oriented

Process Improvements

Relationship Management

Teamwork

Job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute. To learn more about CIBC, please visit CIBC.com

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What you’ll be doing

As Business Management Consultant, Private Banking, you will lead the execution of strategic and operational business management activities for CIBC’s national Private Banking team. Reporting to the Director, Business Management, Private Banking, you will act as a key partner to the leadership team by driving business initiatives, coordinating cross-functional change, improving processes, and supporting strong business performance, employee experience, and client outcomes. This role is national in scope and requires strong business judgment, relationship management, analytical capability, and execution excellence in a fast-paced environment. At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time.

How you’ll succeed

• Drive strategic execution- Lead business management initiatives aligned to national Private Banking priorities and support the strategic objectives of senior leadership through strong planning, coordination, and delivery.
• Improve business effectiveness- Identify opportunities to simplify workflows, improve consistency, increase frontline capacity, and enhance operational effectiveness, employee experience, and client outcomes.
• Lead cross-functional collaboration- Partner with teams across Technology, Product, Business Risk, Training, Process Optimization, Business Effectiveness, Legal, and Compliance to advance key priorities and support successful change execution.
• Provide insight and reporting- Prepare dashboards, presentations, updates, and analysis to support leadership decision-making, track progress, and communicate outcomes effectively.
• Strengthen controls and continuous improvement- Assess business issues, recommend practical solutions, lead remediation activities, and help ensure alignment with regulatory requirements, internal policies, and CIBC’s risk appetite.

Who you are

• You can manage complexity. You have strong organizational skills and can independently manage multiple priorities, workstreams, and deadlines in a dynamic environment.
• You’re a strong relationship builder. You establish credibility quickly and work effectively with stakeholders across functions, regions, and levels of seniority.
• You’re analytical and solutions-focused. You can identify issues, assess options, and recommend practical actions that improve business performance and operational consistency.
• You communicate with impact. You have strong written, verbal, and presentation skills, and you are comfortable delivering updates and recommendations to leadership and frontline teams.
• You bring professionalism and sound judgment. You handle sensitive business matters with discretion, attention to detail, and a strong commitment to high-quality execution.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck. We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program. Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients. We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development. *Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [e-mail] CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise. You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit. We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency). We use artificial intelligence tools during the recruitment process.

Job Location

Toronto-81 Bay, 12th Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

• Analytical Thinking
• Business Effectiveness
• Client Service
• Communication
• Detail-Oriented
• Process Improvements
• Relationship Management
• Teamwork

At CIBC, we are in business to help our clients, employees and shareholders achieve what is important to them. Our ability to create value for all CIBC stakeholders is driven by a business culture based on common values: Trust, Teamwork and Accountability. Working with CIBC makes you a part of a work environment committed to our clients, employees and communities - a place where you can excel. Every day, our 48,000 employees help our clients achieve their financial goals, because what matters to our clients, matters to us.