BUSINESS MANAGEMENT ANALYST

City of Toronto; Toronto; Hybrid; CAD 94,000 - 129,000; Full time

Job summary

La Ville de Toronto recherche un Consultant en Gestion des Risques pour son service de gestion des déchets. Dans ce rôle permanent à temps plein, vous superviserez des projets et développerez des plans pour assurer la conformité et la gestion des risques. Ce poste nécessite une éducation postsecondaire, une expérience en gestion des risques et d'excellentes compétences en communication.

Qualifications

• Éducation postsecondaire dans une discipline pertinente ou expérience équivalente.
• Expérience avec les normes d'audit, la gestion des risques et les systèmes de conformité.
• Compétences interpersonnelles, organisationnelles et communicationnelles fortes.

Responsibilities

• Développer et superviser des projets liés aux examens de conformité et à la gestion des risques.
• Effectuer des analyses de données pour identifier des tendances et recommander des améliorations.
• Gérer des budgets alloués dans des limites approuvées.

Skills

Interpersonal Skills

Organizational Skills

Communication Skills

Education

Post-secondary education in a relevant discipline

Tools

Microsoft Office

Job description

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Job ID: 55327
Job Category: Policy, Planning & Research
Division & Section: Solid Waste Management Services, SWM Business Services
Work Location: Metro Hall - 55 John St, Toronto (Hybrid)
Job Type & Duration: Full-time, Permanent
Salary: $94,905.00 - $128,386.00, TM1407, Wage grade 6.5
Shift Information: 35 hours per week, Monday to Friday
Affiliation: Non-Union
Number of Positions Open: 1
Posting Period: 17-JUN-2025 to 01-JULY-2025

Major Responsibilities

• Maintain awareness of current trends, practices, and directions in risk management, compliance, assurance, and validate "best practices" for the division, recommending implementation where appropriate.
• Develop and oversee projects related to compliance reviews, quality assurance, and risk management, supporting the Division Head and senior management.
• Develop risk management, assurance, and compliance work plans, and respond strategically to legislative, regulatory, and policy changes impacting division processes.
• Review operations and administration processes to ensure internal controls, quality standards, policies, and requirements are maintained.
• Design, coordinate, and implement program evaluations, operational reviews, and audits, providing internal risk and assurance advice.
• Conduct studies and prepare reports on program service delivery, organizational change, and resource allocation, with recommendations for improvements.
• Assist in identifying and mitigating risks across business units to meet program objectives and ensure policy compliance.
• Develop and implement plans and policies for project and program requirements.
• Participate in strategic planning activities, develop business plans, performance reports, and service delivery plans.
• Conduct cost-benefit analyses and prepare recommendations on service delivery methods, including budget and staffing implications.
• Design modifications to business processes to improve service delivery, performance, and customer satisfaction.
• Provide management consulting and advisory services on diverse projects and programs.
• Oversee projects and programs, ensuring effective teamwork, communication, and performance monitoring.
• Research and analyze processes, costs, and business flows to optimize service delivery.
• Conduct financial analyses and prepare business cases for budget adjustments.
• Analyze data to identify trends, report findings, and recommend improvements.
• Develop terms of reference for studies and reviews, defining scope and methodology.
• Identify impacts of emerging issues, recommending solutions.
• Lead the development of division's key performance indicators and reporting frameworks.
• Collaborate with City staff and stakeholders to ensure coordinated project delivery.
• Participate in committees and working groups, supporting interdivisional initiatives.
• Research developments in the field, legislation, and policies to inform practices.
• Act as the main contact for MFIPPA requests and complaints, responding timely.
• Participate in senior management meetings, providing expertise and guidance.
• Manage assigned budgets within approved limits.
• Handle confidential information for strategic planning.
• Prepare procurement documents and oversee contract administration.
• Provide training and education to staff as needed.

Key Qualifications

• Post-secondary education in a relevant discipline or equivalent experience.
• Experience with audit standards, risk management, and compliance systems.
• Experience in change management and project management of complex initiatives.
• Strong interpersonal, organizational, and communication skills.
• Proficiency in Microsoft Office applications.
• Ability to handle confidential matters with discretion.
• Valid Ontario Class "G" Driver's License and ability to obtain a City Permit.

Note To Current City of Toronto Employees

Current employees can apply but must indicate their status and employee number on the application.

Equity, Diversity and Inclusion

The City promotes an inclusive workplace reflecting the diversity of Toronto residents. Learn more about the City’s commitment to employment equity.