Business Lead x 3

AIP Connect; Toronto; On-site; CAD 180,000 - 210,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

GALE is seeking a Group Account Director (Business Lead) based in Toronto with reach to New York and Los Angeles. The role provides strategic and tactical leadership for a portfolio totaling $10-20+MM, serving as a senior partner to clients and cross-functional agency teams to deliver outcomes.

You will build high-performing teams, manage client relationships, and drive profitability while mentoring talent. This is a hybrid role with onsite and remote work across time zones.

Qualifications

• Experience driving account strategy and leading cross-functional teams to grow client relationships.
• Ability to develop account and engagement strategy and oversee delivery of plans.
• Strong storytelling and strategy development for client documents and presentations.

Responsibilities

• Seek out and understand opportunities to grow the business with the client.
• Manage and set expectations to deliver quality work on time and on brief.
• Identify business needs and build effective, innovative solutions with measurable results.
• Prepare to be a leader and mentor within the team.
• Hybrid role with onsite client meetings, agency offices, and remote work.
• Collaborate with the India and East Coast offices across time zones.

Skills

Account leadership

Cross-functional leadership

Client relationship management

Strategic storytelling

Job description

Overview

Our client, a world class business agency, is hiring for a Business Lead (Group Account Director) based in Toronto, New York, and L.A.

The Group Account Director is responsible for providing both strategic and tactical leadership for a portfolio of business totaling $10-20+MM. They serve as the senior partner and trusted adviser for clients as well as agency cross-functional teams to create successful outcomes for clients and the agency.

The Group Account Director manages a senior team focused on day-to-day account operations, relationship management, and revenue growth. They demonstrate strong leadership, team management, and operational/business management capabilities. Passionate about helping clients change the trajectory of their business, the Group Account Director is curious about technology, data, design, and enjoys building long-term client relationships.

About you

• Experience with driving account strategy, management, growth and leadership of cross-functional teams to achieve client goals and grow their relationship with GALE.
• Excited about developing account and engagement strategy and overseeing delivery of that strategy and plan.
• Strong storytelling and strategy development capabilities with aptitude for developing and delivering well thought out documents and presentations.
• Ability to identify client needs they may not recognize and ensure approaches and solutions are linked to objectives and future needs.
• Consistently builds new executive-level relationships and enjoys networking.
• Effective at managing client expectations, delivering high quality work, and communicating client feedback effectively.
• Management of portfolio profitability, working with the agency's MDs to develop and negotiate work and oversee all aspects of account operations (AR, contracts, etc.).
• Excel at building high-performing teams with a passion for mentoring and growing talent across a diverse team.

What you will be doing

• Seek out and understand opportunities to grow our business with the client.
• Manage and set expectations to ensure we deliver quality work on time and on brief.
• Identify a client’s business needs and work with both the client and agency teams to define and build effective, innovative solutions that generate measurable results.
• Prepare to be as much of a leader as you are a communicator and mentor.
• This is a hybrid role (onsite at the agency's offices, at client site, and remote) with time spent onsite at client meetings and briefings and in generating new business.
• Willingness to collaborate with the agency’s India office time zone and the East Coast office time zone.
• Note: Hybrid work in office is an essential function of the job.

$180,000 - $210,000 a year

AIP Connect believes in equal opportunity. Our recruitment consultants are committed to inclusive recruitment and selection practices and will not discriminate based on age, colour, ability, national origin, race, religion, sex, or sexual orientation.

Accessibility: If you need any accommodations during the interview process, please let us know.

Posted Salary: Actual compensation within this range will be determined based on job-related skills, relevant experience, education, and training. This range reflects base salary only and does not include eligibility for bonus program or other benefits.

For the most accurate and up-to-date details on this role, please refer directly to AIP Connect’s careers page, as third-party sites may not reflect current information.