Business Intelligence Analyst (Research & Insights)

FCC / FAC; Regina; On-site; CAD 92,000 - 125,000; Full time

Job summary

A financial services company in Canada is seeking a professional to drive customer experience insights through data analysis. The ideal candidate will leverage their analytical skills and build strong relationships with internal partners to deliver impactful reports. A bachelor's degree in a related field and experience with customer surveys are required. The role includes a competitive salary and a commitment to an inclusive workplace.

Qualifications

• Bachelor's degree in agriculture, finance, business, economics, mathematics, statistics, or computer science.
• At least four years of experience or equivalent education and experience.
• Understanding of customer experience principles is considered an asset.

Responsibilities

• Build strong relationships with client groups to understand their business needs.
• Design and deliver data analysis and reports for clients.
• Analyze insights and help with recommendations.

Skills

Analytical skills

Problem-solving

Relationship-building

Data analysis

Communication

Education

Bachelor's degree in relevant field

Tools

SQL

Python

Amazon QuickSight

PySpark

Job description

Closing Date (MM/DD/YYYY)

08/07/2025

Worker Type

Term (Fixed Term)

Language(s) Required

English

Term Duration (in Months)

15

Salary Range (plus eligible to receive a performance based incentive, applicable to position) :

$92,310 - $124,890

Are you passionate about turning customer experience survey data into actionable insights while building strong relationships with key business leaders? We’re looking for a collaborative and analytical professional to join our team and drive customer experience insights working with internal partners. You will develop valuable customer experience insights and reports for key business groups (including Strategy, Operations, Marketing).

What You'll Do

• Build strong, trust-based relationships with your client group to deeply understand their business needs
• Design and deliver data analysis, reports, and presentations that empower clients to solve real business problems
• Analyze and reveal insights to decision makers, and help with sense-making and recommendations
• Offer solutions to both data and business challenges, focusing on scalable, efficient, and continuously improving processes
  
  
  

What We’re Looking For

• Creative problem-solver with strong research and analytical skills who is comfortable making recommendations for improvements within both a business and technical environment
• A relationship-builder that has the drive to build and establish strong partnerships with their key stakeholders throughout the organization
  
  
  

What You’ll Need

• A bachelor’s degree in agriculture, finance, business, economics, mathematics, statistics, or computer science and at least four years of experience (or an equivalent combination of education and experience)
• Understanding of customer experience principles and/or the agriculture finance industry is considered an asset
• Experience with customer experience survey data analysis and reporting is considered an asset
• FCC is currently migrating its data infrastructure to AWS, so familiarity with tools such as Amazon Quick Sight / S3 is considered an asset
• Proficiency in other programming tools such as Python and PySpark along with the ability to write SQL queries will be viewed favourably
  
  
  

You belong here

At FCC, we’re committed to creating an inclusive, equitable and accessible workplace – one that reflects the communities where we live, work and play. Our team is made stronger through diversity, and we’re dedicated to building a workforce that brings together a range of backgrounds, abilities and perspectives.

We encourage qualified applicants to apply, including members of these four employment equity groups:

• Indigenous Peoples
• Members of visible minority groups
• Persons with disabilities
• Women
  
  
  

Accessibility and accommodations

To support an inclusive and accessible candidate experience, we encourage anyone needing an adjustment or accommodation during any stage of the recruitment process to email us at: [e-mail]. An HR partner will respond and work with applicants who request a reasonable accommodation. Information received in relation to accommodation requests will not impact hiring decisions.