Business Intelligence Analyst

West Coast University; Kingston; On-site; CAD 98,000 - 143,000; Full time

Job summary

An established industry player is seeking a Business Intelligence Analyst to enhance decision-making through data-driven insights. This role involves collaborating with various operational teams to create analytic reports and dashboard solutions that provide a unified view of key performance metrics. You will be hands-on with business intelligence tools like Power BI and Tableau, and engage in data querying and exploration to support the entire student journey. If you are passionate about leveraging data to optimize organizational opportunities and improve student outcomes, this position offers a fantastic opportunity to make a significant impact.

Benefits

Great Benefits Package

Qualifications

• Bachelor's degree in Computer Science or related field required.
• Strong skills in SQL and experience with complex database structures.

Responsibilities

• Support multiple projects, from analysis to deployment of solutions.
• Create reports, dashboards, and insights for operational groups.

Skills

Analytical Skills

Communication Skills

Project Management

Customer Service

SQL

Business Requirements Development

Education

Bachelor's degree in Computer Science

Bachelor's degree in Information Systems

Tools

Power BI

Tableau

SAS Visual Analytics

Job description

Summary:

• The Business Intelligence Analyst partners with operational groups across the organization on identifying opportunities for analytic reporting and dashboard solutions to provide operational groups with a single version of the truth of descriptive analytics.
• Conducts research to determine best approach to collect required data to create key performance metrics including marketing, admissions, financial aid, retention, placement, tuition and scholarships, graduation rates, student learning, alumni, and other operational areas and relevant academic success factors to be used for decision making related to enhancing student outcomes and academic excellence.
• Supports delivery and maintenance of reporting to support the entire student journey from marketing lead to alumni relations post-graduation.
• Maintains knowledge of business systems and processes to leverage insights from data to optimize organizational opportunities.
• Accelerates insight identification by providing high quality visualizations and leading analysis which guide end users’ interpretations of complex and sometimes muddled data.

Responsibilities:

• Supports work for multiple projects, from analyzing requirements to designing, testing, deploying, and supporting users on a solution that meets those requirements.
• Outputs include reports, dashboards, insights, recommendations, etc.
• Hands-on with business intelligence software such as Power BI, Tableau, SAS Visual Analytics, etc.
• Hands-on querying of Analytical Data Store, Trusted Data Store, and other data stores within the organization.
• Exploration of other internal and external data sources as needed to fulfill requirements.
• Documents business requirements based on customer requests to guide development of delivered solutions.
• Collaborates with teams across the organization while evaluating, developing, and delivering solutions.
• Provides clear communication and progress updates to internal teams and customers.
• Tests, debugs, and evaluates enterprise software upgrade releases reporting issues to vendors and documenting end-user training materials and guides.
• Interacts with development teams while reviewing, testing, coding, and delivering final projects.
• Supports, troubleshoots, and resolves customer-reported issues on enterprise solutions on a daily basis.
• Interacts weekly with external vendor support teams of enterprise solutions.

Qualifications:

• Bachelor degree in Computer Science, Information Systems or related field, or equivalent experience required; Bachelor' degree or above in Computer Science or Information System preferred.
• Strong written and oral communication skills.
• Ability to manage multiple projects and tasks simultaneously.
• Excellent customer service.
• Experience working with users developing business requirements.
• Working knowledge of SQL and complex databases structures.
• Experience designing, developing, implementing, and supporting enterprise applications.
• Experience working in higher education preferred.
• This is an onsite position where you will work in our administrative office in Irvine, CA on a daily basis.

Compensation:

• $98,454.61 - $142,710.62
• Great Benefits Package