Business Insights Analyst II

The Toronto-Dominion Bank (Canada); Toronto; On-site; CAD 82,000 - 115,000; Full time

Job summary

The Toronto-Dominion Bank in Toronto is seeking a Senior Business Intelligence Analyst to own Third Party Risk product initiatives. You will partner with Procurement, Risk, Technology and business stakeholders to drive data-driven decisions, regulatory compliance and process improvements across the third-party lifecycle.

You will manage product backlogs, define features, and lead agile ceremonies to deliver value.

Qualifications

• Undergraduate degree in Business, Finance, IT, Data Analytics, CS or related field.
• 5+ years experience in BI, data analytics, product ownership, risk management, procurement or related fields.
• Experience in Agile delivery environments and using enterprise tools such as Jira/Confluence.

Responsibilities

• Own the product backlog for Third Party Risk platforms and reporting solutions.
• Translate business requirements into actionable features and delivery plans.
• Lead agile ceremonies and collaborate with stakeholders to refine backlog priorities.
• Ensure alignment with risk, procurement, technology and business teams.
• Oversee backlog delivery, acceptance criteria, and defect management.
• Drive continuous improvement in product value and delivery efficiency.

Skills

Excel

Data Visualization

Data Analysis

Reporting

Product Ownership

Risk Management

Procurement

Agile

Education

Undergraduate degree

Tools

Jira

Confluence

ServiceNow

Job description

Work Location: Toronto, Ontario, Canada Hours: 37.5 Line of Business: Analytics, Insights, & Artificial Intelligence Pay Details: $81,600 - $115,200 CAD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description: The Senior Business Intelligence Analyst, with Third Party Risk Product Owner Team, is responsible for delivering data-driven solutions, analytics, reporting capabilities, and product enhancements that support TD's Third Party Risk Product Portfolio. The role serves as a strategic partner between Procurement, Risk, Technology, and business stakeholders to drive informed decision-making, regulatory compliance, operational efficiency, and continuous improvement across the third-party lifecycle. This position combines business intelligence expertise with product ownership responsibilities for Third Party Risk platforms and reporting solutions.

CUSTOMER

• Partner with management to support the delivery of a product vision
• In alignment with the product vision, create and maintain a product backlog and continuously re-prioritize user stories that will provide the most customer or end user value
• Continuously align with senior management on the product delivery roadmap, defined Minimum Marketable Features or Minimum Viable Products and release cadence
• Participate in scrum or Kanban events (e.g. stand-ups, retrospectives), express new ideas for improving product value or delivery efficiency, sharing with leadership as appropriate
• Proactively engage established business process partners to ensure customers or end users are prepared for application changes and establish Day 2 processes
• Create a value-focused product backlog and continuously iterate, ensuring there are user stories scoped and prioritized
• Provide user story design, development and completion oversight; accepting / rejecting user stories based on the agreed upon Definition of Done and Acceptance Criteria
• Manage delivery initiatives and oversee development team (pod) backlogs
• Proactively raise issues that impede the efficient delivery of customer-focused increments
• Responsible for defect management and prioritization

SHAREHOLDER

• Act as the primary liaison between business stakeholders, risk teams, technology partners, procurement, and third-party management functions.
• Gather, prioritize, and translate business requirements into actionable product features and delivery plans.
• Facilitate decision-making, issue resolution, and prioritization discussions across multiple stakeholder groups.
• Adhere to enterprise frameworks or methodologies that relate to activities for own business area / journey
• Understand the internal business and technical environment, proactively defining, aligning or integrating with relevant stakeholders, shared services control groups (or platform as appropriate
• Proactively manage business stakeholders to obtain inputs needed for product development in a timely manner
• Actively coordinate and engage in risk, quality and/or business testing management
• Empowered to make product delivery decisions, escalating to senior management as appropriate
• Actively communicate to business, technology and senior management regarding product changes and backlog priorities
• Single point of escalation for development team, providing guidance and decisioning as needed
• Maintain a culture of risk management and control, supported by effective processes in alignment with risk appetite

EMPLOYEE / TEAM

• Define and maintain the product vision, roadmap, and priorities for Third Party Risk Management (TPRM) capabilities and platforms.
• Own the end-to-end lifecycle of third-party risk products, from ideation and requirements gathering through implementation, adoption, optimization, and retirement.
• Ensure product capabilities align with enterprise risk management objectives, regulatory requirements, and business priorities.
• Establish and monitor product success metrics, adoption KPIs, and value realization outcomes
• Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest
• Provide thought leadership and/ or industry knowledge for own area of expertise in own area and participate in knowledge transfer within the team and business unit.
• Keep current on emerging trends/ developments and grow knowledge of the business, related tools and techniques
• Participate in personal performance management and development activities, including cross training within own team
• Keep others informed and up-to-date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities
• Contribute to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices.
• Lead, motivate and develop relationships with internal and external business partners / stakeholders to develop productive working relationships.
• Contribute to a fair, positive and equitable environment that supports a diverse workforce
• Act as a brand ambassador for your business area/function and the bank, both internally and/or externally
• Support enhancement and integration initiatives involving Third Party Risk applications and data sources.

BREADTH & DEPTH

• Key subject matter expert professional role requiring substantial knowledge / expertise in a complex field and knowledge of broader related areas
• Drive continuous enhancement of capabilities supporting the Third Party Management Lifecycle (TPML), including onboarding, due diligence, risk assessments, ongoing monitoring, issue management, reporting, and termination activities.
• Ensure product functionality supports compliance with Third Party Risk Management policies, frameworks, standards, and regulatory obligations.
• Own and prioritize the product backlog, ensuring delivery teams focus on the highest-value initiatives.
• Lead agile ceremonies and work closely with technology teams to deliver product enhancements.
• Manage dependencies, risks, and release planning across multiple initiatives and platforms.
• Drive continuous improvement through user feedback, process optimization, and emerging industry practices
• Accountable for specialized product development support based on sound product expertise and knowledge of Agile/Scrum processes, roles and practices
• Build strong relationships across Procurement, Risk, Technology, Compliance, and Audit teams.
• Present insights, recommendations, and progress updates to senior leadership and governance committees.
• Track risks, issues, dependencies, and remediation activities.
• Support strategic initiatives and regulatory commitments impacting Third Party Risk Management.
• Interpret internal/external business challenges and the industry environment, recommends course of action and best practices to improve products, processes or services
• Lead and integrate cross-function understanding within their own field of specialty, and /or projects with significant resource requirements, risk and / or complexity
• Solve or may lead others to solve complex problems; leads efforts or partners with others to develop new solutions
• Work autonomously as the lead and guide others within area of expertise
• Typically reports into a Product Group Owner

EXPERIENCE AND / OR EDUCATION

• Undergraduate degree in Business, Finance, Information Technology, Data Analytics, Computer Science, or related discipline.
• 5+ years of experience in Business Intelligence, Data Analytics, Product Ownership, Risk Management, Procurement, or related functions.
• Experience working in Agile delivery environments and supporting enterprise technology solutions.
• Advanced proficiency in: Excel, Data Visualization, Data Analysis and reporting
• Familiarity with Jira, Confluence, ServiceNow, and Agile delivery tools.

Who We Are

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information

We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home. Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact. We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding

We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process

We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process. We look forward to hearing from you!

Language Requirement (Quebec only)

Sans Objet

Our Values

At TD we’re guided by our purpose to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior. In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care. No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career and be part of our caring and inclusive culture.

Our Commitment to Diversity, Equity, and Inclusion

At TD, we’re committed to fostering an environment where all colleagues are encouraged to bring their authentic selves to work, experience equitable opportunities, and feel respected and supported. We’re dedicated to building an inclusive workforce that reflects the diversity of the customers and the communities in which we live and serve.

Helping to Make an Impact in Communities – TD Ready Commitment

TD has a long-standing commitment to help drive progress towards a more inclusive and sustainable future. That’s why we launched the TD Ready Commitment in 2018, now a multi-year North American initiative. Under the TD Ready Commitment, we are targeting a total of C$1 billion by 2030 in community giving across four key, interconnected drivers of change: Financial Security, Vibrant Planet, Connected Communities, and Better Health. It’s our goal to help support change, nurture progress, and contribute to making the world a better, more inclusive place for our customers, colleagues, and communities.

Learn more

Canada | US | Europe & Asia Pacific