business general manager

Title: General Manager

Posted on: April 09, 2025 by Stacked Port Elgin

Job Overview

We are seeking a dynamic and experienced General Manager to lead our team in delivering exceptional service and operational excellence. The ideal candidate will have a strong background in the hospitality industry, with a focus on customer service, food handling, and team supervision. As the General Manager, you will be responsible for overseeing daily operations, ensuring a high-quality experience for our guests, and driving the success of our establishment.

Duties

1. Oversee daily operations of the establishment, ensuring efficient and effective service delivery.
2. Supervise staff across various departments including kitchen, front of house, and customer service teams.
3. Manage inventory and supplies, ensuring compliance with food handling regulations and safety standards.
4. Implement training programs for staff to enhance customer service skills and operational procedures.
5. Handle cash transactions accurately and maintain financial records in accordance with company policies.
6. Foster a positive work environment that encourages teamwork and professional growth among employees.
7. Address guest inquiries and complaints promptly to ensure satisfaction and loyalty.
8. Collaborate with marketing teams to promote services and enhance brand visibility within the community.

Requirements

1. Proven experience in a managerial role within the hospitality or food service industry.
2. Strong understanding of POS systems and cash handling procedures.
3. Excellent customer service skills with a focus on guest satisfaction.
4. Ability to supervise and motivate staff effectively while fostering a collaborative work environment.
5. Knowledge of food handling practices and kitchen operations is preferred.
6. Strong organizational skills with the ability to manage multiple tasks simultaneously.
7. Excellent communication skills, both verbal and written, to interact effectively with staff and guests.
8. A passion for hospitality and commitment to maintaining high standards of service quality.

Join our team as we strive to create memorable experiences for our guests while fostering an environment of growth for our employees!

Job Type

Full-time

Pay: $18.00-$20.00 per hour

Expected hours: No more than 40 per week

Additional Pay

• Overtime pay
• Tips

Benefits

• Dental care
• Disability insurance
• Vision care

Schedule

• Monday to Friday
• Weekends as needed

Experience

Restaurant Management: 1 year (required)

Language

English (preferred)

Licence/Certification

Food Handler Certification (required)

Work Location

In person, Port Elgin, ON

Important Notice

This job posting has been provided by a partner site. Job Bank is not responsible for this content.