business general manager

Gap Inc; Montreal; On-site; CAD 50,000 - 90,000; Full time

Job summary

An established industry player seeks a dynamic General Manager to lead a retail team in delivering exceptional customer experiences and driving profitable sales growth. This role involves analyzing performance metrics, managing budgets, and developing a high-performing team. You will play a crucial role in implementing brand vision and operational excellence while fostering an inclusive environment. If you are passionate about retail leadership and eager to make a significant impact, this opportunity could be your next career step.

Benefits

Merchandise Discounts

Competitive Paid Time Off

Company Match for Donations

Retirement Savings Plan

Employee Stock Purchase Plan

Medical Insurance

Dental Insurance

Vision Insurance

Virtual Healthcare Services

Maternity/Parental Top Up

Qualifications

• 3-5 years of retail leadership experience required.
• Proven ability to deliver results and manage budgets.

Responsibilities

• Analyze results and collaborate with leadership to drive KPIs.
• Manage store budget and build productive teams.

Skills

Retail Leadership

Communication Skills

Time Management

Business Acumen

Education

College Degree or Equivalent

Job description

Title posted on indeed.com - General Manager

Posted on April 25, 2025 by Employer details Gap Inc

Business General Manager

Title posted on indeed.com - General Manager

Posted on April 25, 2025 by Employer details Gap Inc

• Email

Job Details

About the Role

As the General Manager, you are responsible for leading your team to deliver a profitable store business plan. You ensure your store achieves all key metrics and meets or exceeds goals. You act as the link between the brand vision and its implementation in your store. You drive profitable sales growth through all aspects of the store, including Customer Operations, Merchandising, Product Operations, and talent development. You will teach and coach behaviors that deliver a best-in-class customer experience.

ADA Statement: In accordance with the Accessibility and Disability Act, Gap Inc. (Canada) or Old Navy Inc. (Canada) establishes accessibility standards following applicable regulations under the Accessibility for Ontarians with Disabilities Act, the Accessibility for Manitobans Act, and the Nova Scotia Accessibility Act, as well as relevant human rights legislation. We are committed to ensuring all employees and customers receive equitable treatment and accommodations upon request during recruitment and employment.

What You'll Do

• Analyze results, identify opportunities, and collaborate with leadership to drive KPIs.
• Forecast and schedule to drive profitable sales.
• Manage store budget supporting P&L.
• Build highly productive teams through sourcing, selecting, and developing staff.
• Coach and develop team performance.
• Implement and execute Standard Operating Procedures and initiatives.
• Create an inclusive environment.
• Maximize efficiencies and productivity through action plans.
• Perform Service Leader duties.
• Represent the brand and understand competitors.
• Promote community involvement.
• Leverage OMNI to deliver a seamless customer experience.
• Ensure compliance with standards.

Who You Are

• 3-5 years of retail leadership experience.
• College degree or equivalent preferred.
• Proven ability to deliver results.
• Effective communication skills with customers and staff.
• Ability to work flexible hours, including nights, weekends, and holidays.
• Ability to travel as needed.
• Business acumen and time management skills.

Benefits at Old Navy

• Merchandise discounts across brands.
• Competitive Paid Time Off plans.
• Company match for donations and volunteer time.
• Retirement Savings Plan.
• Employee stock purchase plan.
• Medical, dental, vision, and life insurance.
• Virtual healthcare services.
• Maternity/Parental Top Up.

We are an equal-opportunity employer committed to diversity and inclusion, recognized by Forbes as one of the World's Best Employers in 2022.

Location: Montréal, QC

Workplace: On site

Salary: Not available

Terms of employment: Full time

Start date: As soon as possible

Vacancies: 1

Source: indeed.com #9722574889

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