business general manager

MR MIKES SteakhouseCasual; Merritt; On-site; CAD 75,000 - 85,000; Full time

Job summary

A casual dining restaurant in Merritt is seeking a General Manager to ensure exceptional dining experiences and manage staff. The ideal candidate has at least 3 years of experience in restaurant management and relevant certifications. Responsibilities include team development, operational oversight, and maintaining customer satisfaction. The position offers a salary between $75,000 and $85,000 annually, along with various benefits.

Benefits

Company events

Dental care

Discounted or free food

Extended health care

On-site parking

Paid time off

Store discount

Vision care

Qualifications

• Minimum 3 years of Front of House and Back of House experience.
• At least 1 year in a supervisory or management role in a high-volume restaurant.
• Essential certifications in Provincial Food Safety and Responsible Alcohol Service.

Responsibilities

• Ensure exceptional dining experiences.
• Oversee operational excellence and staff training.
• Manage the urbanLODGE program for customer satisfaction.

Skills

Customer Satisfaction Commitment

Team Development

Operational Excellence

Education

High School Graduation

Post-Secondary Education

Tools

Customer Experience Manuals

Food Safety Certifications

Job description

Title posted on indeed.com - General Manager - MR. MIKES SteakhouseCasual

Posted onJuly 29, 2025 by Employer details MR MIKES SteakhouseCasual

To add a job posting to your favourites, you need a Job Bank account. Sign in or sign up now!

business general manager

Title posted on indeed.com - General Manager - MR. MIKES SteakhouseCasual

Posted onJuly 29, 2025 by Employer details MR MIKES SteakhouseCasual

Add to favourites

To add a job posting to your favourites, you need a Job Bank account. Sign in or sign up now!

Sign in Sign up for a Plus account

• Email
• Copy link

Job details

MR MIKES isn?t just a pretty-looking restaurant with exceptional food, and the kind of ambience designed to rock your socks off. At its very core, MR MIKES is the experience, it?s the opportunity to take a break from the rigors of life, to share a drink with friends, to enjoy mouthwatering food that tantalizes the taste buds; a place where you can be you! And we are passionate about what we do.As the General Manager at MR. MIKES, you'll be dedicated to ensuring exceptional dining experiences and cultivating strong customer relationships. You'll oversee operational excellence, maintain a positive work environment, and manage the urbanLODGE program. Your commitment to 100% customer satisfaction will drive your approach to problem-solving and ensure a memorable visit for every guest. Additionally, you'll support staff training, uphold cleanliness standards, and collaborate closely with the Operations Manager for store performance improvements.Specific Responsibilities:*Customer Satisfaction Commitment:** Uphold the philosophy of 'BUILDING RELATIONSHIPS' to ensure exceptional dining experiences.* Resolve customer concerns effectively, aiming to secure return visits and maintain customer loyalty.*Team and Staff Development:** Foster a positive and enjoyable work environment for the entire MR. MIKES team.* Implement rigorous training using Customer Experience Manuals to onboard and develop staff effectively.*Bar (urbanLODGE) Management:** Oversee all aspects of the urbanLODGE program, including staff training, inventory control, cost management, security, and cleanliness.*Support & Communication:** Collaborate with the General Manager to address specific store performance issues.* Assist in restaurant management, prime cost analysis, staff training, and execution of MR. MIKES systems.*Operational Excellence:** Ensure adherence to cleaning checklists and standards laid out in the Operational Excellence Review (OER).* Initiate action plans for improvement based on OER assessments and customer feedback.*Budget & Training:** Aid in establishing and achieving the restaurant's operating budget.* Contribute as an instructor in the Franchisee/Management Training Program as needed.*Industry Engagement & Project Leadership:** Stay updated on industry trends and recommend applicable concepts for MR. MIKES.* Lead or participate in specific projects assigned by the Operations Department.Qualifications:* High School Graduation is required; Post-Secondary Education is preferred.* Minimum 3 years of Front of House, Back of house experience (or both), with at least 1 year in a supervisory or management role in a high-volume, casual dining restaurant.* Essential certifications in Provincial Food Safety, Responsible Alcohol Service, and First Aid/WCB.Remuneration:* Details regarding compensation, benefits, and vacation entitlements will be outlined in a separate employment contract.As the General Manager, you'll play a pivotal role in ensuring MR. MIKES maintains its high standards, creates memorable dining experiences, and fosters a positive work environment for both staff and customers.Job Type: Full-timePay: $75,000.00-$85,000.00 per yearBenefits:* Company events* Dental care* Discounted or free food* Extended health care* On-site parking* Paid time off* Store discount* Vision careAbility to commute/relocate:* Merritt, BC: reliably commute or plan to relocate before starting work (required)Education:* Secondary School (required)Experience:* Management: 3 years (preferred)Language:* English (required)Licence/Certification:* FoodSafe (required)* Serve Right (required)Work Location: In personExpected start date: 2025-08-25

• Location Merritt , BC
• Work location On site
• Salary $ 75,000 to $ 85,000 YEAR annually
• Terms of employment Full time
• Starts as soon as possible
• vacancies 1 vacancy
• Source indeed.com #9826316717

• Merritt, BC

View the full job posting on indeed.com

Important notice: This job posting has been provided by a partner site. Job Bank is not responsible for this content.

Report a problem with this job posting * What’s wrong? This job posting contains incorrect information Inaccurate salary Inaccurate job title Link to full job posting / Expired or closed job posting Provide more details: Report potential misuse of Job Bank

Thank you for your help!

You will not receive a reply. For enquiries, please contact us .

Sign up for a Plus account to get the most out of your job search and access all the tools available on Job Bank!

The median wage is the salary of a given occupation where half the workers earn more than that amount, and half earn less. This information is presented on job postings to help job seekers determine how the salary compares to the amount earned by other workers working the same job. Job Bank preferred indicating the median wage, which is less affected by extremely high or low wages, rather than the average wage which is calculated by adding up all the salaries of a group of people and then dividing that total by the number of people.