business general manager

Title: General Manager

Posted on: April 14, 2025 by Comfort Inn & Suites Calgary Airport South

Job Details

We are searching for a driven and people-oriented General Manager to join our team in Calgary. At the Shirin Group, we want people who are friendly, welcoming, and full of life; people who are always finding ways to drive revenue while making every guest’s experience enjoyable.

This challenging position has overall responsibility for managing the operations of the hotel to maximize profitability, ensure superior service and product quality, and drive brand and value initiatives, hotel performance, and the development of people.

Key Responsibilities

1. Manage day-to-day operations and assignments of the hotel. Plan and organize work, communicate goals, and schedule/assign work. Comply with and advise staff of formal policies and procedures, identify options and resolve issues. Initiate salary, disciplinary, or other staff-related actions in accordance with company rules and policies. Alert regional management or corporate office of serious issues.
2. Ensure that product quality standards are met in all areas of the hotel as it relates to the appearance, levels of maintenance, and cleanliness; establish and maintain preventative maintenance programs to protect the physical assets of the hotel. Achieve productivity and quality goals.
3. Establish performance goals for employees and provide regular feedback. Develop a succession plan to ensure adequate future bench strength. Ensure all staff are properly trained and have the tools and equipment needed to effectively carry out their job functions.
4. Ensure a safe and secure environment for guests, employees, and hotel assets. Comply with all standards and inspection requirements.

Given the dynamic environment in the Hospitality industry, this position is not a Monday to Friday position and does require flexibility and availability on weekends and peak periods.

Job Type

Full-time

Required Education

Diploma/Certificate

Required Experience

GM: 2 years

Schedule

Monday to Friday, Weekends as needed

Work Location

In person

Application Deadline

2025-04-30

• Location: Calgary, AB
• Workplace Information: On site
• Salary: Not available
• Terms of Employment: Full time
• Starts: As soon as possible
• Vacancies: 1 vacancy