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Description
Business Development Specialist – Build Your Career with an Industry Leader!
Location : Markham, ON
Job type : Full-time, Permanent, and On-site position
Responsibilities
The Business Development Specialist is responsible for achieving profit and revenue goals for all material product categories in the defined territory.
Business Development
- Assist the Business Development Department in driving revenue through targeted product campaigns, new account acquisition, quote follow-up, and management of existing accounts. Identify opportunities to develop new sales prospects and increase revenue from materials sales, while also driving sales to existing accounts to increase their annual spend with Corrosion Service.
- Provide verbal and written reports on weekly and monthly Business Development activities, including Cold Calls, Meetings, Presentations, and RFP responses. Maintain a current pipeline of quotes and opportunities.
- Assist with RFP responses as identified by the Key Account and Business Development Manager.
Product Expertise
- Develop a detailed understanding of the product lines and generate incremental sales volume through internal and external customers; act as a product expert within the assigned product portfolio.
- Respond promptly to incoming product inquiries and provide quotes; process all orders and Purchase Orders efficiently, adhering to CSCL service levels.
- Represent and promote CSCL's full line of products and services at trade exhibitions, events, and demonstrations.
Sales Order Management
- Negotiate price, delivery, and specifications with customers; coordinate with relevant departments to facilitate order delivery and resolve issues.
- Record order information and submit to customer service for fulfillment; liaise with customer service to track order progress.
- Create detailed proposal documents when necessary.
Customer Excellence
- Manage external customer relationships and acquire new customers; advise on product developments and develop long-term relationships.
- Provide excellent customer service through online meetings, face-to-face interactions, trade shows, quote generation, and sales order processing.
- Understand customer requirements and offer solutions based on the product portfolio.
- Prospect and cold call to generate new business and revenue.
- Gather customer feedback and escalate as necessary.
- Attend presentations and team meetings to share best practices.
Qualifications
- Post-secondary education in Business, Engineering, or a technical diploma. Experience in Mechanical and/or Materials fields is preferred but not mandatory.
- At least 5 years of sales experience; experience in the energy sector is an asset.
- Experience with CRM software (e.g., Salesforce) is an asset.
- Strong computer skills, proficiency in Microsoft Office Suite.
- Excellent verbal and written communication and presentation skills.
- Willingness to travel within Canada and potentially internationally.
Note : Employment is conditional upon satisfactory background checks. CSCL is committed to inclusivity and accessibility. Please inform us if accommodations are needed during the recruitment process.
Thank you for your interest! Only shortlisted candidates will be contacted.