Business Development Representative - Microsoft CSP | Représentant du Développement des Affaire[...]

TD SYNNEX Corporation; Mississauga; On-site; CAD 55,000 - 75,000; Full time

Job summary

A leading company in business development is seeking a Business Development Representative Level III in Mississauga. The role focuses on building customer relationships, driving vendor initiatives, and supporting sales processes. Ideal candidates will possess 3-5 years of experience and a relevant degree, coupled with excellent problem-solving and communication skills. The company offers a supportive environment with opportunities for professional growth and commitment to diversity, equity, and inclusion.

Benefits

Elective Benefits tailored to your lifestyle

Career growth opportunities with formal training programs

Well-being seminars and events

Diversity and Inclusion initiatives

Networking opportunities through onboarding programs

Participation in local volunteering events

Qualifications

• 3-5 years of relevant experience with Microsoft Dynamics preferred.
• Strong understanding of sales processes and procedures.
• Excellent verbal and written communication skills in English.

Responsibilities

• Build and maintain relationships with customers.
• Support partner enablement activities as a subject matter expert.
• Track and manage the vendor pipeline and qualify leads.

Skills

Business Development

Sales

Problem Solving

Communication

Time Management

Education

Post secondary degree in business or related fields

High school diploma

Job description

The Business Development Representative Level III is responsible for maintaining customer relationships, driving vendor initiatives, supporting partner enablement activities, and managing vendor pipelines. This position acts as a subject matter expert (SME) on products and programs for the sales organization. This role focuses on the growth and enablement of partners by conducting outbound calls, following up on leads and pipeline opportunities, closing deals, profiling partner accounts, and expanding relationships beyond the main contact.

What You’ll Do :

Build and maintain relationships with customers, ensuring their satisfaction and addressing any concerns or issues.

Provide excellent customer service and support, serving as a primary point of contact for customer consultations.

Collaborate with vendors to develop and execute strategic initiatives that drive business growth.

Support partner enablement activities, including conducting vendor training as an SME, and providing guidance on product and program knowledge.

Track and manage the vendor pipeline, including identifying and qualifying leads, and moving opportunities through the sales cycle.

Coordinate with internal teams to ensure timely follow-up and accurate reporting on vendor-related activities.

Develop in-depth knowledge of vendor products, programs, and industry trends.

Act as a subject matter expert (SME) on vendor offerings, providing guidance and support to the sales organization.

Analyze data and metrics to identify areas for improvement and implement strategies to drive results.

Use creative problem solving as well as providing technical knowledge to effectively configure, price, quote and process requests for specific hardware, software, service.

Provide education and technical guidance for product alternatives, cross-reference assistance, and support to the customer.

Actively participate in the sales team customer account planning and review process.

Conduct customer consultations and provide vendor training as a subject-matter expert

May attend industry specific business training from vendors.

What We’re Looking For :

3-5 years of relevant experience with Microsoft Dynamics preferred, with an post secondary degree in business, or related fields preferred; high school diploma required.

Strong understanding of sales processes, procedures, and terminology.

Willingness to travel as needed.

Ability to follow instructions, operate common office equipment, and perform accurate data entry.

Proficient in basic mathematical calculations and possesses complex problem-solving, critical thinking, and decision-making skills.

Excellent verbal and written communication skills in English and local languages, including formal presentations and negotiation abilities

Demonstrated ability to collaborate effectively with diverse individuals and promote / sell ideas persuasively.

Strong organizational and time management skills, with a commitment to task completion.

Adaptability to change and ability to perform well under pressure.

Upholds social, ethical, and organizational standards with a commitment to confidentiality.

Skilled multitasker with strong relationship-building skills and empathy.

Comfortable with prolonged phone use and extended periods of immobility, standing, or walking.

Quick learner with proficiency in new systems and technology, including intermediate computer skills.

Willingness to work non-standard hours or overtime occasionally.

Able to work in a professional office or remote environment.

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Key Skills

Business Development, Sales

What’s In It For You?

• Elective Benefits : Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career : Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being : Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion : It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization : Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community : Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don’t meet every single requirement? Apply anyway.

At TD SYNNEX, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!

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