Business Development Representative - Google Cloud

Teleperformance Canada; Toronto; Hybrid; CAD 51,000 - 74,000; Full time

Job summary

A leading company in the client experience management sector seeks a Sales Consultant to drive product sales, including upselling, with a strong focus on Google products. This role offers a competitive salary and emphasizes skill development within a supportive and flexible work environment. Ideal candidates have excellent communication skills and a proven track record in sales, with the opportunity for career advancement through organized training programs.

Benefits

Paid 4 weeks of training

Continuous learning through targeted training

Medical and dental benefits

Established career path

Weekly social activities

Positive work environment

Qualifications

• Minimum 1 year in consultative selling and managing customer portfolios.
• Proven track record of exceeding sales targets.
• Strong desire to meet customer satisfaction targets.

Responsibilities

• Executing outbound calls/emails to assess needs and closing sales.
• Leading outbound prospecting campaigns.
• Achieving or exceeding monthly sales quotas.

Skills

Sales experience

CRM knowledge

Analytical mindset

Communication skills

Organization skills

Proactive attitude

Education

Bachelor’s degree or equivalent

Tools

Salesforce

LinkedIn Navigator

Google products knowledge

Job description

Overview:

Teleperformance is a worldwide leader in client experience management and contact center business process outsourcing. With more than 410,000 employees, we develop an efficient and responsible hybrid organization, combining work-from-home and on-site solutions, with around 50% of employees now working remotely.

Ranked 11th in the world's Top 25 Best Workplaces by Fortune Magazine, in partnership with Great Place to Work; we have earned the Best Employer certification in 64 countries, covering more than 97% of our workforce.

Our Work Culture:

At Teleperformance, we remain true to our core values of integrity, respect, professionalism, innovation, and commitment.

• Autonomous - We encourage and trust your decision-making skills.
• Progressive work environment - If you have skills to prove, we have all ladders for you to grow.
• Flexible - We believe in results.
• Innovative - All ideas matter.
• Inclusive - Everyone is included, and everyone wins.
• We work hard and party even harder.

About the job:

The Cloud Platform team helps customers transform and evolve their business through Google’s global network, web-scale data centers, and software infrastructure. As part of an entrepreneurial team in this rapidly growing business, you will help shape the future of businesses of all sizes using technology to connect with customers, employees, and partners.

Annual Base Salary: starting at CAD $51,000 with earning potential up to $73,950 based on bonus maximization and in-year increments.

Skills:

• Thrive in a fast-paced, high-growth, rapidly changing environment.
• Experience working in a technical sales environment.
• Knowledge of CRM systems, including Salesforce and LinkedIn Navigator.
• Analytical mindset and a go-getter attitude; self-motivated to achieve personal and team goals.
• Proven success in generating leads, cold calling, and presenting sales pitches based on value rather than price.
• Organized with pipeline management, time management, and prioritization skills.
• Excellent verbal and written communication skills in English.
• Dependable, reliable, with a strong work ethic.
• Proactive, organized, responsible, and able to work well with a team.

Benefits & Perks:

• Established career path supported by self-assessments, virtual training, and guided curriculum for vertical and horizontal growth.
• Robust career development plan with opportunities for growth within the organization.
• Paid 4 weeks of training and 2 weeks of leave.
• Continuous learning through targeted training specific to your tenure and skills.
• Competitive salary with incentive programs.
• Positive and supportive work environment.
• Weekly social activities including trivia nights, games, and movie outings.
• Medical and dental benefits, Employee Assistance Programs, and Rewards & Recognition programs.

Schedule:

• Fixed schedule, Monday to Friday, 9-hour shifts from 9 AM to 6 PM.

Location:

• Candidates should be within travel distance from our primary location at Yonge & Eglinton.
• Hybrid setup with 4 weeks of on-site product training.

Qualifications:

• Bachelor’s degree, college degree, or equivalent.
• Minimum of 1 year experience in consultative selling, managing customer portfolios, identifying customer/partner needs, and ensuring customer satisfaction.
• Knowledge of Google products, including Google Cloud and Digital Media.
• Outgoing and confident in inbound/outbound sales calls with good phone etiquette.
• Strong desire to meet or exceed productivity, readiness, and customer satisfaction targets.
• Excellent communication skills for pitching and proposal writing.
• Proven track record of exceeding sales targets and KPIs.
• Knowledge of Google products and competitive landscape.
• Technical proficiency with CRMs.

Responsibilities:

• Product/service sales, including upselling inbound and outbound.
• Executing outbound calls/emails, engaging decision-makers, assessing needs, and closing sales.
• Explaining Google products and solutions to varied businesses.
• Leading outbound prospecting campaigns.
• Developing and leading sales campaigns from idea to deal closure.
• Contributing to team projects to improve sales processes.
• Developing best practices and workflows for prospect interactions.
• Achieving or exceeding monthly sales quotas.
• Contacting existing customers for upselling or increasing product usage.
• Troubleshooting minor technical issues or routing them appropriately.