Business Development Representative

ZIM; Toronto; On-site; CAD 60,000 - 80,000; Full time

Job summary

A global shipping company in Toronto is seeking a Business Development professional to enhance its customer base for logistics services. The role involves managing sales, providing outstanding customer service, and building long-term relationships with clients. Candidates with a strong background in Business Development and fluent in Cantonese or Mandarin are preferred. This position offers the opportunity to make a significant impact in a dynamic industry.

Qualifications

• Strong preference for candidates fluent in Cantonese or Mandarin.
• Minimum 3 years in Business Development with trucking brokerage or freight forwarding.
• Team player with excellent communication skills.

Responsibilities

• Develop and manage a customer portfolio in the assigned territory.
• Increase client base and manage profit margins.
• Research market trends to propose sales strategies.

Skills

Fluent in Cantonese or Mandarin

Business Development experience

Customer relationship management

Market research

Proficient in MS Office

Education

Degree in Economics, Business Management, Marketing, Logistics, or International Negotiation

Job description

Job Description

At ZIM, we’re creating a buZZ in global shipping innovation, and looking for dedicated professionals to help us reach new horizons. Join a dynamic, inclusive team who will challenge you to grow, and support you every step of the way.

With ZIM, you’ll hear the difference, feel the difference, and be the difference – as we make waveZ across the globe.

Main Purpose of the Role :

As part of ZIM Log sales team, you will be responsible for developing ZIM Logistics’ customer base, by promoting ZIM Logistics’ products and services specifically with a focus on "Ground" and all other value-added services in the designated territory of responsibility.

Developing long-term relationships to create a sustainable, profitable, consistent, and recurrent business. The successful candidate will ensure that ZIM Log meets its business objectives by increasing revenue and gross margin.

Major Areas of Responsibility :

• Develop customer portfolio and manage sales for new customers, providing outstanding customer service to increase customer retention.
• Increase client base within assigned geographical territory, manage profit margins, and provide innovative solutions.
• Procure and present rate quotes to customers.
• Maintain sales database on a continuous basis and generate weekly and monthly reports.
• Research market trends and propose sales/marketing strategies.
• Travel within the assigned territory is required about 50% of the time.

Main Tasks :

Actively seek out new sales opportunities by identifying and pursuing new customers in the designated territory.

Make regular sales calls and visit existing and prospective accounts.

Meet and exceed sales objectives by leading and expanding the customer base.

Establish strong relationships with prospects' and customers' decision-makers, while constantly promoting ZIM Logistics’ products and services.

Build and maintain long-lasting relationships with existing and new suppliers (air/sea carriers, trucking, warehouse), for pricing and procurement activities support.

Assist in resolving any disputes or dissatisfaction issues with customers.

Maintain Sales Database / CRM with sales activities.

Function :

Countries & Business Development

Requirements :

• Strong preference given to candidates who are fluent in Cantonese or Mandarin.
• Academic background in Economics, Business Management, Marketing, Logistics, or International Negotiation is preferred.
• Minimum 3 years of proven experience in Business Development with non-asset trucking brokerage and/or Asset ground operators / Freight Forwarders.
• Working experience in a local non-asset trucking brokerage and/or Asset ground operators / Freight Forwarder is preferred.
• Proficient in MS Office.
• Fluent in English (Speaking, reading, and writing).
• Team player.