Job Summary:
We are seeking a proactive and results-oriented Business Development Manager to join our team in the Northwest region. This position is accountable for driving results in a dynamic and fast-paced environment by increasing sales and revenue for assigned business segments, specifically Analytical Testing and Development Services. The ideal candidate will possess a scientific background including laboratory or pharmaceutical manufacturing experience with a proven track record of sales experience in the pharmaceutical, biotech, or CDMO industries. This individual is highly inquisitive and motivated, a self-starter with a tenacious drive and ability to generate new business prospects, with a demonstrated ability to maintain and grow strategic customer relationships within small-mid-sized pharma and biotech companies. The Business Development Manager uses their technical knowledge, experience, and interpersonal skills to drive leads and grow accounts for Laboratory Services.
Territory will be in the Northwest covering clients in Northern California, Oregon, Idaho, Montana, and West Canada. Subject to change based on business needs.
On-Site Expectations:
Responsibilities:
- Plans and implements strategy for assigned territory and business segments through cultivating relationships, identifying opportunities, and new business development skills.
- Researches, identifies, and develops new analytical testing services opportunities from multiple sources including leads from cold calling, email campaigns, and inbound leads from marketing.
- Represents Alcami by attending trade shows and conferences and maintaining active membership in industry groups. Serves as a front-line liaison for the Alcami brand.
- Owns the customer relationship for assigned services; maintains and drives continuous improvement and communicates customer needs internally.
- Drives year-on-year growth of business from existing and new accounts within their region.
- Maintains accurate customer data in the Customer Relationship Management system (Salesforce) and generates timely reports as requested.
- Assists in gathering market intelligence by reporting noteworthy information regarding customers, competitors, and the marketplace.
- Collaborates with Marketing to develop marketing campaigns and analyze inbound marketing data/trends to drive new business.
- Ensures timely completion and compliance with cGMP and all other relevant company training requirements.
- Other duties as assigned.
Qualifications:
- Bachelor’s degree in a related field (Chemistry, Microbiology, Life Sciences, Chemical Engineering) required.
- Minimum of 3 years prior experience selling compendial testing including analytical and microbiology testing. 5+ years preferred.
- Experience in prospecting new clients and driving sales strongly preferred.
Knowledge, Skills, and Abilities:
- Prior pharmaceutical or CDMO experience in technical functions of analytical testing, development, or manufacturing preferred.
- Up-to-date understanding of the industry’s consumer behavior.
- Excellent written and verbal communication and presentation skills required.
- Excellent project management and organization skills.
- Must be able to successfully multi-task and persevere in a fast-paced dynamic environment with a sense of urgency.
- Excellent problem-solving and critical thinking skills required.
- Strong customer service and interpersonal skills; ability to tailor approach to diverse customers and clients.
- Results-oriented, determined, and a self-starter; comfortable making cold calls.
- Must be comfortable prospecting the C-suite.
- Ability to work independently in a fast-paced and dynamic environment.
- Ability to build and grow strong customer relationships and influence others.
- Proficiency with Microsoft Office (Word, Excel, PowerPoint) required.
- Proficiency utilizing internet and social media tools for researching potential leads.
- Technology orientation with the ability to gain proficiency using a Customer Relationship Management system (CRM) required. Prior experience with Salesforce preferred.
- Prior experience or exposure to value-based selling and negotiations a plus.
Travel Expectations:
- Typically, 20% travel expected.