Business Development Manager, Inside Sales - RFA Mortgage Corporation

RFA group; Toronto; On-site; CAD 70,000 - 80,000; Full time

Benefits offered by this job

Vision Care

RRSP Match

Health & Wellness Spend

Vacation & Personal Days

Hybrid working environment

Job summary

RFA Mortgage Corporation, a division of RFA (Realty Financial Advisors), is seeking a Business Development Manager, Inside Sales to drive broker relations and grow Prime mortgage business across Canada from the Toronto region. You will train and educate new and existing regional brokers, implement underwriting guidelines, create product and policy presentations, and manage broker growth.

The role collaborates with underwriters and production staff to ensure quality service and increases in

Qualifications

• Minimum of 2 years in mortgage industry is required.
• Minimum of 4 years sales/relationship management experience.
• Undergraduate university degree is an asset.

Responsibilities

• Train and educate regional brokers to work with RFA.
• Implement underwriting guidelines and procedures to brokers.
• Create product and policy presentations for broker training.
• Manage brokers and growth of agents in the region.
• Identify, onboard and train new brokers for RFA.
• Contribute to increasing mortgage applications and funded volume.
• Collaborate with underwriters and production staff to maintain quality service.
• Prepare monthly expense reports and submit weekly plans.

Skills

Mortgage industry experience

Mortgage underwriting

Real estate market knowledge

Communication skills

Presentation skills

Training ability

Management skills

Relationship management

MS Office proficiency

Education

Bachelor's degree

Tools

MS Word/Excel/Outlook/PowerPoint

Job description

Business Development Manager, Inside Sales - RFA Mortgage Corporation

145 King St W, Toronto, ON M5H 1J8, Canada

Job Description

Posted Wednesday, August 5, 2026 at 4:00 AM

Business Development Manager (BDM), Inside Sales – RFA Mortgage Corporation

Date: August 5, 2026

Company: RFA Mortgage Corporation

Job Type: Permanent

Vacancy Status: New role

Compensation: $70,000 – $80,000 with monthly commission structure

About RFA

Founded in 1996, RFA (Realty Financial Advisors) is a leading Canadian-owned real estate firm. Through RFA Bank of Canada and RFA Mortgage Corporation, RFA offers mortgage brokers a complete range of Prime and Alternative mortgage solutions.

The Opportunity

We’re looking to fill a BDM, Inside Sales position at RFA Mortgage Corporation!

RFA Mortgage Corporation, a division of RFA (Realty Financial Advisors), specializes in Prime lending (Insured, Insurable and Uninsurable). Our goal is to be a long-term leader in the residential lending market by offering more than just competitive rates and compensation. At RFA Mortgage Corporation, we focus on delivering a unique value proposition in the Prime mortgage space, committed to innovation and exceptional service to meet a diverse range of borrower needs.

In this role, the BDM, Inside Sales will work in partnership with smaller, key accounts, agents new to RFA, mortgage brokers & their sales agents/assistants to promote RFA’s innovative products and tools within their regions.

Core Responsibilities

As a BDM, Inside Sales you will:

• Work with other BDMs & RVPs from across Canada by sharing initiatives, ideas, marketing, and sales programs.
• BDM will train and educate all new and existing regional brokers to work with RFA.
• Implement RFA’s underwriting guidelines & procedures to mortgage brokers in the region.
• Create and maintain product & policy presentations for broker training.
• Manage the region’s brokers and growth of agents by interviewing new potential brokers that are not registered with RFA.
• Identify, onboard and train new brokers to RFA.
• Conduct reference checks on mortgage agents that are not known to the BDM and/or RFA.
• Contribute to increasing mortgage applications and funded volume.
• Manage an acceptable level of decline and cancellation ratios in the region.
• Weekly and monthly assessments and reviews of regional brokers to ensure business volumes, declines and cancellations are satisfactory.
• Liaison with a team of mortgage underwriters and production staff to ensure a quality business relationship between Sales and Production staff.
• Create an awareness of local and area competitive marketing initiatives.
• Review regional reporting and provide feedback, reports and information to the brokers & team of production staff assigned to the same region.
• Demonstrate an ability to assist mortgage brokers in growing their business by utilizing RFA’s recognition and rewards programs.
• Organize the territory by creating, managing and updating a database of brokers in the territory.
• Manage a monthly expense account allocation, designed to assist in growing the business in the region.
• Prepare monthly expense reports in a timely and accurate fashion.
• Submit weekly call planners and ad hoc reports as directed by management.

What You’ll Need to Succeed

• Minimum of 2 years’ experience in mortgage industry is required.
• A minimum of 4 years sales and or relationship management experience.
• Undergraduate University degree is an asset.
• Strong knowledge with experience in mortgage underwriting, insurer guidelines, as well as the real estate market and mortgage products, features, policies and services.

What Sets You Apart

• A working understanding of the mortgage broker channel and the prime mortgage market.
• Strong customer focus with exceptional communication and presentation, training and management skills.
• Self-starter with strong self-motivation requiring little supervision while still maintaining a strong support for a team environment.
• Developed organizational and time management skills to meet various needs of the role.
• Working knowledge of PC software applications (MS Word/Excel, Outlook & PowerPoint).
• Results and Service Oriented.
• Relationship Builder.

What We Offer at RFA

Along with a strong work culture, RFA offers a comprehensive benefits package, including :

• Vision Care
• RRSP Match
• Health & Wellness Spend
• Vacation & Personal Days
• Hybrid working environment

Accessibility

Accommodation is available upon request for applicants and employees with disabilities. If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure you have access to a fair and equitable process. Any information received relating to accommodation will be addressed confidentially.

Disclosure

Artificial Intelligence (A.I.) is not used to screen, assess, or select any applicants.

145 King St W, Toronto, ON M5H 1J8, Canada