Business Development Manager

Rogers Communications, Inc.; Brampton; Hybrid; CAD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Business Development Manager to drive growth and build partnerships within the telecommunications sector. This senior sales role involves engaging with both international and domestic clients, leveraging innovative technology solutions to enhance business operations. The ideal candidate will possess a strong sales acumen, exceptional relationship-building skills, and a solid understanding of the telecom landscape. Join a dynamic team that values diversity and is committed to creating inclusive environments, and take your career to the next level with exciting growth opportunities and comprehensive benefits.

Benefits

Competitive salary & annual bonus

Flexible health and dental benefits

Pension plan and Stock matching programs

Discounts on services and products

Paid time off for volunteering

Wellness Programs

Leadership development and mentorship programs

Employee assistance program

Qualifications

• 2-5 years of sales experience in wholesale, B2B, or telecom sales.
• Strong technical background in telecommunications and CRM software.

Responsibilities

• Drive new acquisition revenue selling Rogers Business Services.
• Develop relationships with senior decision-makers and maintain communications.

Skills

Sales Acumen

Negotiation Skills

Telecommunications Industry Knowledge

Customer Relationship Management (CRM)

Data Analysis

Interpersonal Skills

Problem-Solving

Presentation Skills

Education

Bachelor's Degree in Business Administration, Marketing, Communications, or Engineering

Certifications in Telecommunications or Sales

Tools

Salesforce

HubSpot

Job description

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Business Development Manager

Our company was built on the dream of a pioneering entrepreneur, and that spirit continues to empower our work with businesses across Canada today. The Rogers Business team helps organizations of all sizes adapt, scale, and win with network services and other innovative technology solutions that are reliable, secure, and scalable. These solutions are built to allow businesses to operate more efficiently, reduce costs and improve productivity and collaboration. We are looking for team members who have a passion for delivering industry-leading value to customers and businesses in the communities where we live and work, so come build a rewarding career at Rogers and be a driving force behind our success story!

This is a senior sales role within the Rogers Business wholesale team. The candidate will be able to build strong international and domestic partnerships with wholesale hyper scaler, data centre and cloud operator customer base selling selected Rogers Business products. Fundamental to the success of this role is the ability to be an ambassador for Rogers Business.

The candidate must establish relationships with key senior decision-makers for existing and target new customers/partners increasing sales revenue while continuing to support the existing books of customers business. Previous experience in wholesale sale is preferred but not required.

What you’ll be doing:

1. Drive net new acquisition revenue selling selected Rogers Business Services to Global and Domestic Wholesale Customers.
2. Effective relationship development at all levels with assigned and newly acquired customers.
3. Participation in international events, forums and trade-shows for Rogers to create viable business opportunities with new and existing partners.
4. Maintain and develop communications between Rogers Leadership and international clientele.
5. Capitalize on targeted opportunities and increase Rogers' exposure, within the internal telecommunications community.
6. Define Customer contact / retention strategy.
7. Act on behalf of customers within Rogers to ensure customer's interests are being proactively addressed by Rogers.
8. Strong technical background in telecommunications.
9. Proven abilities to develop and foster senior-level relationships.

What you will bring:

Educational Qualifications:

1. Bachelor's Degree: Often preferred in fields like Business Administration, Marketing, Communications, or Engineering.
2. Relevant Certifications: Certifications in telecommunications or sales (e.g., CompTIA Network+, ITIL, or other industry-related certifications) can be beneficial.

Experience:

1. Sales Experience: 2-5 years in wholesale sales, B2B (business-to-business) sales, or telecom sales is generally required.
2. Telecommunications Industry Knowledge: Familiarity with telecom products, services, and technology (e.g., VoIP, broadband, data services, cloud solutions).
3. Account Management: Experience in handling large accounts, customer relations, and complex sales processes.
4. Understanding of Pricing Models: Knowledge of pricing strategies and cost structures in the telecommunications industry.

Technical Skills:

1. Telecom Industry Expertise: Knowledge of network infrastructure, services, and solutions offered by telecom companies.
2. CRM Software: Proficiency in using Customer Relationship Management (CRM) systems (e.g., Salesforce, HubSpot).
3. Data Analysis: Ability to interpret and analyze sales and customer data for forecasting and decision-making.

Sales and Negotiation Skills:

1. Sales Acumen: Strong ability to prospect, pitch, close deals, and meet or exceed sales quotas.
2. Negotiation Skills: Ability to negotiate pricing, contracts, and terms effectively with clients.
3. Presentation Skills: Capable of delivering clear, persuasive presentations to potential clients and decision-makers.

Communication Skills:

1. Written and Verbal Communication: Strong communication skills are crucial for interacting with clients, understanding their needs, and presenting solutions clearly.
2. Interpersonal Skills: Ability to build and maintain relationships with clients, partners, and internal teams.

Problem-Solving and Customer Focus:

1. Customer-Centric Mindset: Ability to understand customer needs and provide appropriate telecom solutions.
2. Problem-Solving: Proactive in identifying issues and providing tailored solutions to clients.

Travel and Flexibility:

1. Travel: Willingness to travel, as this role often involves meeting clients and attending trade shows, conferences, or sales events.
2. Flexibility: Ability to work outside of regular office hours when necessary, depending on client needs and time zones.

Other Requirements:

1. Self-Motivation and Goal-Oriented: Ability to work independently and drive results.
2. Teamwork: Ability to collaborate with marketing, technical, and other sales teams.
3. Industry Awareness: Keeping up with trends and advancements in the telecommunications sector.

What’s in it for you:

We believe in investing in our people and helping them reach their potential as valuable members of our team. As part of our team, you’ll have access to a wide range of incredible resources, growth opportunities, discounts, and perks, including:

1. Competitive salary & annual bonus
2. Competitive & flexible health and dental benefits, pension plan, RRSP, TFSA, and Stock matching programs
3. Discounts: Enjoy up to 50% off Rogers Services and Blue Jays Tickets, 25% off TSC items, and a 20% discount on all wireless accessories sold in Rogers stores
4. Paid time off for volunteering
5. Company matching contributions to charities you support
6. Rogers First: priority in applying to internal roles of interest
7. Wellness Programs:
8. Homewood employee & family assistance program
9. Cognitive Behavioural Therapy (CBT) & Virtual therapy sessions
10. Low or no-cost fitness membership with access to virtual classes

Our commitment to the environment and diversity:

Work for an organization committed to environmental protection

Strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing People of Colour, 2SLGBTQIA+, Indigenous Peoples, Persons with Disabilities and Women. We all bring something different, and we know what makes us different makes us great.

This is a hybrid work position and will require you to be in office three days per week. In office days are mandated to Tuesday to Thursday.

If you are selected to move forward in the recruitment process, here is what you can expect:

15-minute phone screen with your recruiter, 1-hour virtual interview with Hiring Manager, 30-minute final round virtual interview with Director of the team. Best of luck!

To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal background check. Additionally, a credit check and drivers abstract may be required depending on the role.

Schedule: Full time
Shift: Day
Length of Contract: Not Applicable (Regular Position)
Work Location: 8200 Dixie Rd (341), Brampton, ON
Travel Requirements: Up to 25%
Posting Category/Function: Sales & New Business Development
Requisition ID: 318506

At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. You matter to us! For any questions, please visit the Recruitment Process FAQ.

Posting Notes: Rogers Business

Location:

Brampton, ON, CA Moncton, NB, CA Vancouver, BC, CA Montreal, QC, CA Halifax, NS, CA Toronto, ON, CA Calgary, AB, CA Winnipeg, MB, CA

Being a Rogers team member comes with some great perks & benefits including:

1. Health & well-being benefits
2. Donation matching
3. Paid time off for volunteering
4. Wealth Accumulation including: Pension plan & Employee stock options
5. Generous employee discounts
6. Leadership development, Mentorship, and Coaching programs

*available for full-time and part-time permanent employees, some restrictions apply

Job Segment: Developer, CRM, Cloud, Telecom, Telecommunications, Technology