Business Development Director (Healthcare - Digital Services)

Kainos Smart; Old Toronto; On-site; CAD 125,000 - 150,000; Full time

Job summary

An established industry player is seeking a Business Development Director to drive growth in the healthcare sector. This role involves leveraging a proven track record in digital solutions to improve patient outcomes and client success. You will lead strategic initiatives, build trusted partnerships, and mentor a high-performing team. With unlimited earning potential and a commitment to diversity and inclusion, this is an exciting opportunity to make a significant impact in a vital industry. Join a creative and diverse team that values your ideas and contributions as you help shape the future of healthcare.

Qualifications

• Proven experience in selling digital solutions to healthcare providers.
• Expert in relationship management and negotiation in competitive environments.

Responsibilities

• Lead business development strategy for the healthcare sector in the Americas.
• Build a strong sales pipeline and ensure revenue targets are met.

Skills

Healthcare sector expertise

Sales performance

Relationship management

Negotiation

Commercial strategy

Team development

Consultative sales

Technology fluency

Job description

When you join Kainos, you get to think beyond limitations to make an immediate and positive impact – like transforming digital services for millions of citizens or helping Fortune 500 companies get live and thrive on Workday.

You’ll be part of a people-first culture that is growing around the world. We’re a creative, committed, and diverse group of individuals who succeed as a team.

At Kainos your ideas are heard and valued and you’ll leave a legacy that you can feel proud of. Join us and discover how our people write our story.

Being a Business Development Director at Kainos

As a Business Development Director (Digital Services) focused on the Americas region, you’ll play a key leadership role in expanding our presence in the healthcare sector. You’ll combine strategic thinking and consultative sales expertise to build strong, trusted relationships, identify new opportunities, and position Kainos as a leading partner in digital health transformation.

Collaborating cross-functionally, you’ll help shape the future of our business in North America - driving growth while creating real impact for healthcare clients and the people they serve.

What is in it for you? The chance to:

Make an impact. Leverage our proven track record in clinical research and healthcare to deliver innovative digital solutions that improve patient outcomes and client success.

Lead with purpose. Act as a strategic advisor, building trusted partnerships, shaping account direction, and expanding our customer base in a sector that truly matters.

Unlock unlimited earning potential. Achieve your goals with a competitive compensation and sales commission structure designed to reward success.

In this role you will:

• Lead business development strategy. Create and execute a strategic growth plan for the healthcare sector in the Americas - identifying and pursuing opportunities, expanding our footprint, and building long-term value.
• Build a strong pipeline. Maintain a predictable, sustainable sales pipeline, driving new business and ensuring revenue targets are met or exceeded.
• Act as a trusted advisor. Take a consultative approach to uncovering client needs – offering tailored digital solutions that deliver measurable business value.
• Drive commercial success. Lead structuring, contract negotiation, and financial forecasting - ensuring deals are both profitable and aligned with Kainos' strategic priorities.
• Develop strategic partnerships. Cultivate relationships with industry leaders, technology partners, and ecosystem collaborators to amplify reach and value.
• Work collaboratively. Partner with internal teams – from delivery to marketing - to create compelling proposals and unlock cross-selling opportunities.
• Mentor and develop others. Share knowledge, support the development of colleagues, and foster a high-performance culture within the Americas business development team.

Your expertise:

• Healthcare sector expertise. Proven experience selling complex digital solutions to healthcare providers, clinical research organisations, or government health agencies. Confident engaging with C-level decision-makers and understanding the sector’s challenges and opportunities.
• Proven sales performance. Track record of winning multi-million-dollar contracts, building healthy pipelines, and exceeding targets. Expert in relationship management, negotiation, and commercial strategy - thriving in fast-paced, competitive environments.
• Technology fluency. Solid understanding of software delivery, cloud, low-code, data, and AI solutions — with the ability to clearly communicate their value to clients.
• Team development. Skilled communicator who builds trust with stakeholders at every level. Lead by example, foster collaboration, and create a positive, high-performing team culture.

What to expect from the hiring process:

• A virtual interview with a Talent Advisor. This is an opportunity to discuss how your career goals and this role align.
• A virtual interview with a Business Development Director based in the U.K. Share your experience, learn about sales approach, day-to-day responsibilities, the company and the client base.
• A technical panel interview. Assigned a task and given time to prepare. Present your solutions, demonstrating how you think about and solve problems, and communicate technical information.

So what are you waiting for? Let’s write the next incredible chapter of our story together.

Embracing our differences

At Kainos, we believe in the power of diversity, equity, and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive. We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are. We also believe every candidate deserves a level playing field. Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out. We understand that everyone's journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs.