Business Development Director, Consulting and Retail Insights

Flywheel Digital; Toronto; Hybrid; CAD 120,000 - 160,000; Full time

Job summary

A leading digital commerce solutions provider in Toronto is seeking a Commercial Director to lead the growth of their Retail Insights and Consulting solutions. You will manage the full sales process and act as a trusted advisor to top manufacturers and retailers. The ideal candidate has B2B sales experience, a deep understanding of digital commerce, and strong relationship-building skills. The position offers commission eligibility and a supportive work culture.

Benefits

Flexible vacation policy

Learning and development opportunities

Benefits supporting your well-being

Parental leave and benefits

Qualifications

• Experienced in selling analytics, SaaS, consulting, or market intelligence solutions.
• Deep understanding of digital retail and eCommerce analytics.
• Proven success in building relationships with C-suite and senior stakeholders.

Responsibilities

• Develop and execute sales strategies to exceed revenue goals.
• Manage end-to-end sales processes for consulting services.
• Represent Flywheel at industry events to contribute thought leadership.

Skills

B2B sales experience

Consulting skills

Communication skills

Negotiation skills

Relationship building

Job description

Commercial Director, Consulting and Retail Insights

About Flywheel

Flywheel's suite of digital commerce solutions accelerates growth across all major digital marketplaces for the world's leading brands. We provide clients access to near real-time performance measurement, improving sales, share, and profit. With teams across the Americas, Europe, and APAC, we offer a career with meaningful impact, growth opportunities, and support to help you excel.

The Opportunity

As Commercial Director, Retail Insights & Consulting, you will lead the growth of Flywheel’s Retail Insights and Consulting solutions. You will manage the end-to-end sales process for analytics, market intelligence, and consulting services, acting as a trusted advisor to senior leaders at top manufacturers and retailers. Your consultative skills, retail & digital commerce expertise, and ability to communicate complex value propositions will be vital to expanding Flywheel’s market presence.

What You Will Do :

• Develop and execute sales strategies for Retail Insights and Consulting, exceeding revenue goals and expanding our enterprise client base.
• Lead complex, solution-based sales cycles, understanding client challenges and aligning our offerings to deliver measurable value.
• Build trusted relationships with C-suite and senior stakeholders, serving as their advisor in digital commerce, retail media, and market intelligence.
• Effectively communicate the unique value of Flywheel’s platforms, including analytics, competitive intelligence, and consulting, to drive business outcomes.
• Collaborate with Consulting, Analytics, Product, and Marketing teams to ensure seamless service delivery and high client satisfaction.
• Represent Flywheel at industry events, webinars, and workshops; contribute thought leadership on retail trends and strategies.
• Manage sales pipelines, forecast opportunities accurately, and report progress to leadership.
• Gather market intelligence and client feedback to inform product and service enhancements.

Who You Are :

• Experienced in B2B sales, business development, or account management, preferably selling analytics, SaaS, consulting, or market intelligence solutions to CPG, retail, or eCommerce clients.
• Deep understanding of digital retail, retail media, eCommerce analytics, and the manufacturing/retailer ecosystem.
• Skilled at uncovering client needs, translating analytics into actionable insights, and building trust as an advisor.
• Proven success in developing executive-level relationships and influencing decision-makers.
• Track record of meeting or exceeding sales targets, with strong pipeline management and negotiation skills.
• Excellent presentation, communication, and storytelling abilities, with experience leading client interactions and industry events.
• Ability to work collaboratively across technical, consulting, and product teams in a fast-paced environment.
• Enthusiastic about retail and digital commerce trends and contributing to industry thought leadership.

This position offers commission eligibility.

Working at Flywheel

We offer competitive rewards, career growth, and a supportive, engaging culture.

• Office hubs globally with flexible in-office attendance (3x a week)
• Flexible vacation policy
• Learning and development opportunities
• Benefits supporting your well-being
• Parental leave and benefits
• Volunteering opportunities
• Employee Resource Groups (ERGs) for inclusion and identity topics
• Note: The selected candidate will undergo a background check.

Our recruitment process begins with an introductory call with Talent Acquisition, followed by team interviews and potential assessments, which we will explain in detail during the process.

Inclusive Workforce

Flywheel aims to foster a culture of inclusion where all backgrounds are valued. We are an Equal Opportunity Employer and participate in E-Verify. All applicants will be considered fairly without discrimination based on race, religion, gender, or other protected characteristics. Please contact us at [e-mail] for accessibility needs.

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