Business Development Coordinator

Socket.dev; Ottawa; On-site; CAD 51,000 - 70,000; Full time

Benefits offered by this job

Competitive compensation

Benefits package

Job summary

49North is seeking a results-driven business development support professional to qualify leads, manage CRM activities, and coordinate proposals for defence and security programs. You will support pricing, dashboards, and cross-functional collaboration with product and sales teams.

The role emphasizes disciplined pipeline management, reporting, and continuous improvement in a fast-paced environment. Security clearance requirements apply where needed.

Qualifications

• 3-5 years experience in sales support, communications and marketing.
• Experience with government procurement is an asset.

Responsibilities

• Qualify inbound leads and assign them to account executives.
• Coordinate proposals, RFP responses, and quotes using company templates.
• Maintain CRM records, log activities, and track proposal progress.
• Prepare weekly status reports, sales forecasts, and KPI dashboards for leadership.
• Identify process bottlenecks and contribute to workflow improvements.

Skills

Sales support

CRM usage

Data analysis

Education

Bachelor’s degree in Science, Business, Marketing or Communications

Tools

Salesforce

Microsoft Office

Job description

ABOUT 49North

49North is a Canadian defence company delivering secure, multi-domain C4ISR capabilities that provide decision advantage in complex and contested environments. A wholly-owned subsidiary of MDA Space, building on more than five decades of trusted Canadian defence delivery, 49North operates as a sovereign Canadian provider of mission-critical C4ISR systems, bringing disciplined prime-contractor execution to defence and security programs.

Visit 49North | An MDA Space Company.

49North is rooted in the execution of large, complex, and mission-critical programs developed within 49NORTH. This legacy reflects a record of delivery where engineering rigour, operational reliability, and national trust are non-negotiable.

49North Defence strengthens Canada's sovereign defence capability by delivering integrated mission systems and multi-domain C4ISR integration, enabling trusted Canadian and coalition operations, assured interoperability, and sustained readiness.

Key Responsibilities:

Pipeline & Lead Management

• Qualify inbound leads and assign them to appropriate account executives
• Conduct initial outreach (email, phone, LinkedIn) to schedule discovery calls
• Maintain the CRM (e.g., Salesforce) - update lead status, log activities, attach relevant documents, and ensure data cleanliness
• Generate weekly pipeline reports and dashboard updates for the BD Director

Proposal & Quote Support

• Gather pricing, product, and service information from cross-functional teams
• Compile and format proposals, RFP responses, and quotes using company templates
• Track proposal deadlines and follow up with stakeholders to secure approvals
• Log all submitted proposals in the CRM and monitor their progress

Market & Competitive Research

• Conduct desk research on target industries, key prospects, and emerging market trends
• Maintain a repository of competitor intelligence, pricing models, and product positioning
• Summarize findings into concise briefing notes for the BD team

Event & Campaign Coordination

• Plan and execute logistics for webinars, trade shows, networking events, and client visits
• Coordinate promotional materials, booth design, and lead-capture tools
• Track event ROI and feed qualified leads back into the pipeline

Administrative & Reporting

• Prepare weekly status reports, sales forecasts, and KPI dashboards for senior leadership
• Process expense reports, purchase orders, and other financial documentation related to BD activities
• Schedule internal meetings, track action items, and ensure follow-through

Continuous Improvement

• Identify bottlenecks in the sales process and recommend workflow enhancements
• Participate in regular training sessions on product knowledge, sales methodology, and CRM usage
• Contribute ideas for new business development tactics, tools, and best practices

Required Qualifications:

• 3-5 years experience in sales support, communications and marketing. Experience with government procurement is an asset
• Degree in Science, Business, Marketing or Communications or equivalent experience
• Proficiency in CRM platforms (e.g. Sales Force) and Microsoft Office
• Excellent written and verbal communication with proven ability to draft clear, persuasive emails and presentation decks
• Strong organizational and multi-tasking capability with attention to detail and ability to meet tight deadlines in a fast-paced, constantly evolving environment
• Ability to interpret data, generate insights and present findings to both technical and non-technical stakeholders
• Team Player with collaborative mindset and a service-oriented attitude toward both internal colleagues and external prospects

We're a dream team of purpose-driven, collaborative and passionate people, and we are constantly looking for others to join 49North to ignite new and innovative approaches to problem-solving that push us forward.

Comments/Special Considerations:

Successful candidates must obtain and hold security clearance at the Reliability or Secret level, and pass security assessment for the Controlled Goods Program (CGP)/ITAR.

Benefits statement:

49North provides competitive compensation and benefits packages for its employees at all locations. As a team member of 49North, you and your qualified dependents are eligible to participate in a benefit plan that ensures a comprehensive level of protection through competitive health care including; extended healthcare and flexible drug plans, dental and vision benefits, disability income protection, life insurance, group retirement savings plans; and an employee and family assistance program.

Equal opportunity statement:

49North is an equal opportunity employer prizing diversity and inclusion. We are committed to treating all employees and applicants for employment with respect and dignity. If you require assistance and/or reasonable accommodation due to a disability during the application or the recruiting process, please feel free to notify us.

Accommodations

49North is proud to provide accommodation(s) during the recruitment process. Should you require any accommodations, please indicate this on your application/cover letter and we will work with you to meet your accessibility needs.

The compensation range for this position is 51,200.00 to $70,400.00CADannually.

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