Business Consultant

Intello Technologies Inc.; Newmarket; Hybrid; CAD 75,000 - 95,000; Full time

Job summary

A leading technology firm in Ontario is seeking a key team member to support strategic decision-making and enhance customer experiences. You will analyze business requirements, lead teams, and ensure client alignment with company offerings. Ideal candidates will have strong analytical and leadership skills as well as relevant experience in business analysis. The role offers competitive compensation and a supportive work environment.

Benefits

Comprehensive total rewards package

Minimum 3 weeks of vacation

Flexible benefits plan

Generous company matched pension

Opportunities for career growth

Qualifications

• Minimum 4 years of experience in business analysis or related fields.
• Ability to exceed customer expectations.
• Experience in project management and IT-related tasks.

Responsibilities

• Help business leaders make strategic decisions.
• Analyze customer business requirements and propose solutions.
• Collaborate with stakeholders to ensure alignment with client needs.

Skills

Exceptional analytical skills

Dynamic leadership skills

Advanced communication abilities

Impeccable organizational skills

Comprehensive understanding of business operations

Proven collaboration skills

Education

Bachelor's degree with 4 years of experience

DEC or Certificate with 6 years of experience

Tools

Business Analyst training

ITIL Certification

PMP Certification

Job description

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Jobs by Category: Technology Solutions

Job Function: Planning and Analysis

Status: Full Time

Schedule: Regular

Description

Help business leaders make strategic decisions

Our team and what we’ll accomplish together

As a valuable member of the CESAR Team in BCX, you will join our mission to drive an effective and exceptional customer experience. We are seeking a dynamic individual to represent BCX during the bid assessment and contract renewal process. Your role will be pivotal in increasing new business and securing contracts with existing clients. By utilizing your expertise and insights, you will play a key role in the success of our organization. Success in this role will not only benefit the company but also provide you with opportunities for professional growth and recognition.

What you’ll do

Your understanding of customer expectations and your ability to exceed them will be crucial in creating remarkable experiences for our clients. In this role, your skills and insights will be instrumental in shaping our operational framework and identifying potential risks associated with proposed solutions. By collaborating with various stakeholders, you will ensure that our groups in Solution Delivery, Service Excellence, Field and Partner Services and Customer Excellence in BCX align seamlessly with our clients' needs and expectations.

Qualifications

What you bring

• Exceptional analytical skills to meticulously analyze and decode customer business requirements, clauses in RFPs, technical solutions and historical data to create cost estimates
• Dynamic leadership skills that inspire and effectively guide teams through problem-solving situations, while maintaining motivation and achieving optimal solutions within tight schedules
• Advanced communication abilities to establish strong rapport with collaborators, proficiently articulate complex solutions and concepts, and present concise conclusions and recommendations
• Impeccable organizational skills and structured planning capabilities to efficiently manage bids, skilfully drive timelines, and effectively prioritize tasks
• A comprehensive understanding of business operations, including budgetary concepts, enabling the provision of well-informed advice and guidance to executives
• Proven skills in collaboration, enabling the seamless and timely processing of complex deals, alongside leveraging the diverse expertise of team members, while harmoniously working with stakeholders

Great-to-haves

• Bachelor with 4 years of experience
• DEC or Certificate with 6 years of experience
• Training or experience area: Business Analyst, Administration, Project Management, IT, Electrical engineering or other related training, ITIL Certification, PMP

Salary Range:

Performance Bonus or Sales Incentive Plan:

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. In addition, TELUS offers rewarding benefitssuch as:

• Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
• Flexibility to work in-office, virtually or a combination of both, based on the role's requirements
• Generous company matched pension and share purchase programs
• Opportunity to give back to communities in which we work, live and serve
• Career growth and learning & development opportunitiestodevelop your skills
• And much more …

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team memberwill be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

Technology Solutions

We’re into seeing where technology can take us, so if you have ever imagined what the future of supply chain management, cybersecurity, the cloud and Internet of Things will look like, we want you to be part of the team that makes it happen.

We are honoured to be recognized

5G
TELUS’s fastest network. 5G enables a superior experience with fast downloads and richer multimedia applications

6
Innovation centres across Canada that bring our team members together with customers, partners, start ups, universities, hospitals and fellow colleagues to tackle some of the biggest technological hurdles Canada will face in the near future.

Accessibility

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.