Business Central Support Analyst

Conspicuous; Canada; Remote; CAD 100,000 - 120,000; Full time

Job summary

Join a growing team as a Business Central Support Analyst with a leading company in Canada. This fully remote position involves providing high-quality support for Microsoft Dynamics 365 solutions, collaborating with clients to resolve issues, and contributing to documentation. The ideal candidate will have at least 2 years of experience in a VAR or ISV environment with a strong understanding of Business Central modules.

Benefits

100% Remote work

Competitive compensation

Collaborative environment

Qualifications

• 2+ years supporting Microsoft Dynamics 365 Business Central.
• Experience working at a VAR or ISV is required.
• Strong understanding of core BC modules and workflows.

Responsibilities

• Provide Tier 1 and Tier 2 support for Microsoft Dynamics 365 Business Central.
• Troubleshoot functional and technical issues across multiple modules.
• Assist in client training and onboarding when needed.

Skills

Customer service

Communication

Troubleshooting

Job description

Direct message the job poster from Conspicuous

Helping companies across the US and Canada find Dynamics professionals | Dynamics | 25K+ Linkedin connections | Recruitment | ERP | CRM | Freelance |…

Business Central Support Analyst (Remote – Canada) | Up to $120K CAD

Are you a Microsoft Dynamics 365 Business Central expert with experience in a VAR or ISV environment? Ready to join a growing team that values flexibility, innovation, and deep product knowledge? We want to hear from you!

Position: Business Central Support Analyst

Location: Fully Remote (Canada-based)

Salary: Up to $120,000 CAD annually

Employment Type: Full-time

About the Role

We are seeking a skilled and customer-focused Business Central Support Analyst to join this well established VAR. In this role, you will provide high-quality technical and functional support to our clients, helping them maximize the value of their Business Central solutions.

You must bring VAR (Value Added Reseller) or ISV (Independent Software Vendor) experience—this is essential for understanding the fast-paced, client-centric nature of our work.

What You'll Do

• Provide Tier 1 and Tier 2 support for Microsoft Dynamics 365 Business Central
• Troubleshoot functional and technical issues across multiple modules (finance, sales, purchasing, inventory, etc.)
• Collaborate with consultants and developers to resolve complex customer issues
• Create and maintain internal documentation and user guides
• Escalate issues where necessary and follow up to ensure client satisfaction
• Assist in client training and onboarding when needed

What We're Looking For

• 2+ years supporting Microsoft Dynamics 365 Business Central
• Experience working at a VAR or ISV is required
• Strong understanding of core BC modules and workflows
• Excellent communication and customer service skills
• Ability to work independently in a fully remote environment
• Bonus: Knowledge of finance and financial processes

Why Join?

• 100% Remote – work from anywhere in Canada
• Competitive compensation up to $120,000
• Collaborative and growth-oriented environment
• Opportunity to work with a wide variety of industries and clients

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  IT Services and IT Consulting

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