Business Banking Advisor (South Point Branch)

First West Credit Union; Surrey; On-site; CAD 65,000 - 95,000; Full time

Job summary

First West Credit Union in Surrey is seeking a Business Banking Advisor to support branches across the area. The role focuses on growing a portfolio of business banking members and addressing their retail banking and wealth management needs.

You will provide advisory services, cultivate long-term relationships, and seek opportunities for referrals to achieve department and branch goals, while ensuring risk controls and credit terms are met.

Qualifications

• Bachelor's Degree in Business or equivalent required.
• Must complete internal TCB certification within required timeframe.
• Mutual Funds License required.
• 4 years retail/business/commercial lending or commercial credit experience required.
• Sales experience preferred.
• Strong relationship builder and communicator; team player.
• Excellent organizational and time management skills.
• Proficiency in MS Excel and Word.
• Commitment to risk management and policy adherence.

Responsibilities

• Develops and executes long term and weekly sales plans to retain and attract business and referrals.
• Manages and grows an existing portfolio of business banking members and their related needs.
• Provides ongoing advisory services and drives referrals to product specialists as needed; aims to meet sales targets.
• Delivers wealth management solutions as a licensed MFDA Advisor.
• Initiates collection actions for delinquent accounts and recommends recovery actions.

Skills

Relationship building

Sales experience

Team collaboration

Time management

Customer service

Education

Bachelor's Degree in Business

Mutual Funds License

Internal TCB certification

Tools

MS Excel

MS Word

Job description

We are currently seeking a Business Banking Advisor to join our team. This role will provide support across our various branches in Surrey.

This Business Banking Advisor (BBA) is responsible for the management and growth of an assigned portfolio of business banking members and their associated retail banking and wealth management needs. The BBA provides advisory services and develops long-term relationships with current and potential business banking members and proactively seeks business banking or referral opportunities that contribute to the achievement of department and branch goals.

Here’s what would be included as a part of your typical day

1. Business Development: Develops and executes long term and weekly sales plans to consolidate and retain existing business and attract new business; proactively solicits new business by pursuing, establishing and maintaining community contacts and networks with external business organizations and individuals to generate new business and/or referrals.
2. Portfolio Management: Manages and grows an existing portfolio of business banking members; and their associated personalbanking and wealth management needs; builds long term relationships with existing members; conducts annual reviews on accounts within the assigned portfolio and ensures all terms and conditions of credit are being met. Engages with members, through interviews and other meetings, to identify their current and future financial needs and concerns.
3. Sales and Service Strategy:Provides ongoing advisory services to business banking members; initiates referrals to productspecialist as required; achieves or exceeds sales and growth targets.Utilizes the Day in the Life as a guideline to prioritize and manage schedules - to align efforts in reaching goals while offering a remarkable, consistent member experience across Tru Cooperative Bank (“TCB”).
4. Wealth Management:As a licensed MFDA Advisor, provides wealth and investment solutions.
5. Risk Management:Initiates collection activity in the event of delinquency less than 90 days and recommends appropriate course of action to address significantly delinquent accounts and to maximize recovery of funds.

Required Skills, Experience & Qualifications

• Bachelor's Degree in Business or equivalent combination of education and experience required
• Must complete the internal TCB certification program specific to this role within the required timeframe
• Mutual Funds License required
• 4 years retail/business/commercial lending or commercial credit experience or equivalent required
• Sales experience preferred
• Strong relationship builder and communicator with a demonstrated ability to work well in a team environment
• Results oriented attitude with demonstrated business development techniques
• Strong organizational and time management skills with the flexibility to adapt to a constantly changing environment
• Proficiency in Microsoft Office Applications, specifically MS Excel and Word.
• Displays an understanding of risk and risk ownership by being able to demonstrate adherence to policies and procedures.