Business Architect

BDO Canada; Ottawa; On-site; CAD 77,000 - 112,000; Full time

Job summary

BDO Canada is seeking a skilled Business Architect to enhance operational efficiency by aligning enterprise systems such as Microsoft Dynamics and Workday with business capabilities. This role requires collaboration with senior stakeholders, developing business architecture artifacts, and supporting program planning.

The ideal candidate will have 2-3 years of experience and a strong background in business analysis. A competitive annual compensation range of $77,000 – $112,000 is offered.

Qualifications

• Minimum 2–3 years of experience in business analysis or business architecture.
• Strong experience with task management and workflow platforms.
• Proficiency in business capability design and process modelling.

Responsibilities

• Partner with senior stakeholders to define business capabilities.
• Model current and future state processes for system alignment.
• Collaborate with stakeholders for requirements gathering.

Skills

Business analysis

Business architecture

Solution design

Stakeholder engagement

Process optimization

AI-enabled productivity tools

Education

Bachelor’s degree in Business, Information Systems, or related field

Tools

Microsoft Dynamics

Workday

iFirm

QuickBooks

ServiceNow

Job description

Business Architect

BDO is a firm built on a foundation of positive relationships with our people and our clients. The Business Architect will play a pivotal role in aligning enterprise systems such as Microsoft Dynamics, Workday, iFirm, QuickBooks, and ServiceNow with strategic business capabilities to enhance operational efficiency and client service delivery. This replacement role is ideal for a systems thinker and skilled collaborator who thrives in cross‑functional environments.

Responsibilities

• Partner with senior stakeholders to define business capabilities, value streams, and target operating models across departments including client service, finance, HR, and operations.
• Model current and future state processes to drive system alignment and operational improvement.
• Collaborate with solution architects, product owners, and technical teams to ensure platforms are designed with business outcomes in mind.
• Develop business architecture artifacts such as capability maps, integration models, process flows, and business requirements.
• Provide insight and recommendations on system integration, automation, and data flow improvements.
• Facilitate stakeholder workshops and interviews to support requirements gathering and design consensus.
• Support program planning through initiative prioritization, benefits realization, and requirements traceability.
• Support development of integrated business and technology roadmap strategies while researching and understanding emerging technologies and competitor practices.
• Contribute to governance processes related to enterprise systems and architectural standards.
• Promote a shared understanding of business goals and foster collaboration between technical and non‑technical teams.

Success Criteria

• Demonstrate BDO’s core values of integrity, respect, and collaboration in all aspects of work.
• Understand stakeholder industry, challenges, and opportunities, and be described as positive, professional, and delivering high‑quality work.
• Identify, recommend, and focus on effective service delivery to stakeholders.
• Participate in an inclusive and engaging work environment that develops, retains and attracts talent.
• Actively participate in the adoption of digital tools and strategies to drive an innovative workplace.
• Grow expertise through learning and professional development.

Experience and Education

• Minimum 2–3 years of experience in business analysis, business architecture, or solution design within a complex or enterprise setting.
• Experience with task‑management, workflow, case‑management, or work‑orchestration platforms including process redesign, system transition, integration requirements, reporting, controls, and change adoption.
• Strong knowledge of CRM, ERP, financial systems, workflow platforms, and ITSM platforms such as Microsoft Dynamics, Workday, iFirm, QuickBooks, ServiceNow, or comparable enterprise systems.
• Proficiency in business capability design and process modelling, including BPMN.
• Demonstrated experience in process optimization and digital transformation.
• Practical fluency with AI‑enabled productivity and analysis tools, and ability to use AI responsibly.
• Bachelor’s degree in Business, Information Systems, or related field.
• Certifications in Business Architecture, Business Analysis, or Project Management considered an asset.
• Strong communication, facilitation, and stakeholder engagement skills.
• Analytical mindset with ability to interpret data and drive decision‑making.
• Adept at navigating both business and technical environments and influencing constructively.

Compensation

Annual compensation range: $77,000 – $112,000.

Equal Opportunity Employment

BDO is committed to creating a workplace where employees can participate fully, contribute meaningfully, and succeed without barriers. We celebrate the unique experiences, identities, and perspectives of each individual, ensuring an inclusive and accessible application process. If you need accommodations, please contact us.