Business Analyst-X2 - Workload Analysis Project [BHJOB13022_13680}

Ignite Technical; British Columbia; Remote; CAD 70,000 - 90,000; Full time

Job summary

Ignite Technical is seeking two experienced Business Analysts for a remote Workload Analysis Project aimed at improving service delivery for vulnerable populations in British Columbia. The role involves leading teams, identifying inefficiencies, and recommending automation opportunities to streamline workload management.

Qualifications

• Proven experience in business process analysis and project management.
• Background in change management with successful project delivery.
• Ability to lead multi-disciplinary teams through business transformation.

Responsibilities

• Lead cross-functional teams in business transformation initiatives.
• Align business systems with optimized business processes.
• Document existing workflows and pinpoint operational bottlenecks.

Skills

Business process analysis

Project management

Stakeholder engagement

Job description

On behalf of our Public Sector Client, Ignite Technical Resources is recruiting for a Business Analyst – Workload Analysis Project (x2) to join our Client's team on a Contract basis. This role is Remote,and the Client is based in Victoria, BC.

Summary of the Role
Ignite Technical Resources is seeking two experienced Business Analysts to support a Workload Analysis Project aimed at improving service delivery for vulnerable populations in British Columbia. The project involves identifying inefficiencies, recommending automation opportunities, and supporting the transition to an omnichannel service model to reduce staff workloads.

Duties & Responsibilities:

• Lead cross-functional teams in business transformation initiatives.
• Align business systems with optimized business processes.
• Document existing workflows and pinpoint operational bottlenecks.
• Recommend strategies to streamline workload management.
• Contribute to the development and tracking of Key Performance Indicators (KPIs).
• Collaborate with technical and business stakeholders to identify achievable improvements.

Core Requirements:

• Proven experience in business process analysis and project management.
• Background in change management with successful project delivery.
• Ability to lead multi-disciplinary teams through business transformation.
• Demonstrated skill in stakeholder engagement and management.
• Experience measuring KPIs and quantifying project outcomes.

Desired Skills & Experience:

• Experience in public sector environments.
• Familiarity with workload analysis and performance improvement initiatives.
• Exposure to service delivery optimization projects.
• Experience with omnichannel or digital transformation strategies.
• Strong documentation and reporting skills.

Terms
This is a 12-month contract position with a 7-hour workday schedule. The role is fully remote, with no onsite requirements. A reference check will be required at the offer stage.

About Ignite Technical: Based in Vancouver and proudly Canadian, Ignite Technical Resources has been providing Top Technical Talent to organizations across Canada since 2005.

Equal Opportunity Employer: Ignite Technical is an equal opportunity employer and is committed to providing equal employment opportunities to all individuals regardless of race, color, religion, sex, sexual orientation, disability, gender identity, national origin, or age.

Work Permits: Please note that Ignite’s Clients require all interested candidates to obtain the necessary work permits from the Government of Canada prior to submitting an application. This position is open exclusively to individuals residing in Canada and legally authorized to work in Canada. Applications not meeting these criteria will not be considered.

Further Consideration: We receive a high volume of applications and are only able to contact candidates who are selected for further consideration.

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