Business Analyst, Workday Scheduling

The Salvation Army in Canada; Ontario; On-site; Full time

Job summary

The Salvation Army in Canada is seeking a Business Analyst for a temporary full-time contract to drive the rollout of Workday Scheduling. This role involves collaborating with various stakeholders to enhance operational efficiency and improve employee processes, providing an opportunity for substantial professional growth.

Qualifications

• 3-5 years in Business Analyst or Planning roles required.
• Experience with scheduling systems is a plus.
• Strong communication and organizational skills necessary.

Responsibilities

• Plan and coordinate meetings with stakeholders.
• Assist in drafting rollout plans and training.
• Manage the Workday Scheduling Setup Process.

Skills

Planning

Coordination

Communication

Effective Facilitation

Organizational Skills

Education

3-5 years in planning or Business Analyst roles

Experience with scheduling/time-tracking systems

Tools

Workday

Kronos

Azure DevOps

Job description

Join to apply for the Business Analyst, Workday Scheduling role at The Salvation Army in Canada

Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description

POSITION PURPOSE SUMMARY :

In this role, you will drive the rollout of Workday Scheduling to various locations of The Salvation Army across Canada & Bermuda, and help uncover new requirements to improve capacity planning, operational efficiency, and employee-facing processes.

You will collaborate with front-line managers, HR partners, IT, and Sr. Analysts to ensure smooth implementation.

This is a temporary, full-time contract for 6–9 months, offering opportunities for growth and learning.

Accountabilities

• Plan and coordinate meetings and workshops with stakeholders to surface needs and pain points
• Maintain email / Teams communications with stakeholders
• Assist in preparing and distributing clear, relevant communications
• Coordinate configuration activities (shift patterns, scheduling rules), keeping the project on track for each location
• Manage the Workday Scheduling Setup Process from initiation to launch for each location
• Maintain Scheduling Community of Interest Teams Channel under guidance
• Assist in drafting plans and playbooks for end-user rollout and training; support training delivery if needed
• Lead small improvement projects: identify quick wins, create action plans, and execute

Education, Experience And Qualifications

• 3-5 years in planning, coordination, or Business Analyst roles; Scheduling or Workforce Management experience is a plus
• Strong communication skills for agendas, updates, and rollout plans
• Excellent planning skills: building and tracking project plans, identifying risks, and meeting milestones
• Effective facilitation: requirements gathering, managing meetings, and documenting next steps
• Ability to manage multiple workstreams and reprioritize as needed
• Team-oriented with a helpful attitude; organized and proactive
• Experience with scheduling/time-tracking systems (Workday, Kronos, etc.)
• Familiarity with Workday
• Basic knowledge of Azure DevOps or similar tools for task management

Compensation

The target hourly rate is $50 to $60. Salary placement depends on market, internal equity, and candidate qualifications.

The Salvation Army provides reasonable accommodations upon request. Please email [emailprotected] for assistance.

Seniority level: Mid-Senior level

Employment type: Contract

Job function: Research, Analyst, and Information Technology

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