Business Analyst, UX / UI Designer - IT Services DXP - FT Admin Temp

Humber College; Golden Horseshoe; Hybrid; CAD 96,000; Full time

Job summary

Humber College is seeking a Business Analyst - UX/UI Designer to enhance digital experiences. This role involves user experience design, leading workshops, and optimizing web interactions. Join a diverse team dedicated to innovation and excellence in education.

Benefits

Supportive team

Tools and technology for success

Qualifications

• At least five years of hands-on experience across different platforms.
• Minimum of three years in designing and optimizing user experiences.

Responsibilities

• Responsible for the user experience design of Humber web sites.
• Lead workshops to elicit and document requirements.

Skills

User Experience Design

Problem-Solving

Communication

Education

Degree in Business, Marketing, Graphic Design

Tools

Figma

Photoshop

Sketch

Illustrator

InVision

UXPin

Quartz

Job description

Job Description - Business Analyst, UX / UI Designer - IT Services DXP - FT Admin Temp (31804)

Find Your Spot at Humber

At Humber, our career paths open up a world of infinite possibilities for you to explore. People are at the heart of the Humber experience. Here, every day we work shoulder to shoulder to deliver excellence, and in doing so, we redefine what it means to be a leader in polytechnic education. Humber employees are a diverse group of committed, caring and fun-loving people.

If you are interested in working in higher education and are looking to contribute to the largest Polytechnic in Ontario, here is your opportunity to join our team.

Position Title : Business Analyst- UX / UI Designer, Digital Experience Platform

Status : FT Admin Temporary, until December 2025

Faculty / Department : Information Technology Services

Campus / Location : North Campus; Hybrid model (a mix of home and in-office workdays)

Salary : $95,910.00; starting salaries are determined based on qualifications and years of related experience.

Reports To : Product Owner

About Information Technology Services :

Humber Digital Innovation, Information Technology Services provides leadership for the continuous development of digital experiences delivered on a secure, flexible, and dependable IT environment built on a foundation of transparency, collaboration, client focus, and respect.

About the Business Analyst- UX / UI Designer Role :

To support continued platform development and site migration, the DXP team is seeking a Business Analyst - UI / UX Designer. This position will play a vital role in supporting the DXP solution by supporting the overall conceptual design, look and feel of Humber web site properties.

Responsibilities of the role include :

• Responsible for the user experience (UX) design of Humber web sites and the optimization of interactions between the target audience, the product / service, and the channel used to access this product / service.
• Support the overall design of user experiences to deliver business goals, including interactions, interfaces and overall solution and process flow.
• Lead workshops and one-on-one sessions with both business and technical staff to elicit and document requirements, identify desired user experiences and review and provide feedback on prototypes and creative composites.
• Facilitate the exploration and definition of personas and user journeys in order to support and understand optimal experiences and interactions.
• Design, develop and validate workflows and prototypes to ensure optimal solution design.
• Design and support the development of appropriate user interfaces that are optimized for effective usability and interaction.
• Maintain web accessibility standards and incorporate specific design elements to meet these requirements.
• Conceive, design and maintain site maps, wireframes, prototypes, style guides, user flows to support the defined interactions and journeys.
• Strong consulting expertise and the ability to independently identify, investigate and recommend appropriate approaches and strategies.

About You :

You are passionate about working at Ontario's largest Polytechnic; you thrive on improving productivity and quality that contribute to team success!

Education

• A degree in a Business, Marketing, Graphic Design or related discipline.

Experience / Skills

• At least five years of hands-on experience in a variety of projects across different platforms.
• A minimum of three years of progressive experience in designing, developing and optimizing user experiences and user interfaces for web content.
• Deep expertise in the identification and development of personas and user journeys and the design of meaningful and optimal user experiences.
• Demonstrated expertise in designing effective experiences and interactions in support of large, complex enterprise solutions.
• Extensive experience creating wireframes, prototypes, creative composites, storyboards, user flows, etc.
• Experience with design tools such as Figma, Photoshop, Sketch, Illustrator, InVision, UXPin, Quartz.
• Experience in designing sites hosted on leading DXP / CMS systems.
• Experience with designing and developing sites for Drupal 10, Drupal multisite and Acquia Site Studio is highly desirable.
• Superior oral and written communication and interpersonal skills, including excellent active listening skills.
• Problem-solving and root cause analysis skills.
• Experience working in an agile mode of operations.
• Experience managing work in Microsoft Azure DevOps.
• Higher education or public sector experience is highly desirable.

If this sounds like you, we'd love to hear from you! At Humber Polytechnic we don't just accept difference we celebrate it! Experience comes in many forms, skills are transferable, and a progressive mindset goes a long way at Humber.

What's in it for you?

• An opportunity to be a part of building Humber's future.
• Be part of a diverse, hard-working, and supportive team.
• Tools and technology that will allow you to succeed at your job.

We thank you for your interest in working with Humber Polytechnic. Only applicants selected for an interview will be contacted.

Equity, Diversity, and Inclusion

Humber Polytechnic is committed to a workforce that reflects the diversity of our students and our city. We actively seek Indigenous Peoples and individuals from equity-deserving groups.

Accommodation

Humber Polytechnic is committed to accommodating applicants with disabilities throughout the hiring process, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA).

Anti-Discrimination Statement

At Humber Polytechnic, all forms of discrimination and harassment are prohibited. All employees and applicants have the right to work in an environment that is free from discrimination and harassment.

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