Business Analyst - Transportation Operation Solutions

Canadian Tire Corporation; Mississauga; On-site; CAD 53,000 - 88,000; Full time

Job summary

Canadian Tire Corporation is seeking a Business Analyst to help deliver key project initiatives, spanning process design, testing, and implementation. This role collaborates with IT, vendors, Transportation, Distribution, Planning, and Architecture to ensure requirements are clearly defined and feasible.

You will apply supply chain expertise, perform data analysis, support training, and help create business cases and ROI assessments to guide decision-making.

Qualifications

• Capture and translate business requirements to maintain project scope.
• Analyze data to support process improvements and decision making.
• Collaborate with IT, vendors, and operations across Transportation and Planning.
• Develop test plans and support user acceptance testing.
• Create training materials for end users.
• Support cost-benefit analyses and business cases.

Responsibilities

• Gather requirements with stakeholders across logistics and IT.
• Design processes and ensure feasible system solutions.
• Lead testing and UAT to validate configurations.
• Coordinate implementation with affected teams.
• Develop training content and user guides.
• Provide project updates and presentations to leadership.

Skills

Requirements gathering

Stakeholder management

Data analysis

SQL basics

Training content creation

Communication skills

Problem solving

Team collaboration

AI / analytics familiarity

Education

Bachelor's degree in Business or related

Supply Chain / Industrial Engineering background

Tools

Power BI

Tableau

SQL Studio

Job description

We are seeking a Business Analyst to help deliver key project initiatives, spanning process design, testing, and implementation. Working closely with IT, vendors, the Transportation, Distribution, Planning business, and Architecture partners, this role ensures requirements are clearly defined, aligned, and feasible to implement. This position offers the opportunity to leverage and further develop your expertise in business process improvement, project management, analytics, and cross‑functional collaboration.

What You’ll Do

• Collaborate with stakeholders across Transportation, Operations Planning, Finance, Distribution, and IT to gather requirements and support development, testing, and successful implementation.
• Apply supply chain expertise to ensure delivered processes and system solutions meet business needs and remain sustainable for front‑line operational teams.
• Support testing by using documented requirements and user acceptance criteria to confirm system configuration performs as expected.
• Manage assigned activities in line with enhancement timelines and the agreed‑upon detailed design.
• Lead implementation activities with impacted stakeholders by providing updates, responding to inquiries, and supporting training delivery (formal and informal).
• Create and enhance training materials to help end users understand and adopt new processes and technology solutions.
• Perform data and process analysis to inform insights and support business decision‑making.
• Leverage automation, analytics, and emerging AI‑enabled solutions to support continuous process improvement.
• Support the development of business cases, cost‑benefit analyses (CBAs), and ROI assessments for operational and technology initiatives.
• Prepare and deliver presentations, recommendations, and project updates to stakeholders across the organization.

What You Bring

• Self‑motivated problem‑solver who can adjust and re‑prioritize to adapt to fluctuating demands.
• Ability to manage ambiguity and adapt to evolving priorities in a fast paced, operational environment.
• Strong written and verbal communication, presentation, and stakeholder management skills.
• Experience in creating and delivering training content is an asset.
• Results oriented with attention to detail and accuracy, and a proven track record of delivering against strict deadlines.
• Some foundational skills in SQL development and enhancements, with solid business and technical acumen.
• Outcome focused, critical thinker who is confident working in different systems with large amounts of information.
• Positive and collaborative team player, comfortable making objective decisions as part of a larger team, as well as independently.
• Experience analyzing large and complex datasets to drive business decisions.
• Familiarity with AI‑enabled solutions, automation tools, and advanced analytics platforms (Power BI, Tableau, SQL Studio) is considered an asset.
• Experience working within Transportation Management Systems (TMS), Yard Management Systems (YMS), or related supply chain technologies is considered an asset.
• 3 to 5 years in a logistics or supply chain related capacity is preferred.
• Bachelor’s degree or equivalent experience in Business, Industrial Engineering, or Supply Chain Management is preferred.

Broadband Salary Range:

$53,000 – $88,000.

Our typical hiring range is between $53,000 and $70,000. Salary decisions are also dependent on other factors such as your experience, industry benchmarks, internal equity and other role‑specific requirements. For critical roles, the compensation offering will be reviewed to ensure alignment with market rate and conditions and the unique value you bring to the role.

This posting represents an existing vacancy within our organization.

We may use artificial intelligence tools as part of our recruitment process to assist in the initial screening of resumes. All hiring decisions, including candidate evaluation, selection, and disposition, are made by human recruiters.

About Us

Canadian Tire Corporation, Limited (“CTC”) is one of Canada’s most admired and trusted companies. With more than 90 Owned Brands, over 1,600 retail locations, financial services, exemplary e‑commerce capabilities, and exciting market‑leading merchandising strategies. We dream big and work as one to innovate with purpose for our customers at every level of our business, investing in new technologies and products, and doubling down on top talent to drive the company forward. We offer competitive salaries and wages to CTC employees, as well as store discounts, supported learning through our Triangle Learning Academy, Canadian Tire Profit Sharing, and retirement and savings programs for eligible employees. As part of our enhanced flex benefits program, we offer mental health benefits in the amount of $5,000 per year for benefits‑eligible employees and their families, including total well‑being, and mental health tools and resources for all employees. Join us in helping to make life in Canada better through living and working our Core Values: we are innovators and entrepreneurs at our core, outcomes drive us, inclusion is a must, we are stronger together and we take personal responsibility. It is an especially exciting time to join CTC and its family of companies where career opportunities are wide‑ranging! Join us, where there's a place for you here.

Our Commitment to Diversity, Inclusion and Belonging

We are committed to fostering an environment where belonging thrives, and diversity, inclusion and equity are infused into everything we do. We believe in building an organizational culture where people are consistently treated with dignity while respecting individual religion, nationality, gender, race, age, perceived ability, spoken language, sexual orientation, and identification. We are united in our purpose of being here to help make life in Canada better.

Accommodations

We stand firm in our Core Value that inclusion is a must. We welcome and encourage candidates from equity‑seeking groups such as people who identify as racialized, Indigenous, 2SLGBTQIA+, women, people with disabilities, and beyond. Should you require any accommodation in applying for this role, or throughout the interview process, please make them known when contacted and we will work with you to help meet your needs.