Business Analyst, Transportation

J.D. Irving, Limited; Saint John; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading company in the logistics sector is seeking a Business Analyst to drive growth through technology and process improvement. The ideal candidate will possess a related university degree and have significant expertise in Microsoft Technologies and strong analytical skills. This vital role supports strategic decision-making and fosters collaboration across teams in a fast-paced environment.

Qualifications

• 3 years work experience in a business environment, preferably IT.
• Experienced in process improvement and automation.
• Strong verbal, written, and interpersonal skills.

Responsibilities

• Support the Saint John Transportation and Logistics division with tech.
• Build strong relationships with users and leadership.
• Document business processes and requirements.

Skills

Customer focused

Analytical

Communication

Process improvement

Technical inclination

Education

University Degree in a related discipline

Tools

Microsoft Office 365

Agile methodology

Microsoft Azure Dev Ops

Job description

Are you curious about how technology and processes drive business and innovation? If you are motivated by connecting with others and leading change, this is an opportunity to spread your wings in a new, diverse, and critical position within a fast-paced environment. To be successful, you will need to live and breathe detail. Organization is your middle name, and no one can lead a meeting as effectively as you. We are seeking aptitude and passion to learn, grow, and contribute.

Responsibilities will include eliciting and documenting the actual needs of stakeholders—which frequently involves investigating and clarifying their expressed desires—to determine underlying business requirements.

Business Analysts are key members of a team that enables change within JDI by defining needs, determining solutions, and delivering value to stakeholders while also considering the potential implications of technology in the current business environment.

Qualifications

• A University Degree in a related discipline
• 3 years work experience in a business environment, preferably IT
• Experienced in Microsoft Technologies; particularly in Office 365
• Customer focused: motivated by inspiring others to do things differently
• Technically inclined, process oriented and driven by a natural curiosity
• Passionate about process improvement and automation
• Happy in an environment where you can work independently as well as collaboratively
• A continuous learner: acquiring new skills and software applications is second nature
• At home in a fast-paced work environment where solutions are not always clearly defined
• A practiced communicator with strong verbal, written, and interpersonal skills
• Organized, analytical and business savvy

Extras

• Business Process Modeling
• Entry Certification in Business Analysis (ECBA)
• Lean Six Sigma Methodologies
• Agile methodology for project management
• Experience in Microsoft Azure Dev Ops
• Experience in ERP system upgrades and/or replacement projects
• Experience/knowledge of integrating external and internal systems
• Experience in transportation industry
• Experience with data management
• Experience/knowledge of artificial intelligence agents and utilization

Responsibilities

• As part of the JD Irving IT Team, support the Saint John Transportation and Logistics division by enabling business growth through strategic use of technology.
• Build strong working relationships with business users and leadership teams.
• Understand key business data and quality.
• Perform requirements elicitation & documentation.
• Build use cases (definition and development) and develop test cases.
• Document business processes.
• Understand the capability of analytics tools and enable the business to act from analytical insights.
• Manage integrity, confidentiality, and security of all datasets.
• Understand the risk tolerance/profile of the business.
• Collaborate with design and architecture teams.
• Translate business process models to technical realization.