Business Analyst, Pension

Financial Services Regulatory Authority of Ontario (FSRA); Toronto; On-site; CAD 80,000 - 115,000; Full time

Benefits offered by this job

Defined benefit pension plan

Competitive benefits plan

Learning and development support

Job summary

FSRA in Ontario seeks a seasoned Business Analyst to lead research, analysis, and development of best practices for pension regulation. You will shape business processes, data governance, and system enhancements while coordinating with internal divisions and external pension stakeholders.

The role emphasizes project leadership, data integrity, and policy-driven improvements to pension administration, with a focus on delivering quality regulatory outcomes.

Qualifications

• Bachelor's degree or equivalent experience in a relevant field.
• Minimum 5 years’ experience as a Business Analyst, preferably in a pension-related industry.
• Strong knowledge of business analysis principles, practices, methods and tools.

Responsibilities

• Leads and conducts research and analysis of business needs to support development of processes and systems to improve service delivery and pension regulation operations.
• Leads review and analysis of strengths/weaknesses of existing processes, data/workflows, and technologies.
• Prepares papers, briefing documents and reports related to business process and systems development/review projects.
• Develops options for process redesign and provides recommendations for improvements to the regulatory database system.
• Establishes operational policies and data privacy and security practices.

Education

Bachelor's degree in business administration, Finance, Information Technology, or a related field

Minimum of 5 years’ experience as a Business Analyst

Tools

Power Platform

Python

SQL

Microsoft Copilot

Job description

At FSRA, our vision is to ensure financial safety, fairness, and choice for Ontarians. As a financial services regulator, we’re passionate about protecting consumers. Our principles-based approach means we can quickly and effectively respond to the changing needs of consumers and the industry.

Our team combines industry expertise with commitment to public service. We attract individuals who are interested in meaningful work and who measure success through outcomes, not inputs.

At FSRA, we invest in the personal and professional growth of our team. We offer a competitive compensation package that includes an employer-matched defined benefit pension plan, and a comprehensive and competitive benefits plan. We prioritize learning and development, wellbeing, diversity, equity, inclusion and belonging, and community giving.

Join FSRA and help us shape the future of regulation for generations to come!

Job Description

*This is a 6-month fixed-term contract position*

PURPOSE OF POSITION

Accountable for providing leadership and business expertise for the research, analysis, planning, development and implementation of best practices, business processes, technology strategies and data base systems to support the regulation of pension plans in Ontario.

Key Responsibilities

• Leads and conducts research and analysis of business needs and requirements to support the development of business processes and systems to improve service delivery and the regulation of provincial pension plan administrators and enhance communication across FSRA divisions and with the external pension sector related to pension regulation operations.
• Leads the review and analysis of strengths and weaknesses of existing business processes, data/workflows, and technologies.
• Prepares research/analysis papers, discussion papers, presentation materials, briefing documents and reports related to business process and systems development/review projects.
• Develops options for process redesign and provides recommendations for functional improvements to the regulatory database system and ensures that all recommendations are congruent with the overall goals and policy parameters of Pensions Division.
• Prepares detailed business cases to support recommended short/long term business strategies and system based and quality initiatives for submission to the Pensions Division and FSRA senior management
• Evaluates and establishes operational policies, protocols and practices in the areas of quality management with respect to data collection, integrity and use of collected data, stakeholder communications regarding data, and data privacy and security.
• Provides expert interpretation, support and advisory services related to the impact of division business processes and systems on division operations.
• Acts as administrator for the Pension Division's internal regulatory database system including adding new users, assigning security levels, coordinating the annual collection and verification of data, providing expertise /training to division staff.
• Develops and delivers presentations to internal and external stakeholders and ensures overall quality and accuracy of the pension regulatory system including the use of pension plan rules, policies and technology implementations.
• Leads assigned project teams including the development of project plans, identifying of key outcomes, and determining required resources.
• Provides technical leadership to assigned project staff, monitors/controls project progress, resolves project issues, and prepares project reports. Plans and leads initiatives aimed at improving pension plan data reporting, accuracy, timeliness or communication with the goal to establish data collection
• and verification processes that ensure the timely and accurate collection of data.
• Develops, establishes and maintains excellent working relationships with internal and external stakeholders to lead/conduct consultations, coordinate pilot groups for systems testing, and provide expertise on division business processes/systems.

Qualifications

Education and Experience

• Bachelor's degree in business administration, Finance, Information Technology, or a related field or equivalent experience.
• A minimum of 5 years’ experience working as a Business Analyst, preferably in a pension-related industry.

Knowledge And Skills

• Strong knowledge of business analysis principles, practices, methods and tools.
• Knowledge of pension legislation and regulations of other pension supervisory authorities in Canada.
• Knowledge of database and information systems and the methods, procedures and practices involved in the administration of pension plans to act as administrator for the Pension Division's internal regulatory database system.
• Project management skills.
• Analytical and problem-solving skills to Investigate and review business processes, analyze current systems deficiencies to determine the nature of issues or problems, identify division business needs for new or revised systems.
• Analytical skills to assess and revise/develop business analysis tools, methods and practices.
• Collaboration skills to lead project teams, provide information, recommend solutions and build consensus.
• Facilitation skills to deliver presentations to internal and external stakeholders.
• Strong organizational and multitasking skills.
• Ability to quickly shift priorities and adapt to changes to meet organizational.
• Written and verbal communications skills to market and communicate initiatives, products and services; manage diverse business contacts, provide written/verbal instructions and information to clients on re-engineering solutions, prepare reports, presentations, and provide recommendations to senior management and clients.
• Proficient with Microsoft Office (Word, Excel, PowerPoint, SharePoint, Teams) and other internal applications, as required.
• Proficiency in Microsoft Power Platform, Python, SQL, and Microsoft Copilot for coding, with the ability to apply Large Language Models (LLMs) to automate processes, develop solutions, analyze data, and improve business outcomes.
• Please note that this position will close at 12AM on the expiry date*

Compensation Grade

Grade 05-AMAPCEO

Compensation Range

$80,089.00

$115,402.00

Bargaining Unit

AMAPCEO

Job Code

Job Code: 5A008

Employment Type

Fixed Term (Fixed Term)

Scheduled Weekly Hours

36.25

FSRA is committed to ensuring equity in employment. Our goal is to create a diverse, inclusive workforce that reflects the communities we serve and to ensure our services and communications are accessible to all individuals. Accommodation is available under the Ontario Human Rights Code.

NOTE: ONLY QUALIFIED CANDIDATES WILL BE CONSIDERED