Business Analyst, Operations NPI (Waterdown, CAN)

L3Harris Technologies, Inc.; Hamilton; On-site; CAD 65,000 - 90,000; Full time

Job summary

L3HARRIS WESCAM Division is seeking a Project Coordinator / Business Analyst in Operations NPI to support planning, governance, and execution of New Product Introductions. You will work with Program Management, Engineering, Supply Chain, Quality, and Operations to ensure successful production readiness.

You will establish schedules, track milestones, develop reports, and create dashboards to provide leadership with decision-grade information throughout the product launch lifecycle.

Qualifications

• :Bachelor’s-level education or equivalent experience in a related field.
• · 0–2 years of related experience with degree; or ≥4 years of experience in lieu of a degree.
• · Strong analytical and problem-solving abilities.
• · Excellent communication and organizational skills.

Responsibilities

• Support planning, coordination, and execution of NPI projects and Operations initiatives.
• Maintain project schedules, milestones, risk registers, action logs, and documentation.
• Coordinate meetings, readiness reviews, stage-gate reviews, and stakeholder workshops.
• Develop and distribute project status reports, dashboards, and executive reports.
• Provide coordination for prototype, qualification, pilot, and production launch builds.
• Track production readiness activities and communicate status, risks, and actions.
• Support governance processes and closure of action items.
• Administer project workflows, risks, issues, and status in Jira.
• Create and maintain project documents and knowledge repositories in Confluence.
• Compile and analyze recurring/ad hoc reports on project and operational metrics.
• Support dashboard development and visualization for leadership insights.
• Develop business cases and assist in scoping, timelines, resources, and deliverables.
• Lead workshops to gather requirements and translate into processes and use cases.
• Develop process maps, standard work instructions, and procedures.
• Support continuous improvement of reporting tools and processes.
• Foster strong working relationships with cross-functional teams.
• Provide status updates to management and stakeholders as required.

Skills

Excel advanced

Power BI

PowerPoint

Microsoft Project

Visio

Jira

Confluence

Dashboards & reporting

Data analytics

Cross-functional collaboration

Education

Bachelor's Degree in Business / Engineering / Operations Management / Supply Chain / Information Systems / Data Analytics

Tools

Jira

Confluence

Power BI

ERP systems

MS Visio

Job description

Project Coordinator / Business Analyst, Operations NPI

L3HARRIS WESCAM Division

Req# 43753

About the Role

L3HARRIS WESCAM's Operations NPI team is looking for a highly motivated individual to support the planning, execution, and successful launch of New Product Introduction (NPI) programs. This role combines project coordination, business analysis, operational reporting, and continuous improvement responsibilities to support strategic initiatives across the product introduction lifecycle.

This individual will play a hands‑on role working with cross‑functional teams including Program Management, Engineering, Manufacturing Engineering, Supply Chain, Quality, Planning, and Operations to coordinate project activities, support production readiness, analyze operational data, and drive visibility into program execution.

As part of this role, you will become a key contributor to the Operations NPI Project Engineering organization by supporting project governance, production build execution, business process improvements, and management reporting.

This position will allow you to continue developing your Project Management, Business Analytics, and Operational Excellence skills while supporting the successful launch of new products into production.

Primary Responsibilities

• Support planning, coordination, and execution of New Product Introduction (NPI) projects and strategic Operations initiatives.
• Maintain project schedules, milestone trackers, risk registers, action logs, decision logs, and project documentation.
• Coordinate project meetings, readiness reviews, stage‑gate reviews, and stakeholder workshops.
• Develop and distribute project status reports, dashboards, and executive‑level reporting packages.
• Provide project coordination support for prototype, qualification, pilot, and production launch builds.
• Track production readiness activities and communicate program status, risks, dependencies, and recovery actions.
• Support project governance processes and ensure timely follow‑up and closure of action items.
• Administer and maintain project workflows, tasks, risks, issues, and status reporting within Jira.
• Create and maintain project documentation, meeting records, decision logs, and knowledge repositories within Confluence.
• Compile, analyze, and generate recurring and ad hoc reports on project and operational performance metrics.
• Support the development of dashboards and visualizations that provide decision‑driving insights for program and leadership teams.
• Create project business cases and support project planning activities by helping define scope, timelines, resources, and deliverables.
• Lead or participate in workshops to gather requirements and convert them into business processes, use cases, reporting requirements, training instructions, and departmental practices.
• Develop process maps, workflow documentation, standard work instructions, and operational procedures.
• Support implementation of process improvements, reporting enhancements, and operational excellence initiatives.
• Support reporting automation and continuous improvement of project management and reporting tools.
• Develop strong working relationships with Program Management, Engineering, Manufacturing Engineering, Quality, Supply Chain, Planning, Finance, and Operations teams.
• Provide status reports and project updates to management and key stakeholders as required.

Desired Skills and Knowledge

• Advanced user of Microsoft Office tools with an emphasis on Excel, Power BI, PowerPoint, Microsoft Project, and Visio.
• Working knowledge of Jira and Confluence for project tracking, workflow management, reporting, and collaboration.
• Experience creating dashboards, scorecards, and executive‑level reporting.
• Strong analytical skills with the ability to transform complex data into actionable business insights.
• Excellent organizational, planning, and project coordination skills.
• Excellent technical communication skills, both verbal and written.
• Dynamic, resourceful, and known for a strong sense of initiative and urgency.
• Ability to manage multiple priorities and projects simultaneously within a fast‑paced environment.
• Process‑oriented mindset with the ability to identify inefficiencies and opportunities for improvement.
• Strong facilitation skills with a focus on cross‑functional problem solving and collaboration.
• Strong presentation skills with the ability to communicate technical information to non‑technical audiences.
• Knowledge of Agile, Waterfall, or hybrid project management methodologies.
• Lean Six Sigma or continuous improvement experience considered an asset.
• Working knowledge of ERP systems, manufacturing systems, and reporting tools.
• Experience within aerospace, manufacturing, engineering, or technology environments considered an asset.
• Understanding of AS9100, ISO9001, or other regulated industry standards is considered an asset.
• CAPM, Agile, Business Analysis, or Project Management certifications are considered assets.
• Accurate and timely project status reporting.
• Effective coordination of NPI projects and production build activities.
• High‑quality analytics and reporting that support leadership decision‑making.
• Strong project governance, action management, and documentation discipline.
• Identification and implementation of process improvement opportunities.
• Effective utilization of Jira, Confluence, Power BI, and related tools to improve program visibility and execution.
• Successful cross‑functional collaboration supporting new product launches into production.

Education and Experiences

• Requires broad theoretical job knowledge.
• Bachelor's Degree in Business, Engineering, Operations Management, Supply Chain, Information Systems, Data Analytics, or a related discipline with 0 to 2 years of prior related experience.
• In lieu of a degree, minimum of 4 years of prior related experience.

At L3Harris, we foster an inclusive and equitable workplace. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. For applicants with disabilities, we will provide you with accommodation so that you have what you need in order to be at your best.

L3Harris performs background checks prior to employment as all applicants must be eligible for registration with the Controlled Goods Program and obtain and maintain a positive security assessment. Some positions may require a government of Canada “Reliability” status and/or Level 2 (Secret) security clearance. In addition, L3Harris performs pre‑employment substance abuse testing where required.