Business Analyst IV

Our Client, a Banking company, is looking for a Business Analyst IV for their Toronto, ON/Hybrid location.

Responsibilities:

• Write and drive Requirements Strategy, Requirements Package, Oversee approvals gathering.
• Lead, analyze, document, and manage requirements with stakeholders by applying a variety of techniques to probe, elicit, challenge, understand, and gain consensus on requirements.
• Identify, document, and validate current state processes and support stakeholders to design the desired future state; provide recommendations and/or direction based on the end-to-end customer experience when making decisions.
• Leading collaboration with business/Journey and/or technology/Platform stakeholders as appropriate to lead, analyze, document, and manage business requirements.
• Assessing, documenting, and validating current and future state processes, understanding the problem statement and business needs to deliver effective solutions that address business problems, align to strategic business goals and risk appetite.
• Collaborate on delivery, testing and implementation activities to support business benefits and achieve business results/outcomes.
• Applying best practices for effective communication, relationship management and problem-solving with stakeholders/partners.
• Plan, manage, lead and oversee the end-to-end delivery of requirements throughout the lifecycle of the project in alignment with the business and/or enterprise needs and strategies.
• Provide leadership and work collaboratively with stakeholders including business, technology and finance partners to support project benefits and changes to business processes, policies and systems across single or multiple Lines of Business (LoB).

Customer:

• Recognizing the importance of our customers - anticipating and meeting their evolving needs, as well as providing the kind of Legendary Customer Service that reflects client's standards and Guiding Principles.
• Lead a diverse range of stakeholders; communicates effectively by adapting style and technique to a diverse audience.
• Analyze impacts to customers, stakeholders, employees, process, technology solutions to achieve business results.
• Understand and clarify work packages of each assigned initiative/project inclusive of constraints (time, cost, people resources) and maintain a customer-centric approach.
• Provide recommendations and direction based on the end-to-end customer experience when making decisions.
• Lead and own the project deliverables related to business requirements to meet the needs of the customer, employee, and business.
• Engage appropriate stakeholders to identify and manage required outcomes of projects for the business.
• Provide ongoing communication to key stakeholders, including the project sponsor, business project owner, project/program/portfolio manager to ensure they are aware of significant changes which impact requirements delivery against the overall project.
• Respond to inquiries and escalate concerns from stakeholders and partners at all levels in the organization.
• Identify and lead problem resolution to ensure customer needs are met.
• Contribute to the application of change management best practices (e.g. stakeholder analysis, gap analysis, change planning, etc.).
• Collaborate with the project manager and business sponsor to identify and ensure required resources are assigned to the project for successful delivery of requirements.
• Ensure timely notification and escalation of possible issues/problems while assessing options and recommendations for prompt resolution.

Shareholder - Business Operations:

• Focused on executing better constantly reviewing our processes and finding ways to improve them; collaborating with internal and external business partners to improve operational efficiency and effectiveness.
• Lead requirements management on project(s) which are based on complexity, size and budget as defined by the project governance levels.
• Provide leadership/guidance and support in defining the business need or problem statement based on strategic drivers and identifying potential solutions.
• Identify scope changes and complete analysis to determine impact to project benefits and risks.
• Facilitate and follow a structured approach to plan, elicit, analyze, document, communicate, and manage business requirements with stakeholders by applying a variety of elicitation techniques to probe, challenge and understand requirements according to the requirements management discipline.
• Identify, document and validate current state processes and work with the business and stakeholders to design the desired future state.
• Establish and maintain full requirements traceability and work with the business to prioritize requirements and scope changes to ensure business needs are met.
• Collaborate with technology partners and provide recommendations to support development of: system requirements and design, testing plans, artifacts/deliverables to ensure business needs are met.
• Ensure project issues and concerns are addressed for clear articulation of business requirements (e.g. Business Systems Analyst).
• Proactively identify and track requirements risks, issues, assumptions, dependencies, constraints and anticipate and effectively manage risks related to requirements.

Shareholder - Financial:

• Banks commitment to financial responsibility and operating our businesses with excellence.
• Own the delivery of high-level requirements that drives successful cost estimation for the project and requirements changes due to any project change requests.
• Forecast, define and manage the requirements effort including cost and timeline.
• Support the Request for Information (RFI) or Request for Proposal (RFP) with vendors if required.
• Contribute to the development of the seed funding request by ensuring project scope and benefits are clearly articulated and risks are identified.
• Identify risks or issues with technology solution or design which may impact realization of project benefits and provide guidance and support to stakeholders in making good decisions to pro-act.

Requirements:

• Comfortable with ambiguity and ability to cope with rapid change.
• Cross-functional Analysts, meaning candidates who have been both BAs and BSAs.
• From a technical perspective, Data analysis skills an asset, such as mapping data flows, data retention, system interactions.
• Asset would be Six Sigma certification.
• Experience working within a Scaled Agile environment.
• PO experience will be an asset.
• Ideally, looking for candidates that have worked on large/strategic legal/risk initiatives.
• BA experience.
• Requirements Gathering.
• Work in Ambiguity.
• Agile experience.
• Data analysis skills (mapping data flows, data retention, system interactions).
• Six Sigma Cert.
• Product owner experience.
• Worked on similar projects - worked on large/strategic legal/risk initiatives.
• Banking experience.

Why Should You Apply?

• Health Benefits
• Referral Program
• Excellent growth and advancement opportunities

As an equal opportunity employer, ICONMA provides an employment environment that supports and encourages the abilities of all persons without regard to race, color, religion, gender, sexual orientation, gender identity or expression, ethnicity, national origin, age, disability status, political affiliation, genetics, marital status, protected veteran status, or any other characteristic protected by federal, state, or local laws.