Business Analyst - Healthcare - Halifax or St. John's (NL)

Business Analyst - Healthcare - Halifax or St. John's (NL)

Position Description

CGI is expanding its Health and Life Sciences Team in the Atlantic Region! We are seeking an experienced Business Analyst of eHealth and Clinical Information Systems with experience leading and managing medium to large-sized technology consulting and delivery projects in a complex healthcare setting.

In the role of Business Analyst, eHealth and Clinical Information Systems, you would be responsible for analyzing organizational processes, systems, and structures to identify areas for improvement and optimize efficiency, gathering and interpreting data, documenting requirements, and proposing solutions to enhance business and technology performance. Collaborating with stakeholders, the Business Analyst facilitates communication between business units and IT teams, ensuring that projects meet strategic objectives and align with the organization's goals. Your focus and priority is on client satisfaction, which you achieve through strategic, well-organized and communicative project management as well as through strong team leadership and support to the CGI members (employees) on your delivery team(s). You will ensure resourcing is achieved and performance reviews are completed for people assigned to your projects as well as providing recognition and regular coaching to team members.

This role reports to the Director of Consulting Services, Health and Life Sciences.

Your future duties and responsibilities

• Managing the day-to-day relationship with the client and key project executives and stakeholders
• Develop project and solution design concepts and approaches
• Development of project proposals and business cases
• Lead the citizen engagement sessions leveraging design thinking methodologies
• Align business and clinical programs with digital health opportunities
• Perform gap analysis between program objectives and proposed digital health initiatives
• Document business and technical requirements
• Support the user experience interface and application design
• Support program design
• As necessary, support systems analysis, design, development, and implementation
• Lead the development of deliverables such as information flow modelling, workflow and activity diagrams, context diagrams, and business modelling

• Experience working with Nova Scotia Health and/or other Atlantic Canada Health Authorities (i.e. New Brunswick Health, Horizon, Vitalite and/or other Atlantic Provincial Health Authorities) is required.
• Experience working with Departments of Health is also desired.
• 8+ years of experience as a Business Systems Analyst including requirements gathering, facilitation, use case analysis and detailed design activities.
• 3+ years of eHealth experience as a Business Systems Analyst with in-depth knowledge of requirements gathering and functional design needed to deliver solution(s) enabling citizen access to personal health information.
• Experience with clinical information systems, such as EHR/EMRs like Cerner and Epic
• An understanding of the health interoperability and data privacy and protection landscape
• Must be goal-oriented, results-driven and client-focused
• Strategic and operational business planning
• Confident and dynamic personality with strong interpersonal skills
• Must have a bachelor’s degree in business administration, Computer Science, or a related discipline (an equivalent combination of education and experience may be considered).

• 10 years of experience with facilitation, resulting in clear and concise user stories and business use cases.
• 3 years of experience as a BA working directly with Identity as a Service (IDaaS) solutions and enterprise master patient index solutions.
• Governance and organizational design
• Change management and communications

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

At CGI, we recognize the richness that diversity brings. We strive to create a work culture where all belong and collaborate with clients in building more inclusive communities. As an equal-opportunity employer, we want to empower all our members to succeed and grow. If you require an accommodation at any point during the recruitment process, please let us know. We will be happy to assist.

Come join our team—one of the largest IT and business consulting services firms in the world.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Research, Analyst, and Information Technology
• Industries
• IT Services and IT Consulting