Business Analyst, Enterprise Project Management Office

Gowling WLG International; Toronto; Hybrid; CAD 68,000 - 88,000; Full time

Benefits offered by this job

Remote work flexibility

Comprehensive rewards program

Growth opportunities

Employee assistance programs

Job summary

Gowling WLG in Toronto seeks a seasoned Business Analyst to bridge business and IT on enterprise transformation projects across Canada. You will gather requirements, model processes, and deliver data-driven recommendations under the EPMO.

Reporting to the Senior Director, EPMO, you’ll lead agile requirements sessions, document use cases, and collaborate with stakeholders to ensure successful project delivery and client service excellence.

Qualifications

• 5-7 years of experience as a project management Business Analyst in professional services.
• Business Analysis certificate or equivalent training is required.
• Strong stakeholder/relationship management and communication skills.
• Excellent organizational, prioritization, and time-management abilities.
• Ability to deliver exceptional client service using MS Word, Excel, PowerPoint, Visio, and Project/PPM tools.

Responsibilities

• Lead requirements gathering with JAD sessions, focus groups, and interviews.
• Document detailed process diagrams, business requirements, and use cases.
• Apply agile methods to elicit user stories and prioritize in sprints.
• Manage feature delivery with scrum boards and facilitate meetings.
• Draft BPM workflows and track milestones and testing sign-off.
• Oversee end-to-end requirements development with project managers.

Skills

Experience as a Business Analyst

Stakeholder management

Excellent communication

Organizational skills

Client service

Agile / User stories

BPM / process modeling

Education

Business Analysis certificate

Tools

Word

Excel

PowerPoint

Visio

Project / PPM tools

Job description

ABOUT GOWLING WLG

At Gowling WLG, our commitment to excellence begins with our people. As an international law firm with offices in Canada, the U.K., Europe, the Middle East, and Asia, we’re proud to recruit and retain top talent who bring energy, insight, and a singular focus on delivering exceptional experiences – for our clients and each other.

We’re intentional about building a workplace that’s both high-performing and supportive, ensuring that everyone is empowered to do their best work and reach their full potential. Our culture is grounded in our shared values: Raise the Bar, Embrace Differences, and Thrive Together. These values shape how we collaborate, lead, and succeed – across teams, time zones, and career paths.

Whether you’re pursuing a role in law or business services, explore what’s possible and make your mark with Gowling WLG.

PROFILE

The Enterprise Project Management Office (EPMO) team is currently looking for a Business Analyst to join our team. As a Business Analyst, you will report to the Senior Director, Enterprise Project Management Office (EPMO) and will be empowered to work on business-driven transformation projects across all Gowling WLG (Canada) LLP offices. The Business Analyst will bridge the gap between functional areas and the business using data analytics to assess processes, determine requirements and deliver data driven recommendations and reports.

The EPMO is a high performance team that drives collaboration with project stakeholders to help achieve the Firm’s business objectives through quality project delivery.

RESPONSIBILITIES

• Lead requirements gathering efforts and conduct Joint Application Design (JAD) sessions, focus groups and personal interviews to capture business and technical requirements.
• Capture, define, document, and maintain clear and accurate detailed process diagrams and documentation including business requirements, and use case documentation.
• Ability to lead the application of agile methods of eliciting and documenting User stories and facilitate the process of business prioritization and User story selection for agile timeboxes and sprints.
• Manage feature delivery with scrum boards and facilitate development scrum meetings.
• Effectively elicit and document concise business driven requirements with Business Process Management (BPM) workflow specifications.
• Manage established requirements and testing signoff procedures throughout the project lifecycle and report on and track project testing milestones/deliverables.
• Manage project requirements development and execution from beginning to end, while monitoring the dependencies on the critical path with Project Managers.
• Proactively manage issue logs including changes in requirements while identifying potential crises, and devise contingency plans with Project Managers.

QUALIFICATIONS

• 5-7 years working as a project management Business Analyst on a variety of technologies preferably in a professional services environment.
• Business Analysis certificate training.
• Strong stakeholder/relationship management skills.
• Excellent written and verbal communication and interpersonal skills.
• Strong organizational, prioritization and time management skills.
• Ability to deliver exceptional client service.
• Strong Microsoft Word, Excel, PowerPoint, Visio and Project or any PPM tool.

Benefits/Perks

Gowling WLG’s total rewards program is designed to foster a culture where high performance and personal well-being go hand-in-hand. We support your career and life with:

• 100% employer-paid health, dental, and mental health coverage, plus an annual lifestyle spending allowance
• Benefits coverage for Firm members and their dependents from day one!
• 15+ vacation days and remote work flexibility
• Parental leave top-up for 26 weeks (after 12 months of full-time employment)
• Group Retirement Savings Plan with employer match
• Financial protection through short & long-term disability, life, accident & critical illness insurance
• Employee & Family Assistance Program, guided CBT, and an internal network of 120+ trained Mental Health First Aid responders
• Recognition awards, appreciation events, and a supportive, collaborative work culture
• Perks and preferred pricing programs, referral bonuses and more

The starting range for this role is $68,000 to $88,000. Starting salary will be determined based on an applicant’s individual skills, competencies and unique qualifications. Gowling WLG employees have the potential to exceed this range based on tenure and performance.

This position is currently vacant and is open to both internal and external candidates. Gowling WLG is recruiting for this role to support ongoing firm needs and team operations.

Gowling WLG may use tools within our applicant tracking system that include artificial intelligence–supported features, such as automated candidate matching. These tools do not make hiring decisions; all screening, assessments, and selections are reviewed and completed by human recruiters and hiring managers.

Gowling WLG is dedicated to building a diverse and inclusive workplace. If you are in need of accommodation or support at any time during the recruitment process, please let us know.