Business Analyst 8996-0712

Dheya; Toronto; Hybrid; CAD 70,000 - 110,000; Full time

Job summary

An innovative firm is seeking a Senior Business Analyst to support the modernization of its Social Assistance reporting platform. This role involves collaborating with an agile product team to redesign data models for enhanced scalability and flexibility. The ideal candidate will have strong business analysis and problem-solving skills, with experience in requirement elicitation and user story development, particularly using Azure DevOps. This position offers a dynamic work environment where your contributions will directly impact the efficiency and effectiveness of critical social programs. If you are passionate about driving change and improving processes, this opportunity is perfect for you.

Qualifications

• 5+ years in business analysis with strong problem-solving skills.
• Experience in agile methodologies and user story development.
• Proficient in data warehouse modeling concepts.

Responsibilities

• Collaborate with the product team to redesign data models.
• Manage product backlog and facilitate sprint planning.
• Document project progress and maintain stakeholder communication.

Skills

Business Analysis

Problem Solving

Requirement Elicitation

User Story Development

Agile Methodologies

Communication Skills

Interpersonal Skills

Data Warehouse Modeling

Stakeholder Collaboration

Project Management

Education

Bachelor's Degree in Business or IT

Tools

Azure DevOps

Cognos

IBM CURAM

Job description

Skills Required :

Business Analysis and Problem Solving Skills Requirement Elicitation User Story Development in Azure DevOps Data Warehouse Modeling Concepts Agile Methodologies Documentation and Reporting Communication and Interpersonal Skills AODA WCAG 2.1 Level A and AA IBM CURAM Azure DevOps data warehouse modeling concepts and design principles Kimball and Inmon Cognos Stakeholder Collaboration Project Management Knowledge

HM Note: This hybrid contract role is three (3) days in office. Candidates resume must include first and last name.

Description

Supporting the modernization of the Social Assistance reporting platform (Legacy Cognos system), the Senior Business Analyst will work alongside the agile product team to review existing data model and redesign to be scalable and flexible to meet current program and Ministry needs for analytical and operational reporting.

• Backlog Management: Collaborating with the Product Owner to prioritize and refine the product backlog, ensuring that user stories are well-defined and ready for development.
• Sprint Planning: Participating in sprint planning meetings to help define the scope and objectives of each sprint, ensuring alignment with business goals.
• Requirement Elicitation: Working closely with stakeholders and the development team to gather and clarify requirements, often through user stories and acceptance criteria.
• Continuous Improvement: Engaging in sprint retrospectives to identify areas for improvement and implement changes to enhance team performance and product quality.
• User Story Development: Writing and refining user stories, ensuring they are clear, concise, and actionable for the development team.
• Stakeholder Collaboration: Facilitating communication between stakeholders and the development team to ensure that the delivered solutions meet business needs.
• Documentation and Reporting: Maintaining up-to-date documentation and providing regular reports on project progress and performance metrics.

Experience and Skill Set Requirements

Business Analysis and Problem-Solving Skills - 35%

• Experienced in requirement elicitation, documentation, gap analysis, evaluation of alternative solutions, user interaction/experience design (UI/UX) and making recommendations. (MUST HAVE)
• Experience facilitating sessions with a diverse audience for requirements discovery and analysis using a variety of methodologies (e.g. Agile/Waterfall/Hybrid). (MUST HAVE)
• Work with stakeholders (internal and external) across the program to develop clearly defined epics and user stories.
• Experience in writing user stories in Azure DevOps. (MUST HAVE)
• Gather information on client problems, services and business goals/objectives.
• Help program understand their needs and translate to design models and concepts.
• Evaluate requirements and review options for solution, assess cost/benefit of options, evaluate alternative conceptual systems designs and potential impact of proposed system changes on existing service delivery.
• Recommend approaches and discuss with team and stakeholders.
• Translate from technical terminology to business terms.

Technical Knowledge and Expertise - 25%

• Led/managed business transformation/solution design initiatives, with a focus on business architecture and user interaction/experience design (UI/UX). (MUST HAVE)
• Experience in conceptual design of enterprise data warehouses and extensive experience in data management supporting development teams - working on requirements gathering and design documentation.
• Understand data warehouse modeling concepts and design principles (Kimball and Inmon).
• Advanced technical knowledge of large hardware and software operations and utilities, productivity tools, online processing systems, web-based technologies and database management systems.
• Knowledge of enterprise architectural concepts and processes, specifically in the area of business architecture for data warehouses, marts, lakes (in Azure platform). (MUST HAVE)
• Knowledge of front end, web-based technologies and data-mining/reporting-based COTS tools (e.g., IBM CURAM) encompassing feasibility studies, requirements definition, analysis, prototyping, system design, implementation, testing and maintenance (Nice to have).
• Provide consultation on source to target mapping to ensure business and technical alignment.
• Knowledge of Systems Development Life Cycle Methodologies, familiarity with ITIL Processes for Change/Release Management, relational database technologies, use of information retrieval packages using SQL and other query languages.
• Knowledge of emerging IT trends and technologies - cloud computing, enterprise data warehousing, etc.
• Knowledge of accessibility compliance requirements e.g. AODA, WCAG 2.1 Level A and AA or the most recent WCAG requirements.

Organizational and Project Management Skills - 20%

• Plan, develop, manage, control projects and resolve complex technical design problems.
• Knowledge of project management and in-depth knowledge of task estimation, scheduling and control.
• Development of documentation and materials as part of a review and knowledge transfer to other members.
• Development of specific activities as part of a review (hand over to ministry staff) and building block approach which, build on knowledge transfer and skills development from the previous stage to the next.

Communication and Interpersonal Skills - 20%

• Gather information, clarify needs and desired system changes, explain system development recommendations, explain and provide instruction on new/modified systems and technology.
• Prepare business cases, systems documentation, user manuals and guidelines.
• Clarify and discuss systems development options with clients.