Business Analyst - 2025-34

emergiTEL Inc.; Edmonton, Calgary; On-site; CAD 60,000 - 85,000; Full time

Job summary

emergiTEL Inc. seeks a Project Analyst to support Money Movement sustainment projects. The role involves researching improvement opportunities, creating business concepts, and collaborating effectively with stakeholders. Candidates should excel in strategic communication and data analysis while navigating complex environments. This position offers a competitive salary and is integral to enhancing business and technical processes across the organization.

Qualifications

• Ability to thrive in complex environments with meticulous attention to detail.
• Strong communication skills and active listening.
• Understanding how to make decisions based on data and collaboration with stakeholders.

Responsibilities

• Support execution of Money Movement sustainment projects within budget.
• Research and analyze improvement opportunities.
• Create business concepts based on the needs of business units.

Skills

Complex Problem Solving

Detail Orientation

Strategic Communication

Inquiry

Business Acumen

Data Analysis

Relationship Building

Collaboration

Job description

Project Description:

• Project Planning & Execution:Support the execution of Money Movement sustainment projects within budget, including requirements gathering, analysis, and project updates.
• Feature Enhancement & Decision Support: Contribute to 4-5 projects annually focused on feature enhancements across ABMs, Bill Payment, and Cross Border Transfers, providing decision support and execution assistance. These are smaller scale more focused projects
• Squad Story Preparation: story preparation within an agile or waterfall environment; squad coordination if required
• Policy Development & Implementation: Gather requirements and conduct analysis to support the development and implementation of policies related to real-time payments.

Job Description:
Purpose:
Researches and analyzes improvement opportunities, conducts analysis, prepares recommendations and facilitates efficiency enhancements and recommendations across key business and technical processes
Responsibilities:

• Creates business concepts based on needs of business units and ATB
• Serves and advises projects, initiatives, and/or the business by turning requirements into feasible solutions
• Understands key businesses processes / systems and how they interlink, and is able to leverage that knowledge to support the vision and goal creation of improvement related initiatives / projects
• May support projects in maintaining project schedule, budget, work plan, KPIs, documentation and other metrics, including providing insights into project delivery plans and facilitating communication between project stakeholders
• May engage in support of product/project/initiative launch, and transition period after deployment
• Ensures timely delivery of reports/analysis and proactively communicates any barriers

Top Skills:

• Complex Problem Solving & Detail Orientation:Ability to thrive in complex environments with meticulous attention to detail.
• Strategic Communication & Inquiry: Strong communication skills, including active listening and using techniques like "5 Whys" to uncover root causes.
• Business Acumen & Data Analysis: Strong business acumen, understanding how to make sound decisions by considering data, team impact, client experience, and alignment with KPIs and strategy. Not assuming a "data person"
• Relationship Building & Collaboration: Proven ability to foster trust, communication, and effective collaboration with diverse stakeholder