Business Analyst

WCB Manitoba; Winnipeg; Hybrid; CAD 80,000 - 100,000; Full time

Job summary

A principled public service organization in Winnipeg seeks a Business Analyst to collaborate with various stakeholders, enabling them to articulate their needs and implement effective solutions. The ideal candidate will have a university degree, at least five years of business experience, and strong skills in business analysis, project management, and change management. Competitive wages, flexible working conditions, and a commitment to professional development make this role an excellent opportunity for personal and career growth.

Benefits

Competitive wages

Compressed work week and flexible start times

Defined benefit pension plan

100% employer-paid benefits

Work from home program

Paid professional development

Health and wellness spending accounts

Paid mental health days

Staff appreciation events

Inclusive workplace culture

Qualifications

• Minimum five years of business experience with three years in business analysis.
• Ability to prepare and deliver presentations and training.
• Self-starter, dedicated to continuous learning.

Responsibilities

• Collaborates with stakeholders to define needs and solutions.
• Conducts comprehensive analysis to understand current and future states.
• Develops training materials and performs quality assurance activities.

Skills

Business Analysis

Process Reengineering

Project Management

Change Management

Communication Skills

Analytical Skills

Customer Service

Education

University degree in a related field

Tools

Microsoft Office

Job description

Position ID : J0625-0845

Competition No. : 25-72

Job Title : Business Analyst

Job Type :

Temporary / Permanent Full Time

Open Positions : Job Location :

Winnipeg, Manitoba, Canada

Work From Home Eligible :

Workplace Type :

Hybrid

Date Posted : August 1, 2025

Closing Date : August 22, 2025

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About the Workers Compensation Board of Manitoba

The Workers Compensation Board of Manitoba (WCB) serves workers and employers through a no-fault insurance system integral to the Manitoba economy. With approximately 600 employees, the WCB is dedicated to ensuring and supporting safe and healthy workplaces.

We put workers and employers at the centre of everything we do, providing services for injury prevention, compensation and facilitating return to health and work. Through SAFE Work Manitoba, a division of the WCB, we collaborate with our partners to build a strong culture of workplace safety and health by preventing injuries and illnesses before they occur.

If you're passionate about making a meaningful difference in people's lives, we invite you to join our dedicated team and contribute to a safer Manitoba.

Why work for us?

If you’re looking to make a real difference in your community, grow your career and work in a supportive, inclusive environment, the WCB is the place for you. We offer :

• competitive wages
• compressed work week and flexible start times
• defined benefit pension plan
• 100% employer-paid benefits
• work from home program
• paid professional development
• health and wellness spending accounts
• paid mental health and wellness days
• staff appreciation and recognition events
• respectful, diverse and inclusive workplace culture

Apply today and see why we’re one of Manitoba's Top Employers .

Job Summary

One Permanent Position + One Temporary (1y Term) Position

The Business Analyst collaborates with all areas of the Workers Compensation Board (WCB), SAFE Work and external partners, to enable the WCB to articulate its needs and the rationale for change and to design and describe solutions that can deliver value to our stakeholders.

Job Duties :

Defines and documents the needs of stakeholders / departments that will deliver value to a variety of stakeholders / departments as part of a project or through continuous improvement initiatives.

Conducts and leads comprehensive analysis to gain understanding of the WCB's current state, to develop and define a vision for a future state, and to establish and perform the activities required to move from the current state to the future state. This will be done as part of a project or independently on other initiatives.

Defines, creates & delivers the appropriate training and change management strategies required for the organization where new or changed processes and systems will be introduced

Undertakes a wide variety of quality assurance activities to validate and evaluate the success of project deliverables

Develops a variety of documents including user guides, communication materials, strategy and approach documents and guidelines / templates

Participates in and / or facilitates brainstorming sessions or workshops with stakeholders to generate new ideas in finding solutions to business problems and redesigning new business processes.

Conducts research and collects data to benchmark other organizations and identify industry best practices.

Develops and delivers / presents training and informational literature on new processes for the user areas.

Conducts ongoing reviews to ensure that systems developed meet functional requirements.

Acts as a technical specialist / liaison between the business units and Information Technology to develop conceptual designs of proposed technical solutions.

Actively supports change management initiatives within projects through influencing and supporting staff through the change process.

Performs other related duties as assigned.

Qualifications :

University degree in a related field plus professional development in business or systems analysis, process reengineering or project management

Minimum five (5) years of business experience with at least three (3) years of business analysis experience, specifically, gathering and documenting business requirements and business process modeling

Knowledge of business analysis methodologies, project management principles and change management methodology

Advanced proficiency in the use of personal computers and software (Microsoft Office) in a Windows environment

Superior interpersonal skills including the ability to engage, build rapport and collaborate with staff at all levels within the organization

Well-developed research and analytical skills including the ability to obtain, assess and evaluate data to problem solve and support decisions

Ability to communicate effectively, both verbally and in writing including the ability to produce complex reports

Ability to provide excellent customer service in sometimes confrontational situations

Ability to prepare and deliver presentations / training

Ability to plan and manage multiple concurrent initiatives to completion including implementation of services delivery improvements

Ability to adapt to and lead in a changing environment

Ability to think creatively and innovatively

Self-starter dedicated to continuous learning and development

Ability to work independently and collaboratively in a team environment with multiple stakeholders

Knowledge of applicable WCB legislation, policies and procedures would be an asset

Experience in systems analysis, project management, process reengineering or change management methodologies would be an asset

Completion or working towards a certificate / designation Certified Business Analyst Professional (CBAP), Lean Six Sigma or Project Management would be an asset

Ability to communicate proficiently in both official languages (English & French) is an asset, but is not required

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