Business Analyst

CaterDash; Vancouver; On-site; CAD 55,000 - 90,000; Full time

Benefits offered by this job

Hybrid and remote flexibility

Job summary

CaterDash is hiring for dynamic roles in Vancouver that blend operations, sales and marketing. You will help keep day-to-day operations running smoothly, support customer acquisition and vendor engagement, and help execute campaigns. The positions offer hybrid or remote flexibility and exposure to a fast-scaling startup.

This is a broad role ideal for someone seeking cross-functional experience across operations, marketing and sales in a growth-focused environment.

Qualifications

• Bachelor's degree in Business, Marketing or related field.
• 1–3 years in business operations, sales or marketing support; startup experience is a plus.
• Strong analytical and problem-solving skills; comfortable with spreadsheets and reporting tools.
• Experience with social platforms, CRM tools or digital marketing is a plus.
• Ability to juggle multiple tasks in a fast-paced environment.

Responsibilities

• Support day-to-day operations across multiple teams including operations, sales and marketing.
• Assist in customer acquisition, vendor engagement and campaign execution.
• Coordinate orders, communications with customers and vendors, and issue resolution.
• Plan and run digital and offline marketing campaigns to attract new clients.
• Support lead generation, outreach, proposals and closing opportunities.
• Create content for customer communications: email, social media and promos.
• Track campaign and sales data to identify growth opportunities.
• Collaborate with vendors on joint marketing to lift visibility and sales.

Skills

Analytical thinking

Problem solving

Spreadsheet skills

Reporting experience

Education

Bachelor's degree in Business/Marketing or related field

Tools

CRM tools

Digital marketing tools

Job description

Full-time & Co-op/Intern Vancouver, BC · hybrid or remote flexibility

We're hiring full-time business analysts and co-op/interns to work across operations, sales and marketing.

CaterDash is a restaurant catering marketplace that helps companies and events get great food from top restaurants. Our platform streamlines the whole catering workflow, which makes ordering faster, cheaper and more reliable than the traditional way of doing it. Between our cuisine partners, real-time logistics and the automation tools we build for restaurants, we're changing how catering gets done.

We care about our relationships with our team, our customers and our restaurant partners. It's a collaborative, people-first place to work, where you can grow your skills, build technology that matters and make a real dent in a fast-scaling startup.

About the role

This is a dynamic role that combines operations, sales and marketing. You'll help keep day-to-day operations running smoothly, and you'll also play a key part in customer acquisition, vendor engagement and campaign execution.

It's ideal if you want broad exposure and the chance to help shape a growing startup.

What you'll do

Operations & Coordination

• Oversee daily order processing, vendor coordination and delivery execution.
• Keep communication with customers and vendors running smoothly, and resolve issues quickly.
• Spot the workflows worth automating and streamlining.
• Plan and run digital and offline marketing campaigns that bring in new clients.
• Support sales work including lead generation, outreach, proposals and closing opportunities.
• Create content for customer communications: email, social media and promotional material.
• Track campaign and sales performance data, and find the growth in it.
• Work with vendors on joint marketing that lifts visibility and sales for both sides.

Analysis & Reporting

• Prepare and present reports on KPIs across sales, customer satisfaction, vendor engagement and operations.
• Bring management data-driven recommendations on marketing effectiveness and sales conversion.

Education and experience

• Bachelor's degree in Business, Marketing or a related field.
• 1 to 3 years in business operations, sales or marketing support. Startup or marketplace experience is an asset.
• Strong analytical and problem-solving skills, and comfort with spreadsheets and reporting tools.
• Experience with social media platforms, CRM tools or digital marketing is a plus.
• The ability to juggle several things at once in a fast-paced environment.

Why CaterDash?

• Broad exposure across operations, marketing and sales in a fast-scaling startup.
• A direct hand in shaping growth strategies and campaigns.
• A collaborative, entrepreneurial culture, with mentorship from experienced leadership.
• Hybrid and remote flexibility.
• A passionate team reshaping catering across North America.