Business Analyst

EZRA Coaching; Toronto; Hybrid; CAD 70,000 - 90,000; Full time

Job summary

A leading coaching services organization is looking for a Business Analyst in Toronto. The ideal candidate will have 2-4 years of experience in financial or business analysis and will be responsible for data analysis and presenting insights to the Coaching Services team. The role offers a hybrid working model with various employee benefits including coaching, learning budgets, and charity days.

Benefits

World-class coaching

Friends and family coaching

Learning and Development Budget

Weekly wellbeing hour

Charity days

Qualifications

• 2-4 years of experience in financial or business analysis.
• Ability to analyze large amounts of information accurately.
• Passion for creating solutions and positive attitude towards change.

Responsibilities

• Define and prioritize reporting and data analysis needs.
• Analyze data sets to extract trends and insights.
• Create dashboards and reports for non-data savvy audiences.

Skills

Analytical skills

Problem-solving

Communication skills

Attention to detail

Motivational skills

Education

Background in Computer Science, Mathematics, Information Management or Statistics

Job description

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Job Role :

Business Analyst (Coaching Services)

Location :

Toronto or London – Hybrid, 3 days per week in Office

Who we are

Imagine what even the world’s most exceptional organizations could achieve if all their employees were coached to be their absolute best.

At EZRA, we’re on a mission to do just that. We believe that through professional coaching, people get to know themselves and their goals, weaknesses and hang-ups. And once they know all that, they can build on the good stuff and work on the rest.

This mindset applies not only to our clients but is manifested in our own EZRA family. We believe a happy team is a productive team. We want our people to care about and be proud of what they do.

The Role

The Business Analyst will play a critical role gathering, organizing, and interpreting data to develop actionable insights for the business. You will be instrumental in operationalizing how data can be presented in a scalable and efficient manner, as well as building insights from your analysis. You will present insights to stakeholders across all levels and areas of the Coaching Services Team.

The Team

The role reports directly to the VP of Coach Operations with a strong line into the Chief Coaching Officer.

What You'll Do

1. Work with key coaching services stakeholders to define and prioritize reporting and data analysis needs.
2. Analyze key data sets to extract trends and insights to drive operational efficiency across the Coaching Services function.
3. Present information in a scalable and consistent way.
4. Effectively communicate insights back to the Coaching Services leadership team for action.
5. Partner with product, data engineering, and other stakeholders to access required data.
6. Create dashboards, reports, charts, and presentations for non-data savvy audiences.
7. Prepare reports and presentations for monthly and quarterly operational reviews.
8. Own the quarterly coach engagement survey analysis.
9. Train team members on using reporting tools and dashboards efficiently.

About you

• 2-4 years of experience in financial or business analysis.
• Preferred background in Computer Science, Mathematics, Information Management, or Statistics.
• Excellent analytical skills and an evidence-based approach.
• Strong problem-solving abilities.
• Ability to collect, organize, and analyze large amounts of information with attention to detail and accuracy.
• Strong communication skills for presenting to diverse audiences.
• Ability to motivate others and lead change.
• A passion for creating solutions and a positive attitude towards change.
• Interest in business and business development.
• Good understanding of information technology.

What we offer

• Your own world-class coach.
• Friends and family coaching.
• Two weeks of work from anywhere.
• Charity days.
• Learning and Development Budget.
• Weekly wellbeing hour.
• Regional benefits package.

LI-Hybrid

We are an equal opportunity employer dedicated to building a diverse team where everyone feels valued and able to be themselves. We believe diversity enhances our culture and success.

Job Details

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Analyst, Writing / Editing, and Information Technology

Industry: Professional Training and Coaching

Additional Information

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