Business Analyst

The Ottawa Hospital; Ottawa; On-site; CAD 70,000 - 90,000; Full time

Job summary

A major healthcare institution in Ottawa is seeking an experienced Business Analyst to support clinical technology solutions. Responsibilities include analyzing business processes, recommending system improvements, and developing quality assurance standards. Candidates should have a university degree and a minimum of three years of experience in Information Systems. The role requires strong analytical and communication skills and proficiency in Microsoft Office tools.

Benefits

Comprehensive benefits package

Defined Benefit Pension plan

Health and Wellness resources

Professional development opportunities

Qualifications

• Minimum of three (3) years progressive experience in Information Systems.
• Excellent oral and written communication skills.
• Eligible to work in Canada.

Responsibilities

• Collect and analyze business processes and requirements.
• Review, recommend and select appropriate system solutions.
• Assist in the development and monitoring of systems, structures, and practices.

Skills

Business process analysis

Analytical skills

Problem solving

Communication skills

Team player

Microsoft Office proficiency

Client communication

Education

University degree or college plus equivalent experience

Tools

Visio

Excel

Word

PowerPoint

Job description

About The Ottawa Hospital

Inspired by research and driven by compassion!

The Ottawa Hospital (TOH) is one of Canada’s largest learning and research multi-campus hospitals. With more than 1,100 beds and approximately 12,000 staff members, we deliver specialized care to the Eastern Ontario region.

From the compassion of our people to the relentless pursuit of new discoveries, The Ottawa Hospital never stops seeking solutions to the most complex health-care challenges while continually engaging with the community to support our vision for better patient care.

Working together with its research institute, the University of Ottawa, and other partners, the hospital is continually gaining national and international recognition for high-quality patient care, teaching and research, while striving to meet the needs of the culturally diverse community we serve.

Rotation/Shifts

Days, 8 hour shifts.

Responsibilities

As a Business Analyst in the Clinical Systems Department, you will bring practical business knowledge to the organization by supporting system support, enhancement and improvements within a clinical area as it related to the use of the clinical technology solutions in place. the course of your duties, you will be required to:

• Collect and analyze business processes and requirements;
• Review, recommend and select appropriate system solutions;
• Assists in the development and monitoring of systems, structures, and practices in place to meet quality control and quality assurance standards;
• Prepare, edit and maintain workflows, processes and procedures and documentation;
• Develops communication deliverables in support of business areas and change adoption.
  
  
  

What You Will Bring

• University degree and/or college plus equivalent experience in a relevant discipline;
• Minimum of three (3) years progressive experience in Information Systems;
• Experience in performing business process analysis and ability to identify areas for business improvement;
• Excellent analytical, problem solving, critical thinking and decision making skills;
• Excellent oral and written communication skills;
• A flexible and adaptable team player that is service and deliverables oriented;
• Proficiency in Microsoft Office (Excel, Word, PowerPoint), and Visio;
• Ability to facilitate working sessions with user community and obtain agreed to functional/design requirements;
• Ability to deliver within scope agreed to functional/design requirements;
• Ability to Communicate effectively with clients to identify needs/ foster client ties/ manage client expectations effectively;
• Eligible to work in Canada.
  
  
  

You will stand out with:

• Experience in developing procedures;
• Strong business process modeling and process re-engineering skills;
• Experience with implementation of systems in clinical environment;
• Proficiency in Project Management methodologies and frameworks
• Experience in leading projects in a healthcare environment
• Experience with QA testing and validation of functional requirements;
• Experience documenting and tracking functional issues;
• Proficiency in English and French – oral expression (advanced level) and comprehension (advanced level).
  
  
  

What You Can Expect From Us

The Ottawa Hospital is committed to providing a healthy, safe, and inclusive work environment for everyone. We are driven by our purpose to provide each patient with the world-class care, exceptional service and compassion we would want for our loved ones.

We offer an attractive and equitable compensation package including a comprehensive benefits package, a Defined Benefit Pension (DBP) plan, and insurance protection. We also offer discounts from choice providers on a variety of products and services.

The Ottawa Hospital provides various Health and Wellness resources as well as opportunities for personal and professional development opportunities from our in-house Learning and Leadership Development team to help align your goals with your career objectives.

Interested? Apply today!

If you are passionate about what you do, motivated by improving the health of the community, excited by leading-edge medical technology, and as committed to excellence, quality and patient safety as we are, we would like to hear from you. Please submit an on-line application for the position you are interested in. We thank all those who apply but only those selected for further consideration will be contacted.

The Ottawa Hospital is an equal opportunity employer. Upon request, accommodations due to a disability are available throughout the recruitment process.