Business Analyst

Randstad Digital; Markham; On-site; CAD 70,000 - 100,000; Full time

Job summary

Randstad Digital is seeking a Business Systems Analyst for a 6-month contract in Markham, Ontario. The role involves supporting the migration of customer documents to Guidewire, collaborating with teams to write functional specifications, and ensuring quality in document publishing solutions. Ideal candidates will have extensive experience with OpenText Exstream, excellent communication skills, and a strong focus on problem-solving and customer service.

Qualifications

• Minimum of 5 years experience in a Business Analyst role for publishing solutions.
• Prior systems/programming experience.
• Excellent communication and writing skills for documentation.

Responsibilities

• Support the migration of Customer documents from a Legacy system to Guidewire.
• Investigate and propose solutions for complex system issues.
• Prepare professional specifications documents for system changes.

Skills

OpenText Exstream Documents

Writing and communication skills

Problem solving

Customer service focus

Multitasking

Analytical abilities

Tools

SQL

Jira

Microsoft Word

Microsoft Excel

Microsoft Access

Job description

Business Systems Analyst (Contract Position)

Number of Positions: 1 Duration: 6 months

Location: Markham, ON, CA

Must be eligible to work in Canada

Hybrid position, 3d/w onsite in Markham mandatory

Roles and responsibilities:

Work closely with the business partners, developers and the project team to support the migration of Customer documents from a Legacy system to Guidewire. Elaborating with the team, writing Business Requirements and FSD’s – Functional Specification Documents.

The candidate will bring both business and system knowledge together in the analysis

and implementation documents generation for the client.

• Work collaboratively with business and rating business analysts to understand

requirements of the changes to be implemented in document publishing solution.

• Investigate moderate to complex system issues and propose solutions.

• Prepare professional specifications documents for system changes efficiently.

• Create Mock-ups of documents for review, FSD’s, User Stories

• Test all system changes in lower regions prior to User Acceptance Testing to

ensure quality and accuracy.

Must have skills/experience/qualifications

Top required skills:

1. OpenText Exstream Documents, integrations and delivery technology experience - 5 years

2. Excellent writing and communication skills, including FSD's Functional Specification documents and business requirement documents

Minimum of 5 years insurance

• 5 years Business analyst role for other publishing solutions

• Prior systems/programming experience

• Excellent communication skills

• Microsoft Word, Excel, Access, PDF, AFP, SQL,

• Excellent problem solving and analytical abilities

• Strong customer service focus

• Able to multitask and work independently

• Jira

Desired Qualifications

• OT Exstream

• Guidewire

• SQL Query

Very nice to have

• Bilingual French/English