Business Analyst

Stafflink; Edmonton; On-site; CAD 80,000 - 100,000; Full time

Job summary

A public sector consulting firm is seeking a skilled Business Analyst to support regulatory and service delivery transformation projects. This remote role requires 5+ years of experience in public sector environments and a strong background in service delivery and compliance. The candidate will engage with technical and business stakeholders and facilitate requirements gathering to ensure successful project outcomes. Join a fast-paced environment where you can make a difference.

Qualifications

• 5+ years of experience as a Business Analyst in public sector or regulatory environments.
• Experience with service delivery, licensing, or compliance-related systems.
• Strong understanding of Agile or Hybrid Agile methodologies.

Responsibilities

• Analyze and translate complex business and functional requirements into high-level system functionality.
• Facilitate requirements gathering sessions and process walkthroughs with internal and external stakeholders.
• Conduct gap analysis and define current vs. future state processes.

Skills

Business analysis

Stakeholder engagement

Agile methodologies

Regulatory compliance

Documentation skills

Tools

JIRA

Job description

Overview

We’re seeking a skilled Business Analyst to support a regulatory and service delivery transformation project within the public sector. The successful candidate will bring experience working on complex systems involving compliance, licensing, and operational service delivery. This is a remote opportunity ideal for someone who thrives in a fast-paced, cross-functional environment and is comfortable engaging with both technical and business stakeholders.

Roles and Responsibilities

• Analyze and translate complex business and functional requirements into high-level system functionality.
• Facilitate requirements gathering sessions and process walkthroughs with internal and external stakeholders.
• Conduct gap analysis and define current vs. future state processes.
• Develop documentation including user stories, use cases, flow diagrams, and functional specifications.
• Collaborate with technical teams to ensure system design aligns with business needs.
• Support UAT planning and execution.
• Contribute to business process improvements and policy recommendations.
• Assist with change management, training preparation, and stakeholder communications.
• Coordinate with privacy and security teams on compliance assessments.

Qualifications and Skills

• 5+ years of experience as a Business Analyst in public sector or regulatory environments.
• Experience with service delivery, licensing, or compliance-related systems.
• Strong understanding of Agile or Hybrid Agile methodologies; experience using JIRA or similar tools.
• Demonstrated ability to gather and document complex requirements and translate them into functional solutions.
• Excellent communication and stakeholder engagement skills.
• Knowledge of relevant regulatory frameworks or legislation is an asset.