Business Analyst

ARC Business Solutions Inc.; Edmonton; Hybrid; CAD 75,000 - 100,000; Full time

Job summary

A leading company in IT solutions seeks a Business Analyst in Edmonton for a hybrid role focused on gathering and analyzing business requirements for enterprise technology. Candidates should have extensive experience with MS Dynamics 365 and a strong background in financial systems, training development, and stakeholder engagement. A competitive salary, profit sharing, and comprehensive benefits package are offered.

Benefits

Competitive salary

Profit sharing

Share options

Comprehensive benefits package

Qualifications

• 10 years experience gathering and analyzing business requirements.
• 5 years experience supporting financial processes.
• ITIL Certification is mandatory.

Responsibilities

• Gather and document business, stakeholder, and solution requirements.
• Lead UAT, including test plan creation and defect tracking.
• Develop reporting solutions and dashboards.

Skills

Business Process Modeling

Stakeholder Engagement

Requirements Gathering

UAT Coordination

Reporting Solutions

Training Development

MS Dynamics 365

Financial Processes

Change Management

Education

Diploma or Degree in Business and/or IT related field

Tools

MS Dynamics 365

Power BI

SQL-based Reporting Platforms

Job description

ARC Business Solutions Inc. is a customer-oriented information technology solution provider with proven abilities to incorporate strategy, creativity and technical aspects into business solutions. Service delivery is focused in five main technology solution verticals: Systems Delivery, Enterprise Information Management, Mobile Solutions, Training and Managed Services; with industry expertise in Energy, Utilities, Government, Financial Services and the Public Sector.

ARC Business Solutions Inc. is currently seeking individuals with experience as a Business Analyst for immediate opportunities. This is for a one year term and the role is hybrid in Edmonton.

ROLE: Business Analyst

The successful candidates must possess demonstrated experience in the following areas:

MANDATORY:

• Diploma or Degree in a Business and/or IT related field
• ITIL Certification
• Successfully implemented 3 MS Dynamics 365 systems with customer engagement solutions OR has a MS Dynamics 365 Certification OR 2 years of experience working with MS Dynamics 365 Customer Engagement Solutions
• 10 years experience with gathering, documenting, and analyzing business, stakeholder, and solution requirements for enterprise technology solutions, including business process modeling and business rules definition
• 5 years experience supporting financial-related processes within enterprise technology systems, including activities such as invoice processing, contract management, disbursements, journal entries, or integration with financial/ERP platforms
• 5 years experience conducting and leading UAT, including test plan creation, test execution, defect tracking, and stakeholder sign off for enterprise systems
• 5 years experience developing and coordinating reporting solutions, dashboards, or business intelligence reporting using tools such as MS Dynamics CRM, Power BI, or SQL-based reporting platforms
• 10 years experience documenting technical application support procedures, operational processes, or user support documentation for business systems
• 5 years experience performing business analysis services within a social housing organization or for a government funded housing program
• 10 years experience developing and delivering training programs or instructional materials for business users of enterprise technology systems
• 10 years experience designing and coordinating integrations between enterprise CRM systems and enterprise ERP or financial systems including interface requirements, data mapping, and reconciliation processes
• 5 years experience coordinating or managing change management, stakeholder engagement, or communications planning related to enterprise system implementations or enhancements
• 10 years experience leading and facilitating meetings, workshops, or presentations with business and technical stakeholders across all organizational levels
  
  

Degree designations (e.g., Bachelor of Science, Computing Science, Engineering), from recognized universities is a desirable criteria in our selection process.

We offer a competitive salary, profit sharing, share options and a comprehensive benefits package.

We thank all applicants for their interest; however only candidates considered for interviews will be contacted. We will be conducting interviews immediately. TO BE CONSIDERED - Please forward your resume clearly displaying reference number RB:BA in the subject line to [e-mail]. For more information on ARC, please visit our website at www.arcbus.com.

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