Business Analyst

Spait Infotech; Canada; On-site; CAD 65,000 - 90,000; Full time

Job summary

Spait Infotech is seeking a Business Analyst to translate business needs into BRD/FRD/BRS documents and detailed user stories. You will lead stakeholder interviews, workshops, and requirement sessions, and collaborate with developers and QA to ensure proper implementation.

You will develop process diagrams, support UAT, and drive continuous improvement of business processes, with a focus on CRM/ERP platforms and data analytics tools. Strong communication and agile collaboration are essential.

Qualifications

• Experience gathering and analyzing business requirements.
• Proficient in BRD, FRD, and BRS documentation.
• Experience with stakeholder interviews and workshops.
• Experience with UAT and test planning.
• Familiarity with CRM, ERP platforms.
• Knowledge of data analytics and BI tools.
• Ability to work with agile project teams.
• Regulatory/compliance awareness.

Responsibilities

• Collaborate with stakeholders to understand objectives and requirements.
• Gather, analyze, validate, and document requirements.
• Conduct stakeholder interviews, workshops, and sessions.
• Prepare BRD, FRD, and BRS documents.
• Develop user stories, use cases, and acceptance criteria.
• Analyze existing processes and identify improvement opportunities.
• Support UAT, testing scenarios, and defect tracking.
• Facilitate communication between tech teams and stakeholders.
• Monitor progress and ensure deliverables meet expectations.
• Prepare reports and project documentation.
• Participate in Agile ceremonies and backlog refinement.

Skills

Stakeholder management

Requirements gathering

Analytical thinking

Documentation

Communication skills

Presentations

Time management

Collaboration

Problem solving

Education

IIBA ECBA/CCBA/CBAP certification

PMI-PBA certification

Tools

Microsoft Visio

Lucidchart

BPMN

UML Diagrams

Power BI

Tableau

Jira

Confluence

Microsoft Project

SharePoint

SQL

Job description

• Collaborate with business stakeholders to understand business objectives, challenges, and operational requirements.
• Gather, analyze, validate, and document business and functional requirements.
• Conduct stakeholder interviews, workshops, and requirement-gathering sessions.
• Prepare Business Requirements Documents (BRD), Functional Requirements Documents (FRD), and Business Requirement Specifications (BRS).
• Develop user stories, use cases, acceptance criteria, and process flow diagrams.
• Analyze existing business processes and identify opportunities for improvement.
• Perform gap analysis and impact assessments to support business transformation initiatives.
• Work closely with developers, QA engineers, and product teams to ensure requirements are properly implemented.
• Support User Acceptance Testing (UAT), including test scenario preparation and defect tracking.
• Facilitate communication between technical teams and business stakeholders.
• Monitor project progress and ensure deliverables align with business expectations.
• Prepare reports, presentations, and project documentation.
• Participate in Agile ceremonies, sprint planning, backlog refinement, and review meetings.
• Ensure solutions meet business requirements, quality standards, and regulatory expectations.

Required Technical Skills

Business Analysis & Documentation

• Requirements Gathering and Analysis.
• Business Requirements Documents (BRD).
• Functional Requirements Documents (FRD).
• Business Process Modeling.
• Gap Analysis and Impact Assessment.
• Use Cases and User Stories.
• Acceptance Criteria.
• Requirement Traceability Matrix (RTM).

Business Process & Modeling Tools

• Microsoft Visio.
• Lucidchart.
• BPMN.
• UML Diagrams.
• Workflow and Process Mapping.

Data Analysis & Reporting

• Microsoft Excel (Advanced).
• SQL (Basic to Intermediate).
• Power BI or Tableau.
• Data Analysis and Reporting.
• KPI Monitoring and Performance Analysis.
• Jira.
• Confluence.
• Microsoft Project.
• Microsoft Teams.
• SharePoint.

Methodologies

• Agile and Scrum.
• SDLC.
• UAT and Testing Processes.
• Business Process Improvement.

Preferred Qualifications

• IIBA ECBA, CCBA, or CBAP certification.
• PMI Professional in Business Analysis (PMI-PBA) certification.
• Experience working on enterprise software implementation projects.
• Knowledge of CRM, ERP, and business process automation platforms.
• Experience with financial services, banking, insurance, healthcare, or other regulated industries.
• Familiarity with data analytics and business intelligence tools.
• Strong analytical and critical-thinking skills.
• Excellent verbal and written communication.
• Stakeholder management and relationship-building.
• Problem-solving and decision-making abilities.
• Attention to detail and documentation accuracy.
• Presentation and facilitation skills.
• Time management and organizational abilities.
• Ability to work independently and collaboratively.
• Business Requirements Documents (BRD).
• Functional Requirements Documents (FRD).
• User Stories and Acceptance Criteria.
• Business Process Flow Diagrams.
• Gap Analysis and Impact Assessment Reports.
• Requirement Traceability Matrix.
• Business Analysis Reports and Recommendations.