Business Analyst

Co-operators; Burlington; Hybrid; CAD 60,000 - 80,000; Full time

Job summary

A leading Canadian financial services co-operative is seeking a Business Analyst for a temporary full-time position. The role involves collaborating with teams to improve operational efficiencies and developing business models. Ideal candidates will have at least three years of business experience and two years in a Business Analyst capacity. The company supports employee well-being with flexible work options and comprehensive benefits.

Benefits

Training and development opportunities

Flexible work options

Paid volunteer days

Comprehensive total rewards package

Qualifications

• Minimum three years of related business experience.
• Minimum two years’ experience in a Business Analyst role.
• Strong business/systems knowledge and comprehension of applications.

Responsibilities

• Collaborate with partners across Business and Technology teams.
• Conduct user sessions to document business process issues.
• Develop business process/workflow models and reporting.
• Provide application training for users.
• Identify and recommend improvements to existing procedures.

Skills

Critical thinking

Communication skills

Innovation mindset

Job description

Company: CGIC

Department: IT

Employment Type: Temporary Full-Time (6 months)

Work Model: Hybrid

Language: This role operates in English.

Additional Information: This/these role(s) is/are currently vacant

The Opportunity

We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy. That’s why we prioritize our people, to ensure we provide a strong culture and development opportunities which enables our team to thrive and to live our purpose. The best part is that you will work with people that care passionately about you, our clients, and our communities.

Our Information Technology team aspires to be a leader in applying technology to power business strategies. We connect concepts with solutions to create value and efficiencies for our clients, employees, and communities. Our success is driven by our skilled and diverse team who are passionate about excellence, innovation, and agility.

The Business Analyst will work within a Technology Business Enablement responsible for providing portfolio support, contributes to prioritization processes, and creating strategic partner reporting to enhance collaboration across teams, budget planning, monthly reporting, and capacity tracking.

How You Will Create Impact

• Collaborate with partners across Business and Technology teams for effective prioritization and tandem project planning components. Provide work estimates in effort to meet implementation.
• Conduct/facilitate user sessions to solicit and document business process issues (ensuring that necessary certification and audit controls are addressed). Identify solutions and/or formulate alternative solutions to satisfy requirements. Escalate issues to facilitate resolution.
• Develop business process/workflow models and reporting Contribute with the development of data models.
• Develop and/or update user documentation, training manuals, system specifications and other internal/external communications.
• Provide application training for users for new and/or existing systems and support certification activities.
• Identify and recommend improvements to existing procedures, forms and workflows.
  
  
  

How You Will Succeed

• You have an innovative mindset to improve operational efficiencies and ability to influence change, with a primary focus on client needs.
• You use critical thinking skills to recognize assumptions, evaluate arguments, draw conclusions and proactively propose solutions.
• You have strong communication skills to clearly convey messages and explore diverse points of view.
• You build trusting relationships and provide guidance to support the development of colleagues.
  
  
  

To Join Our Team

• Minimum three years of related business experience.
• Minimum two years’ experience in a Business Analyst role (preferrably in a business management/effectiveness capacity, requirement gathering and facilitation/presentation experience).
• Strong Business/systems knowledge and comprehension of applications, procedures, and workflows.
  
  
  

What You Need To Know

• Detail oriented work that requires a moderate degree of mental concentration for extended periods of time.
  
  
  

What’s in it for you?

• Training and development opportunities to grow your career.
• Flexible work options and paid time off to support your personal and family needs.
• A holistic approach to your well-being, with physical and mental health programs and a supportive workplace culture.
• Paid volunteer days to give back to your community.
• In addition to our competitive salary and incentive programs, eligible employees also benefit from a comprehensive total rewards package including group retirement savings plans, pension and benefits (e.g., health and wellness, dental, disability and life coverage), mental health support and an employee assistance program.