Business Administrator

Smart, Savvy + Associates; Victoria; On-site; CAD 60,000 - 80,000; Full time

Job summary

A recruitment firm based in Vancouver, Smart Savvy + Associates, seeks a detail-oriented administrator for the Victoria Real Estate Board. The role involves supporting members in various tasks including processing requests and ensuring regulatory compliance. The ideal candidate will have post-secondary education in business administration, a customer-focused mindset, and multi-tasking abilities. This full-time position offers a salary range of CAD 45,000 to CAD 50,000 monthly along with a comprehensive benefits package.

Qualifications

• Completed related or relevant post-secondary education.
• Customer service experience and a service-oriented mindset.
• Communication, editing, and proof-reading skills.

Responsibilities

• Provide support to VREB members via phone, email, and in-person.
• Verify and process all new membership and affiliate requests.
• Ensure compliance with VREB regulations and provide explanations of procedures.

Skills

Communication skills

Customer service experience

Data entry skills

Problem-solving

Organizational skills

Education

Post-secondary education in business administration

Job description

Are you a highly organized detail-oriented administrator who thrives in a customer-facing role and has a knack for learning and quickly adapting to changes

45000 - $50000 plus a comprehensive extended benefits package three weeks of vacation.

Full-time in-office (Working 5 days / week from Victoria BC office)

The Victoria Real Estate Board (VREB) is an association of approximately 1600 REALTORS who work and live in the communities of Greater Victoria and the Southern Gulf Islands. The Board provides its members with the tools and education they need to provide the best possible service to their clients.

In this job you will...

• Provide support to VREB members via phone email and in-person interactions.
• Assist with all queries related to Board services and activities.
• Verify and process all new membership and affiliate requests (members firms brokerage staff contract for service unlicensed assistants etc.)
• Process listings sales and changes in the MLS system.
• Ensure compliance of listings with VREB regulations policies and procedures.
• Provide explanation of regulations policies and procedures to members by responding to various verbal and written inquiries.
• Administer the new member orientation program including participation in the delivery of sessions.
• Issue supplies to members troubleshoot technical issues prepare reports assist with inventory reconciliation.
• Update and maintain departmental procedures.
• Participate in audit and administrative reviews to ensure accuracy of records.
• Maintain confidentiality of information and use discretion when addressing sensitive issues.
• Be responsible for general office administration duties.

You have...

• Completed related or relevant post-secondary education in business administration or a related field. (An equivalent combination of education training and experience may be considered.)
• A service-oriented mindset and customer service experience.
• An ability to maintain confidential information.
• Strong communication editing and proof-reading skills.
• Experience identifying problems and developing options for resolution within policies and guidelines.
• Experience with a regulatory legal or policy and procedure-enforced environment.
• Experience working in a busy environment and meeting deadlines while providing quality services to its members.
• Experience with data entry using Excel CRM or similar.
• Knowledge of or an interest in learning more about the real estate industry.
• An ability to organize manage priorities and meet deadlines.

About Smart Savvy Associates

Smart Savvy Associates is a specialized recruitment firm based in Vancouver BC serving clients across Western Canada. Leveraging deep industry experience in marketing communications development and fundraising our recruitment team helps companies in BC and Alberta find best-in-class talent at all levels from coordinator to C-suite.

Required Experience :

Senior IC

Key Skills

Business Intelligence,SAP BusinessObjects,Fiscal Management,Crystal Reports,QuickBooks,Accounting,Business Management,SDKs,System Testing,Administrative Experience,Epic,Oracle

Employment Type : Full-Time

Experience : years

Vacancy : 1

Monthly Salary Salary : 45000 - 50000

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