Bus Operator

City of Kingston; Eastern Ontario; On-site; CAD 45,000 - 55,000; Full time

Job summary

A municipal government body in Kingston is seeking a Bus Operator to transport passengers on defined routes. The role requires excellent customer service skills, safe driving practices, and effective communication. Candidates should have a Grade 12 diploma, experience driving large vehicles, and a valid Class G driver's license. This position emphasizes safety and customer interaction in a diverse community.

Qualifications

• One year of experience driving a large vehicle is an asset.
• Customer service experience is an asset.
• Clean driver’s record/abstract required.

Responsibilities

• Provide excellent customer service at all times.
• Transport passengers while adhering to schedules.
• Communicate effectively with passengers and staff.
• Ensure safety by following driving guidelines.

Skills

Excellent customer service skills

Effective communication skills

Ability to operate a large vehicle

Multi-tasking in stressful situations

Education

High School Grade 12 diploma or equivalent

Tools

Class G driver’s license

BZ or CZ license

Job description

The City of Kingston is seeking a Bus Operator to transport passengers to destinations on defined routes while providing excellent customer service skills in a safe, courteous, and professional manner.

Job Summary

The successful candidate will provide excellent customer service skills, transport passengers to destinations on defined routes, communicate effectively, and ensure the safety of all passengers.

Responsibilities

• Provide excellent customer service skills in a safe, courteous, and professional manner at all times.
• Transport passengers to destinations on defined routes while adhering to schedules.
• Communicate effectively in a variety of situations, including responding to customer queries and interacting with other operators and operations staff.
• Ensure the safety of all passengers by obeying and following defensive driving guidelines, local traffic laws, Kingston Transit policies/procedures, and the Highway Traffic Act.
• Conduct pre and post-trip vehicle inspections.
• Deal with diverse and challenging situations such as traffic congestion, construction, and detours, and collisions.
• Operate a variety of transit fleet, including New Flyers, Novas, and passenger vans, in a safe manner under varying weather conditions.
• Operate a ramp or wheelchair lift device when necessary to assist passengers and secure passenger wheelchairs to restraining devices.
• Complete written reports on collisions or other incidents in an accurate and timely manner.

Qualifications

• High School Grade 12 diploma or equivalent.
• One year of experience driving a large vehicle, such as an ambulance, fire truck, school bus, coach bus, heavy truck, tractor-trailer, or truck and trailer combinations, including towed vehicles, is an asset.
• Customer service experience is an asset.
• Valid Class G driver’s license with a clean driver’s record/abstract.
• Valid BZ or CZ license is an asset.

Skills and Abilities

• Ability to operate in a diverse cultural community using demonstrated excellent customer skills and effective communication skills.
• Ability to react and deal with emergency situations as they arise.
• Ability to read, complete forms, and effectively communicate.
• Ability to apply clear thinking to select the best course of action to resolve problems or address conflict.
• Multi-task and work effectively in stressful situations.

We are committed to creating an inclusive and diverse workplace and encourage applications from all qualified candidates. Please inform us of any accommodations we need to make to ensure a barrier-free recruitment experience.

The City of Kingston is an equal opportunities employer, and we are committed to providing a workplace that is free from discrimination and harassment. We welcome applications from women, Indigenous peoples, persons with disabilities, members of racialized groups, and members of the 2SLGBTQ+ community.